Social Marketing Coordinator
Shatterproof, Washington, District of Columbia, United States
About Shatterproof
Shatterproof is a national nonprofit working toward a world where addiction never defines or ends a life. Through evidence-based programs, advocacy, and public education, Shatterproof works to transform systems for tomorrow, support families today, and end stigma forever. Learn more at shatterproof.org.
Who Succeeds At Shatterproof Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross‑functional alignment to accelerate our mission.
To thrive here, you should be energized by building, not just maintaining — and excited to bring structure, clarity, and innovation to evolving spaces.
We’re looking for team members who:
Build systems and processes from the ground up and improve them continuously as we scale
Take ownership and act with a builder’s mindset, bringing forward solutions rather than waiting for direction
Influence and collaborate across teams, shaping work through strong communication and relationship‑building
Move quickly, learn fast, and adapt with resilience, especially in a high‑growth, high‑impact environment
Are mission‑driven and motivated to leave their mark on an organization working to reverse the addiction crisis
Position The Social Marketing Coordinator supports Shatterproof’s mission to end the addiction crisis and save lives by helping bring our message to life across social media. Reporting to the Senior Digital Manager, this role is responsible for creating, producing, editing, scheduling, and publishing content across all organic social platforms — including Facebook, Instagram, LinkedIn, X, and TikTok — while tracking and reporting on performance.
The ideal candidate is a creative storyteller and skilled communicator who thrives in a fast‑paced, collaborative environment. They are passionate about social media trends, eager to learn, and motivated to grow Shatterproof’s reach and engagement through high‑quality content and community management.
Duties & Responsibilities
Create, edit, and publish engaging daily social content that advances Shatterproof’s mission, programs, and campaigns
Ensure content aligns with brand voice, tone, and visual identity
Work collaboratively with the Marketing + Communications team to populate and maintain a social media calendar in Airtable
Schedule and publish approved content using Sprout Social
Source and adapt photos, videos, and graphics for platform‑optimized formats
Support live event coverage on social media
Conduct social listening to identify trends and engagement opportunities
Monitor social media channels daily, engaging with followers, responding to comments and messages, and escalating issues as needed
Foster positive community interactions that align with Shatterproof’s values of empathy and compassion
Assist in developing engagement tactics to drive meaningful interactions and follower growth
Track and analyze key social metrics across platforms using Sprout Social
Produce regular performance reports with insights and recommendations to improve engagement and reach
Use data to inform content adjustments and identify growth opportunities
Qualifications
Bachelor’s degree in marketing, communications, digital media, or a related field
1–3 years of experience in social media management, preferably in a nonprofit or cause‑driven organization
Strong understanding of social media platforms, trends, and best practices
Excellent writing, editing, and visual storytelling skills
Proficiency in Sprout Social and Airtable preferred (or equivalent social management and project management tools)
Experience with Canva, Adobe Creative Suite, or other design tools a plus
Organized, detail‑oriented, and able to manage multiple projects with tight deadlines
Collaborative team player with strong communication skills and a proactive work ethic
#J-18808-Ljbffr
Who Succeeds At Shatterproof Shatterproof is in a period of transformative and rapid growth. We are building new systems, reimagining how work gets done, and creating more cross‑functional alignment to accelerate our mission.
To thrive here, you should be energized by building, not just maintaining — and excited to bring structure, clarity, and innovation to evolving spaces.
We’re looking for team members who:
Build systems and processes from the ground up and improve them continuously as we scale
Take ownership and act with a builder’s mindset, bringing forward solutions rather than waiting for direction
Influence and collaborate across teams, shaping work through strong communication and relationship‑building
Move quickly, learn fast, and adapt with resilience, especially in a high‑growth, high‑impact environment
Are mission‑driven and motivated to leave their mark on an organization working to reverse the addiction crisis
Position The Social Marketing Coordinator supports Shatterproof’s mission to end the addiction crisis and save lives by helping bring our message to life across social media. Reporting to the Senior Digital Manager, this role is responsible for creating, producing, editing, scheduling, and publishing content across all organic social platforms — including Facebook, Instagram, LinkedIn, X, and TikTok — while tracking and reporting on performance.
The ideal candidate is a creative storyteller and skilled communicator who thrives in a fast‑paced, collaborative environment. They are passionate about social media trends, eager to learn, and motivated to grow Shatterproof’s reach and engagement through high‑quality content and community management.
Duties & Responsibilities
Create, edit, and publish engaging daily social content that advances Shatterproof’s mission, programs, and campaigns
Ensure content aligns with brand voice, tone, and visual identity
Work collaboratively with the Marketing + Communications team to populate and maintain a social media calendar in Airtable
Schedule and publish approved content using Sprout Social
Source and adapt photos, videos, and graphics for platform‑optimized formats
Support live event coverage on social media
Conduct social listening to identify trends and engagement opportunities
Monitor social media channels daily, engaging with followers, responding to comments and messages, and escalating issues as needed
Foster positive community interactions that align with Shatterproof’s values of empathy and compassion
Assist in developing engagement tactics to drive meaningful interactions and follower growth
Track and analyze key social metrics across platforms using Sprout Social
Produce regular performance reports with insights and recommendations to improve engagement and reach
Use data to inform content adjustments and identify growth opportunities
Qualifications
Bachelor’s degree in marketing, communications, digital media, or a related field
1–3 years of experience in social media management, preferably in a nonprofit or cause‑driven organization
Strong understanding of social media platforms, trends, and best practices
Excellent writing, editing, and visual storytelling skills
Proficiency in Sprout Social and Airtable preferred (or equivalent social management and project management tools)
Experience with Canva, Adobe Creative Suite, or other design tools a plus
Organized, detail‑oriented, and able to manage multiple projects with tight deadlines
Collaborative team player with strong communication skills and a proactive work ethic
#J-18808-Ljbffr