Technical Sales Support Representative
BenQ North America, Plano, TX, United States
Join the BenQ Team!
It's an exciting time to work at BenQ! BenQ North America is a growing company focused in both the consumer electronics and professional AV markets. We are looking for talent who have the passion and drive to succeed in the highly competitive display industry while delivering on the promise of Bringing Enjoyment n' Quality to the lives of our loyal customers.
Duties & Responsibilities
Act as a technical subject matter expert to identify client needs and architect custom solutions using BenQ’s hardware, software, and service ecosystems
Execute proactive lead follow‑ups and support the broader sales strategy to convert prospects into long‑term national accounts
Partner with the Marcom team to develop technical sales collateral, messaging, and documentation tailored to specific industry verticals
Build and maintain high‑level rapport with stakeholders across the customer account base, from technical influencers to executive buyers
Serve as the primary point of contact for complex customer issues, providing rapid resolution or managing strategic escalations to technical services
Represent the BenQ brand at partner sites, trade shows, and industry events through live product demonstrations
Travel to prospects and partner sites for installation guidance
Required Experience, Knowledge, Skills, And Abilities
Professional Experience: 1–3 years in Technical Sales and/or Inside Sales
Background in the consumer electronics or AV industry is highly preferred
Hands‑on experience with Magento (Adobe Commerce), HubSpot, and Salesforce to manage pipelines
Proven ability to translate complex technology innovations into value‑driven business solutions for diverse customer segments
Strong foundational knowledge of display technologies (projectors, interactive flat panels, and monitors) with the ability to master proprietary software quickly
Proactive approach to business development, including a willingness to conduct cold outreach and engage prospective high‑value leads
"Service‑first" consultative approach; able to remain composed and professional in high‑pressure sales environments
Mastery of Microsoft Office Suite and a high degree of comfort learning and implementing new digital marketing and automation tools
Education
Bachelor's degree preferred
Position Type
Full‑time
Office‑based
20% local and regional travel as needed
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It's an exciting time to work at BenQ! BenQ North America is a growing company focused in both the consumer electronics and professional AV markets. We are looking for talent who have the passion and drive to succeed in the highly competitive display industry while delivering on the promise of Bringing Enjoyment n' Quality to the lives of our loyal customers.
Duties & Responsibilities
Act as a technical subject matter expert to identify client needs and architect custom solutions using BenQ’s hardware, software, and service ecosystems
Execute proactive lead follow‑ups and support the broader sales strategy to convert prospects into long‑term national accounts
Partner with the Marcom team to develop technical sales collateral, messaging, and documentation tailored to specific industry verticals
Build and maintain high‑level rapport with stakeholders across the customer account base, from technical influencers to executive buyers
Serve as the primary point of contact for complex customer issues, providing rapid resolution or managing strategic escalations to technical services
Represent the BenQ brand at partner sites, trade shows, and industry events through live product demonstrations
Travel to prospects and partner sites for installation guidance
Required Experience, Knowledge, Skills, And Abilities
Professional Experience: 1–3 years in Technical Sales and/or Inside Sales
Background in the consumer electronics or AV industry is highly preferred
Hands‑on experience with Magento (Adobe Commerce), HubSpot, and Salesforce to manage pipelines
Proven ability to translate complex technology innovations into value‑driven business solutions for diverse customer segments
Strong foundational knowledge of display technologies (projectors, interactive flat panels, and monitors) with the ability to master proprietary software quickly
Proactive approach to business development, including a willingness to conduct cold outreach and engage prospective high‑value leads
"Service‑first" consultative approach; able to remain composed and professional in high‑pressure sales environments
Mastery of Microsoft Office Suite and a high degree of comfort learning and implementing new digital marketing and automation tools
Education
Bachelor's degree preferred
Position Type
Full‑time
Office‑based
20% local and regional travel as needed
#J-18808-Ljbffr