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Inside Sales Manager

Joseph T. Ryerson & Son, Inc, University Park, IL, United States


Summary Welcome to Central Steel & Wire, part of theRyerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel & Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

Join our team as an Inside Sales Manager, where you will play a key role in strengthening regional sales operations and enhancing overall process efficiency. In this position, you will guide and develop the customer experience team, analyze market trends, support strategic business planning, and collaborate with senior leadership to drive revenue and profitability. This role offers the opportunity to make a meaningful contribution to our growth while ensuring exceptional service to both new and existing customers.

Roles and Responsibilities

Management and development of customer experience team, including hiring, training, goal setting and performance reviews

Maximizes Sales, Gross Margin Dollars, Gross Margin Percentage, Net Profit and Return on Average Capital Employed

Communicates with General Manager on sales trends, developments in the marketplace, competition, and business opportunities

Cultivates business plans, marketing and sales programs and budgets based on developments in the marketplace, sales trends, competition, and business opportunities

Ensures implementation of corporate marketing strategies, plans and programs as related to the branch are being met or exceeded

Assists Sales Representatives in developing new business and maintains close contact with current customer base

Makes recommendations to the General Manager regarding disposition of all discretionary claims.

Price book management and assists in major quotations

All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

Bachelor's degree required

5 plus years of Sales Experience preferred (Inside/Outside Sales)

2 plus years if management experience

Knowledge of ERP systems is critical, SAP is a plus

Excellent professional written, verbal and interpersonal communication skills required

Proficiency within Microsoft applications (Outlook, Excel, Word) required

Ability to multi-task and prioritize in a rapidly changing environment

Salary: $97,024 - $145,536 annually plus commission. A starting salary higher than $97,024 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Central Steel & Wire offers eligible employees the following benefits:

Medical, dental, and vision insurance programs

Flexible spending accounts

401K plans with employer-matching contributions

Tuition reimbursement

Paid vacation, sick, and holidays

Short-term and Long-term disability insurance

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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.

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