Data-Driven SIAM Continuous Improvement Lead

A major technology service provider in Virginia seeks a Service Integration and Management (SIAM) Continuous Improvement Specialist. This role focuses on using data analytics and ITIL best practices to implement process improvements and foster evidence-based enhancements. The ideal candidate will have in-depth ITSM knowledge and strong skills in data analysis. Responsibilities include leading ITIL-based improvements, developing KPIs, and analyzing service data for trends. A Bachelor's degree or equivalent experience is required, along with a TS/SCI clearance. #J-18808-Ljbffr