Coordinator, Sales
OUAI, Los Angeles, CA, United States
OUAI means "yes" in that casual, Parisian way. We're here to give you the confidence to win life YOUR OUAI. Our Hair, Body, and Fragrance products were created for effortless routines and nourishment from head to toe. Founder Jen Atkin's simple philosophy - "Life is hard. Looking good should be easy." We don't use sulfates or parabens—just the good stuff, just for you. Oh yeah and btw, we smell as good as we look. Our product categories, ranging from hair care and body care to fragrances, supplements, and merch, reflect this commitment to easy, effective, and enjoyable self-care. Join us on this journey where 'OUAI' is not just a word; it's a lifestyle.
What's it like to work here? Our culture is driven by our brand ethos (fun, purposeful and approachable) and our 5 Culture Codes. (1.) We Aren't Afraid to Go First. (2.) We Don't Compete, We Collaborate. (3.) We Ask Questions to Find the Best Answers. (4.) We Keep it Real, No Matter What. (5.) We Work Hard and Live Well.
Our flexible trust-based culture is rooted in respect, empathy and compassion and is driven by employees who love doing great work and care deeply about the brand and each other.
About the role The Sales Coordinator will support the sales team by managing administrative tasks such as consolidating sales data, assisting in new launch setups for key retailers, coordinating cross-functional projects, and liaising with retail partners. This role reports to the Director of Sales, North America, and provides support to the sales team.
What you'll do
Distribute imagery links, provide educational product content guides, and distribute product samples (gratis) for meetings during new product launches
Collect digital launch exposure highlights and gather competitive pricing for pricing analysis
Gather allocations for lab samples and communicate to the Product Development team
Update the master product list with any new SKUs and maintain accuracy by reflecting discontinued SKUs. Liaise with Product Development/Education teams to ensure timely information updates
Prepare and ship all samples, gratis, etc., for shipments
Audit retailer.com monthly to identify and address updates such as missing SKUs, discontinued SKUs that need removal, and outdated imagery
Own the RMA (Return Merchandise Authorization) entry process for all North American retailers in NetSuite
Send out weekly sales reports to relevant stakeholders
Perform a monthly inventory audit on the Sales product closet
Manage the monthly expense report for the Sales team
What you'll bring
1+ year of relevant experience in a similar role or industry
The culture code we hope you will bring is "We ask questions to find the best answers". This reflects a deep commitment to curiosity, learning, and improvement
Bachelor's degree in Finance, Accounting, Economics, or a related field preferred
Proficiency in Microsoft Excel (formulas, basic data analysis, pivot tables) preferred
Hybrid role based in Los Angeles; requires in-office presence at least two times a week
Strong organizational and multitasking skills
Excellent communication abilities, both written and verbal
Proficiency in Microsoft Office Suite and familiarity with NetSuite (preferred)
Must have a passion for beauty and be able to thrive in a fast-paced environment
Benefits
Compensation range: $24 - $27/hour depending on experience (non-exempt)
Medical + Dental + Vision
Unlimited PTO
24+ Paid Holidays
Matching 401k program
Quarterly OUAI Product Stipend + Employee Discounts
Flex Fridays
Employee HSA and FSA
Education reimbursement
Hybrid work reimbursement
Move Your OUAI (Exercise Reimbursement)
Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI's sole discretion require highly specialized backgrounds.
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What's it like to work here? Our culture is driven by our brand ethos (fun, purposeful and approachable) and our 5 Culture Codes. (1.) We Aren't Afraid to Go First. (2.) We Don't Compete, We Collaborate. (3.) We Ask Questions to Find the Best Answers. (4.) We Keep it Real, No Matter What. (5.) We Work Hard and Live Well.
Our flexible trust-based culture is rooted in respect, empathy and compassion and is driven by employees who love doing great work and care deeply about the brand and each other.
About the role The Sales Coordinator will support the sales team by managing administrative tasks such as consolidating sales data, assisting in new launch setups for key retailers, coordinating cross-functional projects, and liaising with retail partners. This role reports to the Director of Sales, North America, and provides support to the sales team.
What you'll do
Distribute imagery links, provide educational product content guides, and distribute product samples (gratis) for meetings during new product launches
Collect digital launch exposure highlights and gather competitive pricing for pricing analysis
Gather allocations for lab samples and communicate to the Product Development team
Update the master product list with any new SKUs and maintain accuracy by reflecting discontinued SKUs. Liaise with Product Development/Education teams to ensure timely information updates
Prepare and ship all samples, gratis, etc., for shipments
Audit retailer.com monthly to identify and address updates such as missing SKUs, discontinued SKUs that need removal, and outdated imagery
Own the RMA (Return Merchandise Authorization) entry process for all North American retailers in NetSuite
Send out weekly sales reports to relevant stakeholders
Perform a monthly inventory audit on the Sales product closet
Manage the monthly expense report for the Sales team
What you'll bring
1+ year of relevant experience in a similar role or industry
The culture code we hope you will bring is "We ask questions to find the best answers". This reflects a deep commitment to curiosity, learning, and improvement
Bachelor's degree in Finance, Accounting, Economics, or a related field preferred
Proficiency in Microsoft Excel (formulas, basic data analysis, pivot tables) preferred
Hybrid role based in Los Angeles; requires in-office presence at least two times a week
Strong organizational and multitasking skills
Excellent communication abilities, both written and verbal
Proficiency in Microsoft Office Suite and familiarity with NetSuite (preferred)
Must have a passion for beauty and be able to thrive in a fast-paced environment
Benefits
Compensation range: $24 - $27/hour depending on experience (non-exempt)
Medical + Dental + Vision
Unlimited PTO
24+ Paid Holidays
Matching 401k program
Quarterly OUAI Product Stipend + Employee Discounts
Flex Fridays
Employee HSA and FSA
Education reimbursement
Hybrid work reimbursement
Move Your OUAI (Exercise Reimbursement)
Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI's sole discretion require highly specialized backgrounds.
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