Sales Supervisor
Steel Dynamics, Inc, Huntington, WV, United States
Steel of West Virginia
Steel Dynamics, Inc. is the third-largest carbon steel producer in the U.S. and is one of the top steel recyclers in North America. A Fortune 500 Company, SDI is repeatedly recognized for being an industry leader, from Forbes 2021 “World’s Best Employers” to Fortune’s “World’s Most Admired Companies”. SDI continues to push to be the industry leader and gold standard for corporate governance.
The Long Products Division, Steel of West Virginia has an opening for a Sales Supervisor. The Sales Supervisor will lead and manage the Inside Sales Team, with the support of the Sales Management team. This role is responsible for ensuring exceptional customer service by maintaining system integrity, ensuring accurate pricing, overseeing training and development, and monitoring key performance metrics.
Responsibilities and Qualifications
Lead and manage an Inside Sales Team of approximately eight (8) direct reports
Establish clear performance expectations and drive a culture of customer service excellence across SWVA
Actively participate in strategic planning efforts, including forecasting, business growth initiatives, and providing market intelligence from the inside sales perspective
Train, mentor, and track the Inside Sales team on the fundamentals of their responsibilities
Work within the current and future ERP and CRM systems
Manage timecards, absences, and vacation schedules in order to maintain adequate coverage to support sales from the inside desk
Collaborate and plan with all other departments to ensure customer-related needs are addressed, along with pushing our overall sales goals
Track and monitor team performance using established key performance indicators
All other duties as assigned
Customer Service/Sales Experience
Must be located at the SWVA Huntington, WV sales office
Strong leadership skills with the ability achieve company’s objectives with a team
Desire and ability to grow and develop teammates
High energy, self-motivated, well-organized, and dedicated to continuous improvement
Ability to organize and prioritize tasks for self and team
Ability to communicate effectively, both verbally and in writing, with all levels inside and outside the organization
Proficient in Email, Excel, Word, & PowerPoint
Preferred
Prior supervisory or leadership experience
4-year Degree
Experience with ERP & CRM systems
Steel Dynamics Inc. is an equal opportunity employer. #J-18808-Ljbffr
Steel Dynamics, Inc. is the third-largest carbon steel producer in the U.S. and is one of the top steel recyclers in North America. A Fortune 500 Company, SDI is repeatedly recognized for being an industry leader, from Forbes 2021 “World’s Best Employers” to Fortune’s “World’s Most Admired Companies”. SDI continues to push to be the industry leader and gold standard for corporate governance.
The Long Products Division, Steel of West Virginia has an opening for a Sales Supervisor. The Sales Supervisor will lead and manage the Inside Sales Team, with the support of the Sales Management team. This role is responsible for ensuring exceptional customer service by maintaining system integrity, ensuring accurate pricing, overseeing training and development, and monitoring key performance metrics.
Responsibilities and Qualifications
Lead and manage an Inside Sales Team of approximately eight (8) direct reports
Establish clear performance expectations and drive a culture of customer service excellence across SWVA
Actively participate in strategic planning efforts, including forecasting, business growth initiatives, and providing market intelligence from the inside sales perspective
Train, mentor, and track the Inside Sales team on the fundamentals of their responsibilities
Work within the current and future ERP and CRM systems
Manage timecards, absences, and vacation schedules in order to maintain adequate coverage to support sales from the inside desk
Collaborate and plan with all other departments to ensure customer-related needs are addressed, along with pushing our overall sales goals
Track and monitor team performance using established key performance indicators
All other duties as assigned
Customer Service/Sales Experience
Must be located at the SWVA Huntington, WV sales office
Strong leadership skills with the ability achieve company’s objectives with a team
Desire and ability to grow and develop teammates
High energy, self-motivated, well-organized, and dedicated to continuous improvement
Ability to organize and prioritize tasks for self and team
Ability to communicate effectively, both verbally and in writing, with all levels inside and outside the organization
Proficient in Email, Excel, Word, & PowerPoint
Preferred
Prior supervisory or leadership experience
4-year Degree
Experience with ERP & CRM systems
Steel Dynamics Inc. is an equal opportunity employer. #J-18808-Ljbffr