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Position Type: Contract\nDate Range: August 29, 2022 - October 23, 2022\nTime Left: 59 Days / 12 Hours / 13 Minutes\nNeed Status: Interviewing

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Position Type: Contract\nDate Range: August 29, 2022 - October 23, 2022\nTime Left: 59 Days / 12 ...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Whittier, CA, United States, 90601","city","Whittier","state","CA","country","United States","postal_code","90601","companyName","Abacus Service Corporation","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=B01088FE052CFB19BB9003BD00E59DF1&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=6229C9C99FAA1F150372077729E2DEF7","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at Abacus Service Corporation","isManualPosted","costPerClick",0.16,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2806446136-patient-services-representative-patient-account-representative-commercial-insu","strippedDescription","Job Title: Patient Services RepresentativePosition Type: Contract\nDate Range: August 29, 2022 - October 23, 2022\nTime Left: 59 Days / 12 Hours / 13 Minutes\nNeed Status: Interviewing","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Whittier, CA, United States","street1","street2","displayPublishedAt","16 days ago","shortTitle","Patient Services Representative - Patient Account Representative ...","shortLocation","level","searchCompanyPath","/jobs?keyword=Abacus+Service+Corporation","searchLocationPath","/jobs?location=Whittier%2C+CA%2C+United+States","searchTitlePath","/jobs?keyword=Patient+Services+Representative+-+Patient+Account+Representative+...","featuredCompany",{"_431":502,"_15":503,"_504":434,"_76":505,"_506":507,"_248":508,"_448":509,"_510":-5,"_511":-5,"_512":-5,"_513":-5,"_514":515,"_516":517,"_470":505,"_478":518,"_472":505},211,"Mansueto Ventures","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/109473.JPG","slug","mansueto-ventures-careers","

Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.\nFHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.\nOur staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.\nThe breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.\nJob Roles

Assists in planning and creating PSR schedules, ensuring optimal coverage and good utilization.\nBuilds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.\nCoaches and counsels staff and administers appropriate disciplinary action in a timely manner.\nCollects specified co-pays and payments from patients per coverage specifications and from self-pay patients. Makes every attempt to collect past due balances at the time of patient visit. Balances daily cash reports.\nCompletes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with insurance and program requirements, assuring placement into patient's Electronic Health Record.\nCompletes registration processes, screens for eligibility and financial assistance, reads and takes action on ALERT field items and updates in accordance with established payer policy and program guidelines.\nConfirms, requests, and processes referrals and authorizations for specialty services.\nContacts patients to schedule appointments and make reminder/recall notifications.\nOversees, monitors, and audits the timely and accurate execution of registration activities.\nParticipates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.\nPerforms clerical duties such as scanning, tracking data, receiving and sorting correspondence and packages, accurately and efficiently.\nPerforms other duties as assigned.\nProvides input in hiring and performance reviews for PSRs.\nProvides/ensures staff receive all new hire and annual trainings on time.\nEducation/Certifications/Licenses/Registrations\nAt least 3 years' experience in specialty care or equivalent, including but not limited to rheumatology, podiatry and cardiology, including referral and authorizations processing.\n5 years of customer service experience in a healthcare environment preferred.\nCollege level coursework in business, healthcare administration, or closely related field preferred.\nHigh school diploma or GED equivalent required.\nTraveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.\nExperience/Specialized skills (including Language)\nAbility to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.\nAbility to work well in both a team-based environment and independently.\nBasic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).\nBilingual in English/ Spanish preferred.\nIntermediate knowledge of the functions and programs of the assigned specialty area.\nIntermediate written and verbal communication skills.\nKnowledge of cashiering functions.\nKnowledge of front office procedures and medical terminology.\nWe are excited to share that the salary range for this position is:\n$26.85 - $31.27\nInformation on our extensive benefits package can be found here: FHCSD Wellness

Employee Hub (gobenefits.net)\nFHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

","Family Health Centers Of San Diego

For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring...","Coordinator, Patient Service Representative",[530],{"_458":459,"_454":531,"_452":532,"_456":457,"_460":533},"San Diego","San Diego, CA, United States, 92101","92101",["B","2876155225"],"Work at Family Health Centers of San Diego","9 days ago","/jobs/2876155225-coordinator-patient-service-representative","San Diego, CA, United States","/jobs?keyword=Family+Health+Centers+of+San+Diego","/jobs?location=San+Diego%2C+CA%2C+United+States","/jobs?keyword=Coordinator%2C+Patient+Service+Representative",{"_435":434,"_439":543,"_470":471,"_462":525,"_248":544,"_446":545,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":546,"_431":551,"_473":535,"_436":129,"_488":552,"_478":553,"_490":528,"_492":554,"_494":539,"_496":555,"_498":541},["D",1773666000000],"For more than55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.\nFHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.\nOur staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.\nThe breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.\nGeneral Job Description\nThe Patient Service Representative Coordinator ensures exceptional front office customer service by coordinating and registering patients, scheduling appointments, waiting room management, cashiering, recall notification, and clerical duties. The Coordinator serves as the subject matter expert, providing substantial input on hiring and performance management of staff, supervising as many as three PSRs.\nJob Roles * Assists in planning and creating PSR schedules, ensuring optimal coverage and good utilization.\n* Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.\n* Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.\n* Collects specified co-pays and payments from patients per coverage specifications and from self-pay patients. Makes every attempt to collect past due balances at the time of patient visit. Balances daily cash reports.\n* Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with insurance and program requirements, assuring placement into patient’s Electronic Health Record.\n* Completes registration processes, screens for eligibility and financial assistance, reads and takes action on ALERT field items and updates in accordance with established payer policy and program guidelines.\n* Confirms, requests, and processes referrals and authorizations for specialty services.\n* Contacts patients to schedule appointments and make reminder/recall notifications.\n* Oversees, monitors, and audits the timely and accurate execution of registration activities.\n* Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.\n* Performs clerical duties such as scanning, tracking data, receiving and sorting correspondence and packages, accurately and efficiently.\n* Performs other duties as assigned.\n* Provides input in hiring and performance reviews for PSRs.\n* Provides/ensures staff receive all new hire and annual trainings on time.\nEducation/Certifications/Licenses/Registrations\n* At least 3 years' experience in specialty care or equivalent, including but not limited to rheumatology, podiatry and cardiology, including referral and authorizations processing.\n* 5 years of customer service experience in a healthcare environment preferred.\n* College level coursework in business, healthcare administration, or closely related field preferred.\n* High school diploma or GED equivalent required.\n* Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)\n* Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.\n* Ability to work well in both a team-based environment and independently.\n* Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).\n* Bilingual in English/ Spanish preferred.\n* Intermediate knowledge of the functions and programs of the assigned specialty area.\n* Intermediate written and verbal communication skills.\n* Knowledge of cashiering functions.\n* Knowledge of front office procedures and medical terminology.\nWe are excited to share that the salary range for this position is:\n$26.85 - $31.27 Information on our extensive benefits package can be found here:

FHCSD Wellness – Employee Hub (gobenefits.net)\nFHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

#J-18808-Ljbffr\n","For more than55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and su...",[547],{"_458":459,"_454":548,"_452":549,"_456":457,"_460":550},"Vista","Vista, CA, United States, 92085","92085",["B","2903982233"],"6 days ago","/jobs/2903982233-coordinator-patient-service-representative","Vista, CA, United States","/jobs?location=Vista%2C+CA%2C+United+States",{"_435":434,"_439":557,"_470":471,"_462":525,"_248":558,"_446":559,"_433":434,"_113":528,"_437":199,"_438":199,"_472":471,"_448":199,"_449":560,"_431":564,"_473":535,"_436":129,"_488":565,"_478":566,"_490":528,"_492":538,"_494":539,"_496":540,"_498":541},["D",1773730800000],"For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.

FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.

Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women's care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.

The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.

General Job Description

The Patient Service Representative Coordinator ensures exceptional front office customer service by coordinating and registering patients, scheduling appointments, waiting room management, cashiering, recall notification, and clerical duties. The Coordinator serves as the subject matter expert, providing substantial input on hiring and performance management of staff, supervising as many as three PSRs.

Job Roles

* Assists in planning and creating PSR schedules, ensuring optimal coverage and good utilization.

* Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.

* Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.

* Collects specified co-pays and payments from patients per coverage specifications and from self-pay patients. Makes every attempt to collect past due balances at the time of patient visit. Balances daily cash reports.

* Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, documentation complies with insurance and program requirements, assuring placement into patient's Electronic Health Record.

* Completes registration processes, screens for eligibility and financial assistance, reads and takes action on ALERT field items and updates in accordance with established payer policy and program guidelines.

* Confirms, requests, and processes referrals and authorizations for specialty services.

* Contacts patients to schedule appointments and make reminder/recall notifications.

* Oversees, monitors, and audits the timely and accurate execution of registration activities.

* Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.

* Performs clerical duties such as scanning, tracking data, receiving and sorting correspondence and packages, accurately and efficiently.

* Performs other duties as assigned.

* Provides input in hiring and performance reviews for PSRs.

* Provides/ensures staff receive all new hire and annual trainings on time.

Education/Certifications/Licenses/Registrations

* At least 3 years' experience in specialty care or equivalent, including but not limited to rheumatology, podiatry and cardiology, including referral and authorizations processing.

* 5 years of customer service experience in a healthcare environment preferred.

* College level coursework in business, healthcare administration, or closely related field preferred.

* High school diploma or GED equivalent required.

* Traveling between sites and other locations is occasionally required. Must have a valid California driver's license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver's license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.

Experience/Specialized skills (including Language)

* Ability to multi-task, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.

* Ability to work well in both a team-based environment and independently.

* Basic computer literacy (i.e., use system to manage and schedule appointments, access electronic medical record information).

* Bilingual in English/ Spanish preferred.

* Intermediate knowledge of the functions and programs of the assigned specialty area.

* Intermediate written and verbal communication skills.

* Knowledge of cashiering functions.

* Knowledge of front office procedures and medical terminology.

We are excited to share that the salary range for this position is:\n$26.85 - $31.27\nInformation on our extensive benefits package can be found here: FHCSD Wellness - Employee Hub (gobenefits.net)

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.\n","For more than 55 years, Family Health Centers of San Diego's (FHCSD) mission has been to provide caring, affordable, high-quality health care and s...",[561],{"_458":459,"_454":531,"_452":562,"_456":457,"_460":563},"San Diego, CA, United States, 92189","92189",["B","2890146933"],"5 days ago","/jobs/2890146933-coordinator-patient-service-representative","actionData","errors"]