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Account Manager, Commercial Lines Small Business

Heffernan Insurance Brokers, Indian Valley, ID, United States


Heffernan Insurance Brokers

is looking for an experienced Account Manager to join its Small Business division. This is a dynamic full-time remote role that will provide a spectrum of innovative strategies to develop and maintain client’s insurance needs.

Responsibilities

Account management and some marketing for assigned clients

Coordinate all aspects of renewal marketing process with client

Prepare account specifications, negotiate pricing and finalize policy conditions

Policies to be checked and transmitted in a timely manner

Help coordinate invoicing and preparing of certificates and evidence of insurance

Prepare account proposals for presentation

Explain and clarify coverage forms to clients

Manage account services, coordinate and direct the activities

Expand existing accounts by developing and offering new lines of coverage

Thorough documentation is required on each account with proper E&O procedures strictly followed

Requirements

Education – High School graduate required

Minimum of 2 years working experience in an Account Management or related position

Active P&C insurance license is required

Adaptable, self-starter, with experienced decision making skills

Effective communication and collaboration skills, both written and oral

Problem solving, analytical, and marketing skills required

Must be organized and able to manage time effectively

Professional demeanor and behavior

Embody the Heffernan Habits as illustrated herein

Compensation The salary range for this position is $60,000 to $70,000. The offer will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role may also be eligible to participate in a discretionary annual incentive program. Heffernan offers a comprehensive benefits package; more details on which can be found at https://www.heffins.com/about-us/careers.

Heffernan Habits

Answer The Phone (And Email): Communication is the foundation of success in life, work, and relationships. It begins with being present and responsive to both clients and colleagues. Listen to what is said and notice what goes unsaid.

Have Fun: Fun is something we don’t shy away from, and participation brings us together on many different levels. Take the time to know your colleagues and let barriers fall away. If we are happy and enjoy time together, we will do a better job for our clients and for one another!

Be Respectful: Lend a hand, be kind, and smooth the path. Respect is the cornerstone of developing and maintaining strong relationships. Lead with humility, take ownership of your actions, and ease the way for others. We are in this together as a team, as a family, and as trusted advisors to many.

Do Good: This is our core. We strive to do good for our clients, our community, and our planet.

Celebrate & Value Our Differences: “Because You’re Different”. It is our differences, when valued and amplified, that allow us to innovate, to learn, to connect, and to stand apart from the rest.

Working Conditions

Work environment is indoors, sitting at a desk or standing for extended periods of time

Daily use of computers, keyboard, mouse, headset, printers, and other commonly used office equipment

This position may require flexibility to work hours outside of a regular schedule

Ability to travel as necessary

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