Customer Service Representative
Amwins, Plano, TX, United States
Amwins Specialty Auto – Customer Service Representative (CSR)
Location: Plano, TX (Hybrid) with 2–3 days onsite in Plano, TX.
Line of Business: Non-Standard Personal Auto
Amiwns Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance for Texas, Florida, and Oklahoma. This role is ideal for both entry-level candidates looking to begin a career in insurance and experienced professionals seeking to grow within a specialty auto environment. You’ll work closely with agents, insureds, underwriting, and internal teams in a fast-paced, collaborative setting.
What You’ll Do
Service non-standard auto policies including endorsements, cancellations, and renewals
Support agents and insureds with policy, coverage, and billing inquiries
Ensure accuracy, documentation, and compliance with state regulations (TX, FL, OK)
Collaborate with underwriting and producers to resolve issues efficiently
What We’re Looking For
Customer service, administrative, or insurance experience (1–3 years preferred, not required)
Interest in or experience with personal auto or non-standard auto insurance
Active Property & Casualty (P&C) license or willingness to obtain (training and support provided)
Strong communication, organization, and multitasking skills
Ability to work effectively in a high-volume setting call center
Experience with Texas, Florida, or Oklahoma auto insurance a plus
Bilingual (English/Spanish) preferred
Benefits
Medical, dental, vision
401(k) with match
Paid time off, Sick time & holidays
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Location: Plano, TX (Hybrid) with 2–3 days onsite in Plano, TX.
Line of Business: Non-Standard Personal Auto
Amiwns Specialty Auto is seeking a detail-oriented Customer Service Representative (CSR) to support non-standard personal auto insurance for Texas, Florida, and Oklahoma. This role is ideal for both entry-level candidates looking to begin a career in insurance and experienced professionals seeking to grow within a specialty auto environment. You’ll work closely with agents, insureds, underwriting, and internal teams in a fast-paced, collaborative setting.
What You’ll Do
Service non-standard auto policies including endorsements, cancellations, and renewals
Support agents and insureds with policy, coverage, and billing inquiries
Ensure accuracy, documentation, and compliance with state regulations (TX, FL, OK)
Collaborate with underwriting and producers to resolve issues efficiently
What We’re Looking For
Customer service, administrative, or insurance experience (1–3 years preferred, not required)
Interest in or experience with personal auto or non-standard auto insurance
Active Property & Casualty (P&C) license or willingness to obtain (training and support provided)
Strong communication, organization, and multitasking skills
Ability to work effectively in a high-volume setting call center
Experience with Texas, Florida, or Oklahoma auto insurance a plus
Bilingual (English/Spanish) preferred
Benefits
Medical, dental, vision
401(k) with match
Paid time off, Sick time & holidays
#J-18808-Ljbffr