Director
Workstream, Raleigh, NC, United States
As core members of the restaurant leadership team, Restaurant Directors typically oversee specific areas of the restaurant business like Operations, Training, Human Resources, and more. A Director oversees a department within the business and is responsible and accountable for business results in that department. Qualified applicants have 5+ years of leadership experience and flexible availability during restaurant business hours.
Responsibilities
Fully owns area processes, results, and staffing
Works with Executive Director Team to set strategy for operational systems and processes
Develops a strong Team Leader and Supervisor tier
Develops and leads the team toward accomplishing performance metrics
Ensures proper management and documentation of all area systems and guidelines
Drives brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
Explores and implements new ways to improve operations
Creates a positive restaurant environment for the guests and team
Allocates daily, weekly, and monthly cleaning and maintenance tasks
Analyzes and effects business results: CEM, Food Cost, Labor Cost, Net Profit
Prepares the restaurant and team for all Third Party Audits: Health Department, Deloitte, EcoSure, etc.
Anticipates and solves long-term issues of throughput and systems
Supports fellow Director Team with coverage for time off
Attends weekly director meeting
Participates in all team building events
All other tasks as assigned
Thinks strategically and casts vision: able to see and communicate the business goals with the ability to use forward thinking and planning
Communicates effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
Growth oriented: explores new ideas and opportunities to produce results for the business
Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
Organizational builder: skilled in organizational strategy and execution; thinks, builds, and leads like an owner
Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
Faithful steward: invests and multiplies what has been given to them to steward
Development
Create and follow personal development plan
Develop and execute quarterly area growth plans
Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
Maintain current ServSafe Certification
Work intentionally with leadership team
Develop strong supervisor team
Collaborate with Training Director and Leadership Development Director in tracking all team members' development
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Responsibilities
Fully owns area processes, results, and staffing
Works with Executive Director Team to set strategy for operational systems and processes
Develops a strong Team Leader and Supervisor tier
Develops and leads the team toward accomplishing performance metrics
Ensures proper management and documentation of all area systems and guidelines
Drives brand standards for Food Quality, Safety, Guest Experience, and all other performance metrics
Explores and implements new ways to improve operations
Creates a positive restaurant environment for the guests and team
Allocates daily, weekly, and monthly cleaning and maintenance tasks
Analyzes and effects business results: CEM, Food Cost, Labor Cost, Net Profit
Prepares the restaurant and team for all Third Party Audits: Health Department, Deloitte, EcoSure, etc.
Anticipates and solves long-term issues of throughput and systems
Supports fellow Director Team with coverage for time off
Attends weekly director meeting
Participates in all team building events
All other tasks as assigned
Thinks strategically and casts vision: able to see and communicate the business goals with the ability to use forward thinking and planning
Communicates effectively: communicates clearly and professionally, sets clear expectations, able to lead crucial conversations with tact and empathy
Time management: organization, high capacity, meets deadlines, prioritizes most important goals, makes wise decisions
Adapts and innovates: adjusts quickly to changing priorities and conditions and generates new approaches to problems
Growth oriented: explores new ideas and opportunities to produce results for the business
Intentional leadership: intentionally and proactively leads the team to meet our potential in a God-honoring way
Organizational builder: skilled in organizational strategy and execution; thinks, builds, and leads like an owner
Culture guardian: models Core Values, exemplifies our Vision, and lives out the Chick-fil-A Corporate Purpose
Faithful steward: invests and multiplies what has been given to them to steward
Development
Create and follow personal development plan
Develop and execute quarterly area growth plans
Meet 1:1 with Executive Director to discuss the business and problem solve to improve results
Maintain current ServSafe Certification
Work intentionally with leadership team
Develop strong supervisor team
Collaborate with Training Director and Leadership Development Director in tracking all team members' development
#J-18808-Ljbffr