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Director

Chick-fil-A, San Antonio, TX, United States


A Director is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Directors are responsible for executing daily operations and keeping team members/leaders accountable for each component of Operational Excellence and our Recipe for Service. A Directors’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Directors lead by example and set the tone that others will follow.

Position Type:

Full-time

Pay & Benefits Include:

Base pay: $23.50 - $25 per hour

(Rate depends on experience, skills, and qualifications)

Guaranteed Overtime Opportunities

Medical, Dental & Vision Insurance

Paid time off

401(k) Retirement Plan

Scholarship Opportunities

Professional Development

Director Responsibilities:

Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant

Offer immediate and respectful response to Guest's needs

Assist in training of new hires, set the tone for a shift, and act as a role model for our team

Be a friendly, encouraging team player

Address customer and team member concerns and escalations

Maintain and uphold company policies and procedures

Mentor team members and leaders while building high performing teams

Qualifications and Requirements:

Strong attention to detail

Associate degree

or

equivalent experience

Reliable transportation

Ability to work in a fast-paced environment

Strong people skills with a desire to serve Team Members

Excellence in communication for audiences ranging from individual contributors to senior leadership

Proven ability to translate leadership goals into actionable tasks

Cross-industry experience is welcome — a restaurant background is

not

necessary.

You’ll need to be flexible with your schedule. Your work hours will be based on business needs.

You have demonstrated leadership ability with at least two years of experience in a customer-facing setting.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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