Staff Product Designer
Hinge-Health, San Francisco, CA, United States
About the Role
Hinge Health is a company that recognizes the value of design – as a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive and intuitive product experiences. Our team is at the center of solving impactful problems for millions of members who are managing their joint and muscle health, and making a meaningful difference in their lives.
In this role, you’ll help shape our onboarding experience, designing solutions that make every member’s start at Hinge Health effortless, motivating, and personalized. As a Staff Product designer, you’ll collaborate with cross‑functional teams to create intuitive, user‑centered solutions from concept to execution, including user research, interaction/UI design, and prototypes that evolve our member experience forward, while driving towards our key business goals.
We’re looking for designers that excel in the ability to simplify complex challenges, care deeply about the quality of their work, have a strong track‑record of shipping impactful experiences, come with a growth mindset, and bring a genuine desire to learn about our members.
This is a high‑impact role, at an especially exciting time in Hinge Health’s journey. Our business is thriving (+50% revenue growth year over year), our member base continues to grow (+30% new user growth year over year), and the impact of this role can directly power members’ first impression of the product and habit formation.
What You’ll Accomplish
Drive the vision and strategy for member onboarding.
Define both long‑term and near‑term vision for the member onboarding experience that feels curated, informative, and effortless—while directly advancing key business and health outcome goals.
Design highly personalized, habit‑forming experiences.
Leverage member input, behavioral insights, and data signals to create tailored onboarding journeys that help members build sustainable healthy habits and maximize outcomes across diverse personas.
Deliver a world‑class product experience that scales.
Apply modern UI, thoughtful UX, and engaging motion design to create intuitive, high‑quality experiences. Develop scalable patterns and contribute to shared systems that elevate design consistency across the organization.
Enable successful program launches through strong design principles.
Provide hands‑on design leadership for new program onboarding flows. Establish clear principles, share learnings, and ensure cohesive end‑to‑end experiences across launches.
Collaborate smoothly across teams and platforms.
Partner closely with Product, Engineering, Data, Clinical, and Operations teams to deliver integrated onboarding experiences on app with native mobile best practices.
Influence product direction and drive leadership alignment.
Form clear perspectives on onboarding flow grounded in user insights. Communicate ideas effectively through storytelling and visualization to shape product direction and secure leadership buy‑in.
Champion quality, accessibility, and inclusion.
Ensure onboarding experiences are accessible, inclusive, and thoughtfully designed to support members with diverse abilities, backgrounds, and needs.
Basic Qualifications
Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams.
Strategic problem‑solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms.
Data‑informed design: Proficient in forming hypotheses, running A/B or multivariate tests, facilitating user research, and leveraging data science insights to optimize experiences.
Influence and communication: Highly effective communicator with the ability to align teams and influence senior stakeholders around design direction.
Mentorship and team development: Demonstrated success mentoring designers and elevating the overall quality and impact of team output.
Prototyping and innovation: Deep prototyping skills used to drive product alignment, experimentation, and innovation.
System‑level design thinking: Expertise in scalable flows, component design, and building cohesive design systems.
Research synthesis and strategic insight: Fluency in synthesizing research and data, translating insights into actionable, strategic design opportunities.
Preferred Qualifications
Experience designing consumer‑facing onboarding experiences: Strong ability to identify patterns and mechanics that drive onboarding rate and early stage retention.
Proven facilitation skills: Track record of running pillar‑ or org‑level workshops to align cross‑functional partners on large, complex initiatives and move teams toward.
Salary Expectations: 195,000 - 244,000 USD (San Francisco, Salary per year)
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In this role, you’ll help shape our onboarding experience, designing solutions that make every member’s start at Hinge Health effortless, motivating, and personalized. As a Staff Product designer, you’ll collaborate with cross‑functional teams to create intuitive, user‑centered solutions from concept to execution, including user research, interaction/UI design, and prototypes that evolve our member experience forward, while driving towards our key business goals.
We’re looking for designers that excel in the ability to simplify complex challenges, care deeply about the quality of their work, have a strong track‑record of shipping impactful experiences, come with a growth mindset, and bring a genuine desire to learn about our members.
This is a high‑impact role, at an especially exciting time in Hinge Health’s journey. Our business is thriving (+50% revenue growth year over year), our member base continues to grow (+30% new user growth year over year), and the impact of this role can directly power members’ first impression of the product and habit formation.
What You’ll Accomplish
Drive the vision and strategy for member onboarding.
Define both long‑term and near‑term vision for the member onboarding experience that feels curated, informative, and effortless—while directly advancing key business and health outcome goals.
Design highly personalized, habit‑forming experiences.
Leverage member input, behavioral insights, and data signals to create tailored onboarding journeys that help members build sustainable healthy habits and maximize outcomes across diverse personas.
Deliver a world‑class product experience that scales.
Apply modern UI, thoughtful UX, and engaging motion design to create intuitive, high‑quality experiences. Develop scalable patterns and contribute to shared systems that elevate design consistency across the organization.
Enable successful program launches through strong design principles.
Provide hands‑on design leadership for new program onboarding flows. Establish clear principles, share learnings, and ensure cohesive end‑to‑end experiences across launches.
Collaborate smoothly across teams and platforms.
Partner closely with Product, Engineering, Data, Clinical, and Operations teams to deliver integrated onboarding experiences on app with native mobile best practices.
Influence product direction and drive leadership alignment.
Form clear perspectives on onboarding flow grounded in user insights. Communicate ideas effectively through storytelling and visualization to shape product direction and secure leadership buy‑in.
Champion quality, accessibility, and inclusion.
Ensure onboarding experiences are accessible, inclusive, and thoughtfully designed to support members with diverse abilities, backgrounds, and needs.
Basic Qualifications
Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams.
Strategic problem‑solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms.
Data‑informed design: Proficient in forming hypotheses, running A/B or multivariate tests, facilitating user research, and leveraging data science insights to optimize experiences.
Influence and communication: Highly effective communicator with the ability to align teams and influence senior stakeholders around design direction.
Mentorship and team development: Demonstrated success mentoring designers and elevating the overall quality and impact of team output.
Prototyping and innovation: Deep prototyping skills used to drive product alignment, experimentation, and innovation.
System‑level design thinking: Expertise in scalable flows, component design, and building cohesive design systems.
Research synthesis and strategic insight: Fluency in synthesizing research and data, translating insights into actionable, strategic design opportunities.
Preferred Qualifications
Experience designing consumer‑facing onboarding experiences: Strong ability to identify patterns and mechanics that drive onboarding rate and early stage retention.
Proven facilitation skills: Track record of running pillar‑ or org‑level workshops to align cross‑functional partners on large, complex initiatives and move teams toward.
Salary Expectations: 195,000 - 244,000 USD (San Francisco, Salary per year)
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