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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Job Title:

Service Desk Analyst

Location(s):

White Plains, NY

Project Overview\nWe are seeking a highly motivated and skilled IT Service Desk Support Analyst to join our dynamic IT support team. This role involves professionally fielding service desk requests via telephone and email, documenting end user information, and resolving computer issues immediately. The analyst will elevate calls to appropriate IT support groups, troubleshoot various issues, provision mobile devices, and provide technical assistance to mobile device users. Additional responsibilities include distributing Iron Key Devices, performing password resets, and installing software during both regular and extended work hours. This comprehensive role demands a combination of strong customer service skills, technical proficiency, and the ability to effectively manage and support IT hardware, software, and mobile devices.

Job Functions & Responsibilities

Assist with projects such as end‑of‑life replacements and device recycling.

Provide technical assistance for mobile devices.

Field service desk requests and document user information.

Resolve computer issues and elevate calls when necessary.

Support Iron Key Devices, video conferences, password resets, and software installations.

Support Windows 10 & 11, Microsoft 365 Products.

Technical troubleshooting and support for various devices and software.

Skills

Customer service and technical support.

Analytical and mathematical abilities.

Proficiency with Microsoft Office products.

Communication and interpersonal skills.

Independent working ability.

Familiarity with mobile operating systems and MDM solutions.

Experience with ITSM tools (preferably ServiceNow).

Experience supporting iOS mobile devices and managing mobile accounts.

Proficiency with Microsoft Office 365 products.

Strong mathematical and analytical abilities.

Exceptional communication and interpersonal skills.

Ability to work independently.

Familiarity with Mobile Device Management (MDM) solutions and mobile operating systems.

Experience with remote phone support and troubleshooting various hardware and software issues.

Education & Certifications

High school diploma with 5 years of experience in an analytical role, or an associate degree in Information Systems with 2 years of experience.

Minimum 4 years of experience in IT support or technical roles.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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The Endpoint Management Specialist will be responsible for the comprehensive management of Client and Canals' enterprise End-User Computing (EUC) environment, including Azure Virtual Desktop (AVD) infrastructure.\nThis role requires deep expertise in Microsoft Endpoint Configuration Manager (ConfigMgr) and Microsoft Intune to ensure secure, compliant, and efficient endpoint operations across the organization.\nJob Functions & Responsibilities:

Endpoint Lifecycle Management:

Implement the deployment, configuration, and maintenance of physical and virtual endpoints across the enterprise using Microsoft ConfigMgr and Intune.\nAzure Virtual Desktop (AVD):

Manage and maintain the application stack of Client's Azure Virtual Desktop fleet via Microsoft Config Mgr and Intune.\nApplication Packaging & Deployment:

Develop, test, and deploy custom application packages and scripts. Automate software installations and updates across the enterprise.\nPatch Management & Compliance:

Ensure timely deployment and testing of OS and third-party application updates. Monitor patch compliance and remediate vulnerabilities to maintain a secure endpoint environment.\nPolicy Enforcement:

Implement and maintain device compliance policies, configuration baselines, and security standards using Intune and ConfigMgr.\nMonitoring & Reporting:

Generate and analyze reports on endpoint health, software inventory, and compliance status. Provide actionable insights to IT leadership.\nCollaboration & Support:

Work closely with cybersecurity, infrastructure, and service desk teams to support enterprise IT initiatives and resolve endpoint-related issues.\nSkills:

Minimum 7 years of experience managing enterprise-scale endpoint environments.\nProven expertise in Microsoft Endpoint Configuration Manager (SCCM/ConfigMgr) and Microsoft Intune.\nHands-on experience with Azure Virtual Desktop (AVD) administration.\nStrong scripting skills (e.g., PowerShell, Batch) for automation and application packaging.\nDeep understanding of patch management, vulnerability remediation, and compliance frameworks.\nExperience with third-party patching tools and integration with ConfigMgr/Intune.\nExcellent troubleshooting, documentation, and communication skills.\nEducation & Certifications:

Microsoft certifications (e.g., MD-102, AZ-140, SC-300).\nExperience in regulated or critical infrastructure environments.\nFamiliarity with ITIL practices and enterprise change management processes.\nAmpcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.\n","Endpoint Management Specialist",[552],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2911875384"],"/jobs/2911875384-endpoint-management-specialist","/jobs?keyword=Endpoint+Management+Specialist",{"_435":434,"_439":557,"_470":471,"_462":463,"_248":558,"_446":559,"_433":434,"_113":560,"_437":199,"_438":199,"_472":471,"_448":199,"_449":561,"_431":567,"_473":474,"_436":120,"_488":568,"_478":569,"_490":560,"_491":570,"_493":494,"_495":571,"_497":572},["D",1774105200000],"Technical Marketing Analyst / Data Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented team. Job Title: Technical Marketing Analyst / Data Analyst. Location: Columbus, OH. Job Description: Our Marketing department is dedicated to driving impactful campaigns and...\n","Technical Marketing Analyst / Data Analyst

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulti...","Technical Marketing Analyst / Data Analyst",[562],{"_458":459,"_454":563,"_452":564,"_456":565,"_460":566},"Columbus","Columbus, OH, United States, 43224","OH","43224",["B","2961914464"],"1 days ago","/jobs/2961914464-technical-marketing-analyst-data-analyst","Columbus, OH, United States","/jobs?location=Columbus%2C+OH%2C+United+States","/jobs?keyword=Technical+Marketing+Analyst+%2F+Data+Analyst",{"_435":434,"_439":574,"_470":471,"_462":575,"_248":576,"_446":537,"_433":434,"_113":577,"_437":199,"_438":199,"_472":471,"_448":199,"_449":578,"_431":580,"_473":581,"_436":120,"_488":582,"_478":583,"_490":577,"_491":485,"_493":584,"_495":496,"_497":585},["D",1773766800000],"Ampcus Inc","Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Enterprise Portfolio Manager

Location(s):

White Plains, NY

Project Overview\nThe Enterprise Portfolio Manager is responsible for identifying, prioritizing, and coordinating project and program resources engaged with all initiatives within the selected enterprise portfolio(s). The position is also responsible for senior executive engagement and reporting on the state and performance of initiatives within the selected project portfolio. This role assumes the overarching responsibility for supporting organizational and leadership in their efforts at overseeing, managing and leveraging the entire life cycle of project and program investments and initiatives to optimally achieve enterprise goals and objectives.

Job Functions & Responsibilities

Facilitate and coordinate the efforts of senior leadership toward the establishment of the enterprise portfolio definition, its structure and processes, from demand management and strategic alignment of projects and programs to portfolio categories and criteria, through evaluation, selection and prioritization; to execution, tracking and measuring the achieved results and benefits.\nProactively review project documentation and deliverables for completeness, quality, and compliance with established EPMO standards and ensure the oversight and coordination of dependencies across the projects and programs in the portfolio, and resolves or escalates conflicts. Able to identify root causes and suggest corrective actions or alternative solutions. Reports findings to management and makes recommendations.\nLead reviews of any significant initiatives, projects or programs that are challenged and provide recommendations as to whether it should continue, be significantly changed, placed on hold or discontinued.\nMaintain high quality of information in PPM tools. Identify gaps and escalate for corrective action. Influence how to leverage the PPM tool based on organizational needs. Transform data to information that enables decision-making and puts forward the key message/takeaways. Create various types of portfolio documentation and views, summarizing key data elements and identifying items for closer review. Track and report the financials for each project and program, with a roll-up to the portfolio level. Ensure that financial policies are followed. Perform reviews and audits of financial transactions entered in the PPM Tool. Prepare portfolio level analysis and reporting of resource utilization; compare modeled/planned resource mix to actual resource mix and utilization. Prepare findings and recommend corrective actions. Track and manage resource allocation and resource utilization.\nManage communications with portfolio stakeholders throughout the project, program and portfolio lifecycle. Direct the development and maintenance of communications and reporting around the portfolios, their contents and the individual performance of initiatives to stakeholders, the portfolio steering committees, and senior executives.\nEnsure adherence to the appropriate governance functions relating to the portfolio and in accordance with EPMO guidelines, policies and practices.\nSkills

Thorough understanding of project/program/portfolio management techniques and methods.\nWorking knowledge of Project Controls techniques and methods.\nWorking knowledge of performance evaluation and change management principles.\nOutstanding leadership, organizational and presentation skills.\nExcellent interpersonal skills and ability to work with diverse personality types.\nDemonstrated strong analytical and problem-solving skills with a high attention to detail.\nAbility to understand technical issues at a high level when collaborating with engineers and other technical specialists.\nResults driven – ability to hold team members accountable, by keeping the team engaged and on task and working collaboratively.\nSelf-confidence to be assertive when taking a position and constructively resolve differences and build consensus among partners.\nComfortable working in a “matrix-type” structure with relatively little initial guidance.\nAbility to make recommendations and inspire change across multiple levels of the organization – from individual engineers and program managers to business unit leaders. A “self-starter” approach to tackle a range of issues is essential.\nEducation & Certifications

Bachelor’s degree in Information Technology, Business, Engineering, or a related field required.\nAdvanced specialty degree or Master of Business Administration (MBA) degree from a school accredited by the ABET is preferred (or certification).\nMinimum 6-8 years of work experience in a related field (9-12).\nMinimum 3-5 years’ experience working within a Portfolio/Project Management/Controls environment required (5+).\nPrior experience providing work direction to a team preferred (required).\nPortfolio Management Professional (PfMP), Project Management Professional (PMP), AACE, or similar certification preferred.\nAmpcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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