Technical Manager - Salesforce Platform
AVALON BAY COMMUNITIES, Inc., Arlington, VA, United States
Overview
AvalonBay Communities, Inc., an equity REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.S. markets, and delivering outsized, risk-adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in our purpose of creating a better way to live and that is always focused on building value for the long term.
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role We are seeking an experienced Technical Manager to lead our Salesforce platform engineering team and drive technical excellence across our cloud infrastructure. This role will be responsible for managing the Salesforce ecosystem, leading a team of 10+ full‑stack engineers, and partnering with business stakeholders to deliver scalable solutions that support our real‑estate investment operations.
Key Responsibilities Platform Management & Technical Leadership
Serve as the primary technical owner and architect for the Salesforce platform, including Sales Cloud, Service Cloud, and custom applications
Design and oversee implementation of scalable, secure, and performant Salesforce solutions aligned with business objectives
Manage cloud infrastructure with emphasis on AWS services, ensuring optimal integration between Salesforce and other enterprise systems
Lead system design initiatives from concept through implementation, maintaining hands‑on involvement in critical technical decisions
Establish and maintain technical standards, architectural patterns, and development best practices across the engineering organization
Oversee API integrations, data migrations, and third‑party application implementations within the Salesforce ecosystem
Team Leadership & Development
Manage, mentor, and develop a team of 10+ full‑stack engineers, fostering a culture of innovation and continuous improvement
Provide coaching and career development guidance to team members, conducting regular 1:1s and performance reviews
Lead talent acquisition efforts, including defining role requirements, interviewing candidates, and building a diverse, high‑performing team
Create and implement technical training programs to upskill team members on Salesforce platform capabilities and cloud technologies
Build and maintain an inclusive team environment that encourages collaboration, knowledge sharing, and professional growth
Strategic Partnership & Collaboration
Partner closely with business stakeholders, product managers, and executive leadership to translate business requirements into technical solutions
Collaborate with cross‑functional engineering teams to ensure seamless integration and alignment across the technology stack
Serve as a technical advisor to business units, providing insights on platform capabilities and innovation opportunities
Drive adoption of industry best practices in software development, DevOps, and agile methodologies
Participate in strategic planning and roadmap development for technology initiatives
Salesforce Platform Excellence
Oversee Salesforce release management, ensuring smooth deployment of new features and platform upgrades
Implement and maintain robust security, compliance, and data governance frameworks within Salesforce
Optimize platform performance, scalability, and cost‑effectiveness through continuous monitoring and improvement
Manage Salesforce licenses, user provisioning, and platform administration activities
Stay current with Salesforce innovations and evaluate new features for potential business value
Required Qualifications Experience
Minimum 5 years of experience managing engineering teams of 10+ full‑stack engineers
7+ years of hands‑on experience with Salesforce platform development and administration
Proven track record of system design and architecture in enterprise environments
Demonstrated experience with cloud infrastructure, particularly AWS (EC2, S3, Lambda, RDS, CloudFormation)
Strong background in recruiting, mentoring, and developing technical talent
Technical Skills
Expert‑level knowledge of Salesforce platform: Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL
Deep understanding of Salesforce APIs (REST, SOAP, Bulk, Streaming) and integration patterns
Proficiency with Salesforce DevOps tools: Salesforce DX, CI/CD pipelines, version control (Git)
Strong knowledge of AWS services and cloud architecture patterns
Experience with modern development frameworks and full‑stack technologies (JavaScript, React, Node.js, Python, Java)
Understanding of database design, data modeling, and ETL processes
Knowledge of authentication protocols (OAuth, SAML, SSO)
Familiarity with monitoring and observability tools (Salesforce Event Monitoring, CloudWatch, Datadog)
Leadership & Soft Skills
Exceptional communication skills with ability to translate technical concepts for non‑technical stakeholders
Proven ability to build and maintain strong partnerships across business and technical teams
Strong problem‑solving skills with a strategic, solutions‑oriented mindset
Experience driving organizational change and adoption of best practices
Ability to balance hands‑on technical work with people management responsibilities
Track record of delivering complex projects on time and within budget
Preferred Qualifications
Experience within Real Estate Investment Trust (REIT) organizations or real estate technology
Understanding of REIT operations, asset management, property management, and investment workflows
Salesforce certifications: Platform Developer I/II, Application Architect, System Architect, or Technical Architect
AWS certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator
Experience with Salesforce CPQ, Financial Services Cloud, or Experience Cloud
Knowledge of real‑estate‑specific software platforms (Yardi, MRI, Argus)
Experience with data analytics platforms (Tableau, Einstein Analytics)
Background in agile/scrum methodologies with relevant certifications (CSM, SAFe)
Experience with infrastructure as code (Terraform, CloudFormation)
What You’ll Bring
A passion for building high‑performing teams and developing engineering talent
Strategic thinking combined with hands‑on technical expertise
Commitment to continuous learning and staying current with technology trends
Ability to drive innovation while maintaining stability and reliability
Strong business acumen with understanding of how technology enables business outcomes
Collaborative mindset with ability to influence without authority
What We Offer
Opportunity to shape the technical direction of a growing REIT organization
Leadership role with significant impact on business operations and strategy
Collaborative culture that values innovation and continuous improvement
Professional development opportunities including conferences, training, and certifications
Competitive compensation package including base salary, bonus, and equity
Comprehensive benefits including health insurance, 401(k) matching, and PTO
How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
We offer:
Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Benefits information is available on our website.
Growth based on achievement and promotion from within.
Associate recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization.
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values: Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal‑opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice: https://www.avaloncommunities.com/california-personnel-privacy-notice/
#J-18808-Ljbffr
Creating a better way to live is the purpose that binds AvalonBay associates. We take that purpose seriously and expect you will as well. By focusing on collaboration, innovation, and taking ownership of our choices and actions, we act in ways that focus on creating value for our customers, investors and associates. Your positive, professional, and consistent personal interactions make AvalonBay a great place to work.
The Role We are seeking an experienced Technical Manager to lead our Salesforce platform engineering team and drive technical excellence across our cloud infrastructure. This role will be responsible for managing the Salesforce ecosystem, leading a team of 10+ full‑stack engineers, and partnering with business stakeholders to deliver scalable solutions that support our real‑estate investment operations.
Key Responsibilities Platform Management & Technical Leadership
Serve as the primary technical owner and architect for the Salesforce platform, including Sales Cloud, Service Cloud, and custom applications
Design and oversee implementation of scalable, secure, and performant Salesforce solutions aligned with business objectives
Manage cloud infrastructure with emphasis on AWS services, ensuring optimal integration between Salesforce and other enterprise systems
Lead system design initiatives from concept through implementation, maintaining hands‑on involvement in critical technical decisions
Establish and maintain technical standards, architectural patterns, and development best practices across the engineering organization
Oversee API integrations, data migrations, and third‑party application implementations within the Salesforce ecosystem
Team Leadership & Development
Manage, mentor, and develop a team of 10+ full‑stack engineers, fostering a culture of innovation and continuous improvement
Provide coaching and career development guidance to team members, conducting regular 1:1s and performance reviews
Lead talent acquisition efforts, including defining role requirements, interviewing candidates, and building a diverse, high‑performing team
Create and implement technical training programs to upskill team members on Salesforce platform capabilities and cloud technologies
Build and maintain an inclusive team environment that encourages collaboration, knowledge sharing, and professional growth
Strategic Partnership & Collaboration
Partner closely with business stakeholders, product managers, and executive leadership to translate business requirements into technical solutions
Collaborate with cross‑functional engineering teams to ensure seamless integration and alignment across the technology stack
Serve as a technical advisor to business units, providing insights on platform capabilities and innovation opportunities
Drive adoption of industry best practices in software development, DevOps, and agile methodologies
Participate in strategic planning and roadmap development for technology initiatives
Salesforce Platform Excellence
Oversee Salesforce release management, ensuring smooth deployment of new features and platform upgrades
Implement and maintain robust security, compliance, and data governance frameworks within Salesforce
Optimize platform performance, scalability, and cost‑effectiveness through continuous monitoring and improvement
Manage Salesforce licenses, user provisioning, and platform administration activities
Stay current with Salesforce innovations and evaluate new features for potential business value
Required Qualifications Experience
Minimum 5 years of experience managing engineering teams of 10+ full‑stack engineers
7+ years of hands‑on experience with Salesforce platform development and administration
Proven track record of system design and architecture in enterprise environments
Demonstrated experience with cloud infrastructure, particularly AWS (EC2, S3, Lambda, RDS, CloudFormation)
Strong background in recruiting, mentoring, and developing technical talent
Technical Skills
Expert‑level knowledge of Salesforce platform: Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL
Deep understanding of Salesforce APIs (REST, SOAP, Bulk, Streaming) and integration patterns
Proficiency with Salesforce DevOps tools: Salesforce DX, CI/CD pipelines, version control (Git)
Strong knowledge of AWS services and cloud architecture patterns
Experience with modern development frameworks and full‑stack technologies (JavaScript, React, Node.js, Python, Java)
Understanding of database design, data modeling, and ETL processes
Knowledge of authentication protocols (OAuth, SAML, SSO)
Familiarity with monitoring and observability tools (Salesforce Event Monitoring, CloudWatch, Datadog)
Leadership & Soft Skills
Exceptional communication skills with ability to translate technical concepts for non‑technical stakeholders
Proven ability to build and maintain strong partnerships across business and technical teams
Strong problem‑solving skills with a strategic, solutions‑oriented mindset
Experience driving organizational change and adoption of best practices
Ability to balance hands‑on technical work with people management responsibilities
Track record of delivering complex projects on time and within budget
Preferred Qualifications
Experience within Real Estate Investment Trust (REIT) organizations or real estate technology
Understanding of REIT operations, asset management, property management, and investment workflows
Salesforce certifications: Platform Developer I/II, Application Architect, System Architect, or Technical Architect
AWS certifications: Solutions Architect, DevOps Engineer, or SysOps Administrator
Experience with Salesforce CPQ, Financial Services Cloud, or Experience Cloud
Knowledge of real‑estate‑specific software platforms (Yardi, MRI, Argus)
Experience with data analytics platforms (Tableau, Einstein Analytics)
Background in agile/scrum methodologies with relevant certifications (CSM, SAFe)
Experience with infrastructure as code (Terraform, CloudFormation)
What You’ll Bring
A passion for building high‑performing teams and developing engineering talent
Strategic thinking combined with hands‑on technical expertise
Commitment to continuous learning and staying current with technology trends
Ability to drive innovation while maintaining stability and reliability
Strong business acumen with understanding of how technology enables business outcomes
Collaborative mindset with ability to influence without authority
What We Offer
Opportunity to shape the technical direction of a growing REIT organization
Leadership role with significant impact on business operations and strategy
Collaborative culture that values innovation and continuous improvement
Professional development opportunities including conferences, training, and certifications
Competitive compensation package including base salary, bonus, and equity
Comprehensive benefits including health insurance, 401(k) matching, and PTO
How AvalonBay Supports You We know that our teams are the beating heart of our success and we’re committed to showing our appreciation.
We offer:
Comprehensive benefits — health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Benefits information is available on our website.
Growth based on achievement and promotion from within.
Associate recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization.
A 20% discount on our incredible apartment homes.
A culture built on purpose and our core values: Commitment to Integrity, Spirit of Caring, and Focus on Continuous Improvement.
Additional Info AvalonBay is proud to be an equal‑opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things.
AvalonBay makes employment decisions without regard to a person’s race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law.
For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice: https://www.avaloncommunities.com/california-personnel-privacy-notice/
#J-18808-Ljbffr