Customer Relations Specialist
AAA United States Inc, Wichita, KS, United States
About the Company:
We provide specialized subcontracting and technical assistance services to support clients in the transport and aerospace industries. We work closely with clients to ensure that our solutions meet their needs and exceed their expectations. Our team members are motivated individuals that do remarkable things every day!
AAA United States, Inc.
has partnered with a company in
Wichita, Kansas
that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company's core products include fuselages, integrated wings and wing components, pylons, and nacelles.
The
Customer Relations Specialist
serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.
Essential Job Functions:
Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
Provides support to senior management
Manages budgets and the distribution of promotional items
Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
Completes logistical requirements and supports overall marketing and program goals and objectives
Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
Acts as liaison between customers and company executive management
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AAA United States, Inc.
has partnered with a company in
Wichita, Kansas
that is one of the world's largest manufacturers of aerostructures for commercial airplanes, defense platforms, and business/regional jets. With expertise in aluminum and advanced composite manufacturing solutions, the company's core products include fuselages, integrated wings and wing components, pylons, and nacelles.
The
Customer Relations Specialist
serves as the primary point of contact for customers, providing exceptional service, addressing inquiries, resolving complaints, and fostering positive relationships to enhance customer satisfaction and loyalty.
Essential Job Functions:
Ensures that the company provides the highest quality services during selected customer visits, exhibit trade shows, air shows, conferences, special events and product demonstrations, evaluations, and deliveries
Provides support to senior management
Manages budgets and the distribution of promotional items
Interfaces with customers, leads agenda coordination for exhibit participation, air shows, product demonstrations, product evaluation, and special event planning
Completes logistical requirements and supports overall marketing and program goals and objectives
Ensures adherence to the agreed-to plan, customer commitments, budgets, schedule requirements, social event requirements, company and customer ethics regulations and guidelines
Acts as liaison between customers and company executive management
#J-18808-Ljbffr