Recreation Specialist II - Customer Service ($21.61/hour - $29.17/hour)
Hayward Area Recreation and Park District, Hayward, CA, United States
Recreation Specialist II - Customer Service
Salary Range: $21.61 - $29.17 Hourly Level: Experienced Position Type: Hourly Category: Recreation Overview
Do you believe exceptional customer service can make someone's entire day better? If you're energized by connecting people to opportunities, solving problems with patience and care, and serving a diverse community
we'd love to meet you. The Hayward Area Recreation and Park District (H.A.R.D.) is seeking multiple Recreation Specialist II professionals to join our Customer Service Team. In this role, you'll be the welcoming voice and face of our District
helping residents access parks, programs, and services that enrich their lives. About H.A.R.D. H.A.R.D. is an independent special use district serving over 309,000 residents across a 100-square-mile area that includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland, Fairview, and Hayward Acres. We proudly operate over 135 parks and facilities, providing programs and spaces that promote health, wellness, learning, and fun. Our mission is simple but powerful: to enrich the quality of life for our community. And our Customer Service Team plays a vital role in making that mission happen every single day. What You'll Do As a Recreation Specialist II, you will: Deliver warm, professional, solution-focused customer service to instructors, volunteers, and community members Serve as a knowledgeable resource for programs, permits, registrations, and District services Manage daily clerical operations with accuracy and attention to detail Collect and maintain data and statistics for reporting purposes Respond thoughtfully and efficiently to inquiries from outside agencies and the public Balance multiple priorities while maintaining composure and professionalism Every interaction is an opportunity to build trust and strengthen community relationships. Who You Are You thrive in a fast-paced, people-focused environment and bring: A genuine passion for helping others Strong organizational skills and attention to detail The ability to multitask and pivot smoothly throughout the day Confidence working independently and collaboratively Prior experience in customer service and/or clerical support Bilingual proficiency in English and Spanish (highly desired)
the ability to clearly speak and write in both languages is a tremendous asset in serving our diverse community You understand that customer service isn't just answering questions
it's creating positive experiences. If you're ready to make a meaningful impact in a role where service truly matters, we invite you to apply and help us continue building a welcoming, connected, and vibrant community. Here are additional details about the positions: Available positions: 4 Hourly Rate: $21.61/hour - $29.17/hour Work Location: Multiple locations across the District Work Schedule: Up to 20-hours/week, Mondays
Fridays Typical Work Hours: Between the hours of 9:00AM
5:00PM Part-Time, Year-round, Hourly, Non-Exempt Position Anticipated Start Date: ASAP Hours not to exceed 960 hours per fiscal year. (July 1
June 30) Applications will be reviewed as they are received. This posting may close at any time.
Salary Range: $21.61 - $29.17 Hourly Level: Experienced Position Type: Hourly Category: Recreation Overview
Do you believe exceptional customer service can make someone's entire day better? If you're energized by connecting people to opportunities, solving problems with patience and care, and serving a diverse community
we'd love to meet you. The Hayward Area Recreation and Park District (H.A.R.D.) is seeking multiple Recreation Specialist II professionals to join our Customer Service Team. In this role, you'll be the welcoming voice and face of our District
helping residents access parks, programs, and services that enrich their lives. About H.A.R.D. H.A.R.D. is an independent special use district serving over 309,000 residents across a 100-square-mile area that includes the City of Hayward and the unincorporated communities of Castro Valley, San Lorenzo, Ashland, Cherryland, Fairview, and Hayward Acres. We proudly operate over 135 parks and facilities, providing programs and spaces that promote health, wellness, learning, and fun. Our mission is simple but powerful: to enrich the quality of life for our community. And our Customer Service Team plays a vital role in making that mission happen every single day. What You'll Do As a Recreation Specialist II, you will: Deliver warm, professional, solution-focused customer service to instructors, volunteers, and community members Serve as a knowledgeable resource for programs, permits, registrations, and District services Manage daily clerical operations with accuracy and attention to detail Collect and maintain data and statistics for reporting purposes Respond thoughtfully and efficiently to inquiries from outside agencies and the public Balance multiple priorities while maintaining composure and professionalism Every interaction is an opportunity to build trust and strengthen community relationships. Who You Are You thrive in a fast-paced, people-focused environment and bring: A genuine passion for helping others Strong organizational skills and attention to detail The ability to multitask and pivot smoothly throughout the day Confidence working independently and collaboratively Prior experience in customer service and/or clerical support Bilingual proficiency in English and Spanish (highly desired)
the ability to clearly speak and write in both languages is a tremendous asset in serving our diverse community You understand that customer service isn't just answering questions
it's creating positive experiences. If you're ready to make a meaningful impact in a role where service truly matters, we invite you to apply and help us continue building a welcoming, connected, and vibrant community. Here are additional details about the positions: Available positions: 4 Hourly Rate: $21.61/hour - $29.17/hour Work Location: Multiple locations across the District Work Schedule: Up to 20-hours/week, Mondays
Fridays Typical Work Hours: Between the hours of 9:00AM
5:00PM Part-Time, Year-round, Hourly, Non-Exempt Position Anticipated Start Date: ASAP Hours not to exceed 960 hours per fiscal year. (July 1
June 30) Applications will be reviewed as they are received. This posting may close at any time.