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Communications Specialist

Cayuga Health, A Member of Centralus Health, Northeast Ithaca, NY, United States


Communications Specialist – Full Time – Days Centralus Health, a partnership of Arnot Health and Cayuga Health, has an immediate opening for a Communications Specialist with experience in writing, website management, events, and social media to join our award‑winning team with opportunities for advancement. Qualified candidates will possess in‑depth knowledge and experience in all aspects of communication. This position reports to the Communications Manager and will work with clinical service lines and support departments within Centralus Health, as well as a large multi‑disciplinary physician practice, integrated provider network and multiple hospital foundations.

Qualified candidates should possess a bachelor's degree in a related major and have the ability for project management as part of a team.

Responsibilities External Communications

Produce and distribute external communications including press releases, media advisers, public statements, and announcements.

Coordinate with leadership and subject‑matter experts to ensure accuracy, tone, and message alignment.

Maintain media contact lists and assist with media inquiries as needed.

Support proactive storytelling efforts that highlight organizational initiatives, achievements, and impact.

Internal Communications

Work closely with leadership, marketing, HR, and other departments to support communication needs.

Produce and distribute internal communications including leadership memos, organizational updates, and announcements.

Assist with producing the weekly internal newsletter, including content planning, writing, editing, and distribution.

Collaborate with departments to gather content and translate complex information into clear, accessible messaging.

Help ensure internal communications are timely, consistent, and aligned with organizational values.

Social Media Communications

Create, schedule, and publish content across social media platforms.

Monitor social media channels for engagement, comments, and messages, responding or escalating as appropriate.

Content Management

Collaborate with Marketing and Communications team members on project tracking and content execution.

Ensure all communications align with brand voice, tone, and style guidelines.

Proofread and edit materials for clarity, accuracy, and consistency.

Assist in maintaining content calendars and communication plans.

Duties may also include identifying timely opportunities to promote the organization; event staffing; photo/video production; and others as assigned.

Qualifications

Bachelor's degree in Marketing, Communications, Journalism, or a related field, or commensurate experience.

Excellent writing, editing, and storytelling skills.

Experience with content management systems (CMS) like WordPress.

Proficiency in analytics tools such as Google Analytics and SEO platforms.

Strong project management and organizational skills.

Ability to work independently and collaboratively in a fast‑paced environment.

Preferred Experience

3+ years of experience in marketing and communications.

Knowledge of AP writing style.

Photo/video experience.

Familiarity with content management systems, email platforms, and social media tools a plus.

Proficiency in Adobe Creative Suite.

Interest and experience in health equity, population health, social health determinants, and community partnerships.

Experience with WordPress.

Knowledge of major social media platforms like Facebook, Twitter, Instagram, etc.

Pay Range Disclosure

$29.98–$34.00 per hour

EEO Statement Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all.

We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics.

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