Customer Order Specialist
JMI Resource, Overland Park, KS, United States
Location : Lenexa, KS 66214
Schedule : Full-Time
Pay : $20.56 – $22.00 per hour
Job Type : Temp to permanent
Overview We’re seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. In this role, you’ll handle customer inquiries via phone and email, manage orders, and ensure a seamless customer experience from start to finish.
Key Responsibilities
Respond promptly to customer questions via phone and email.
Process orders, returns, and credits accurately.
Check inventory, order status, and shipment tracking.
Provide product information and pricing.
Resolve customer issues efficiently and elevate as needed.
Support internal teams and maintain accurate records in the system.
Qualifications
High school diploma or equivalent.
3+ years of customer service or order management experience.
Strong communication and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Experience using ERP or CRM systems preferred.
AS400 experience is a plus.
Benefits upon eligibility
Competitive hourly pay.
Health, dental, and vision insurance.
Paid time off and holidays.
401(k) with company match.
Performance-based bonus opportunities.
Join a supportive team that values professionalism, reliability, and exceptional customer care. Apply today to start your career with a company that puts people first.
#J-18808-Ljbffr
Schedule : Full-Time
Pay : $20.56 – $22.00 per hour
Job Type : Temp to permanent
Overview We’re seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. In this role, you’ll handle customer inquiries via phone and email, manage orders, and ensure a seamless customer experience from start to finish.
Key Responsibilities
Respond promptly to customer questions via phone and email.
Process orders, returns, and credits accurately.
Check inventory, order status, and shipment tracking.
Provide product information and pricing.
Resolve customer issues efficiently and elevate as needed.
Support internal teams and maintain accurate records in the system.
Qualifications
High school diploma or equivalent.
3+ years of customer service or order management experience.
Strong communication and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Outlook).
Experience using ERP or CRM systems preferred.
AS400 experience is a plus.
Benefits upon eligibility
Competitive hourly pay.
Health, dental, and vision insurance.
Paid time off and holidays.
401(k) with company match.
Performance-based bonus opportunities.
Join a supportive team that values professionalism, reliability, and exceptional customer care. Apply today to start your career with a company that puts people first.
#J-18808-Ljbffr