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Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities.

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Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical co...","location","locations",[451],{"_452":453,"_454":455,"_456":457,"_458":459,"_460":461},"formatted","Irving, TX, United States, 75014","city","Irving","state","TX","country","United States","postal_code","75014","companyName","MDA Edge","salaryMin","salaryMax","salaryDescription","https://us.thebigjobsite.com/redirectfeedjob?jobid=7B88C4FC04288A7E3EFB2AD63508BF96&source=mediabistroxmlus&utm_source=mediabistroxmlus&jobSiteKey=8D36F13E27B23E7493822E4E7E1F84B3","companyDescription","companyWebsite","displayLogo","https://www.mediabistro.com/public/images/desk-100x50.webp","displayThumbnail","displayHeadline","Work at MDA Edge","isManualPosted","costPerClick",0.16,"displayUrl","fullUrl","https://www.mediabistro.com/jobs/2806446367-senior-patient-account-specialist","strippedDescription","Medical Collection SpecialistProvides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities.","parsedLocation",{"_452":485,"_486":199,"_487":199,"_454":455,"_456":457,"_458":459,"_460":461},"Irving, TX, United States","street1","street2","displayPublishedAt","15 days ago","shortTitle","shortLocation","level","searchCompanyPath","/jobs?keyword=MDA+Edge","searchLocationPath","/jobs?location=Irving%2C+TX%2C+United+States","searchTitlePath","/jobs?keyword=Senior+Patient+Account+Specialist","featuredCompany",{"_431":501,"_15":502,"_503":434,"_76":504,"_505":506,"_248":507,"_448":508,"_509":-5,"_510":-5,"_511":-5,"_512":513,"_514":515,"_516":517,"_470":504,"_478":518,"_472":519},8752,"Newsday Media Group","agency","https://production-rails-default.s3.us-east-2.amazonaws.com/public/legacy-logos/351727.GIF","slug","newsday-media-group","

Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[524,538,550,566,579],{"_435":434,"_439":525,"_470":471,"_462":463,"_248":526,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":534,"_473":474,"_436":120,"_488":489,"_478":535,"_490":442,"_491":536,"_493":494,"_495":537,"_497":498},["D",1772856000000],"Job Title

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients.

","Job Title

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist ...",[529],{"_458":459,"_454":530,"_452":531,"_456":532,"_460":533},"Lake Charles","Lake Charles, LA, United States, 70601","LA","70601",["B","2806470159"],"/jobs/2806470159-senior-patient-account-specialist","Lake Charles, LA, United States","/jobs?location=Lake+Charles%2C+LA%2C+United+States",{"_435":434,"_439":539,"_470":471,"_462":463,"_248":540,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":541,"_431":546,"_473":474,"_436":120,"_488":489,"_478":547,"_490":442,"_491":548,"_493":494,"_495":549,"_497":498},["D",1772856000000],"Job Title

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, healthcare providers, and insurance companies.

",[542],{"_458":459,"_454":543,"_452":544,"_456":457,"_460":545},"Houston","Houston, TX, United States, 77001","77001",["B","2806470327"],"/jobs/2806470327-senior-patient-account-specialist","Houston, TX, United States","/jobs?location=Houston%2C+TX%2C+United+States",{"_435":434,"_439":551,"_470":471,"_462":552,"_248":553,"_446":554,"_433":434,"_113":555,"_437":199,"_438":199,"_472":471,"_448":199,"_449":556,"_431":560,"_473":561,"_436":120,"_488":562,"_478":563,"_490":555,"_491":548,"_493":564,"_495":549,"_497":565},["D",1773435600000],"CHRISTUS Health","Description\nSummary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.

Responsibilities

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives.

Documents and updates patient account information in TLRA’s collection software system timely and accurate to include appropriate account status.

Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.

Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.

Performs research and analysis of account issues and strives to resolve problems timely and accurately.Ensure daily productivity standards are met.

Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.

Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential.

General hospital A/R accounts knowledge is required.

Performs other special projects as required when assigned.

Collections – Insurance

Maintains active knowledge of all collection requirements by payors.

Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner.

Ensures quality standards are met and proper documentation regarding patient accounting records.

Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing.

Collections – Self Pay

Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community.

Responsible for assisting patients in identifying eligible means of financial assistance or if non apply working with the patient to make acceptable payment arrangements.

Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions.

Physician Billing/Collections

Ensure proper reimbursement for all services and to ensure all appeals are filed timely.

Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices.

Identify under and overpayments and take appropriate actions to resolve accounts.

Validate commercial insurance claims to ensure the claims are paid according to the contract.

Direct knowledge using Meditech and CollectLogix software.

Monitor and communicate errors generated by other groups and evaluate for trends.

Education/Skills\nJob Requirements: High School diploma or equivalent years of experience required.

Experience

3-5 years of experience preferred.

experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.

College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.

Licenses, Registrations, or Certifications

None required.

Work Schedule\n8AM - 5PM Monday-Friday

Work Type\nFull Time

#J-18808-Ljbffr\n","Description\nSummary: Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialis...","Patient Account Specialist Senior - TLRA Bad Debt",[557],{"_458":459,"_454":543,"_452":558,"_456":457,"_460":559},"Houston, TX, United States, 77246","77246",["B","2872917113"],"Work at CHRISTUS Health","9 days ago","/jobs/2872917113-patient-account-specialist-senior-tlra-bad-debt","/jobs?keyword=CHRISTUS+Health","/jobs?keyword=Patient+Account+Specialist+Senior+-+TLRA+Bad+Debt",{"_435":434,"_439":567,"_470":471,"_462":552,"_248":568,"_446":569,"_433":434,"_113":570,"_437":199,"_438":199,"_472":471,"_448":199,"_449":571,"_431":575,"_473":561,"_436":120,"_488":576,"_478":577,"_490":570,"_491":536,"_493":564,"_495":537,"_497":578},["D",1773568800000],"Summary

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.\nResponsibilities

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.\nProvides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives.\nDocuments and updates patient account information in TLRA’s collection software system timely and accurate to include appropriate account status.\nHandles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.\nUses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.\nPerforms research and analysis of account issues and strives to resolve problems timely and accurately.\nEnsure daily productivity standards are met.\nPromotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.\nMust have solid knowledge and utilization of desktop applications to include Word and Excel are essential.\nGeneral hospital A/R accounts knowledge is required.\nPerforms other special projects as required when assigned.\nCollections – Insurance

Maintains active knowledge of all collection requirements by payors.\nCollects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner.\nEnsures quality standards are met and proper documentation regarding patient accounting records.\nContact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing.\nCollections – Self Pay

Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community.\nResponsible for assisting patients in identifying eligible means of financial assistance or if none apply working with the patient to make acceptable payment arrangements.\nMust be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions.\nPhysician Billing/Collections

Ensure proper reimbursement for all services and to ensure all appeals are filed timely.\nReview accounts and determine appropriate follow-up activities utilizing Six Sigma Practices.\nIdentify under and overpayments and take appropriate actions to resolve accounts.\nValidate commercial insurance claims to ensure the claims are paid according to the contract.\nDirect knowledge using Meditech and CollectLogix software.\nMonitor and communicate errors generated by other groups and evaluate for trends.\nJob Requirements

Education/Skills\nHigh School diploma or equivalent years of experience required.\nExperience\n3-5 years of experience preferred.\nexperience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.\nCollege education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.\nLicenses, Registrations, or Certifications\nNone required.\nWork Type

Full Time\nEEO is the law - click below for more information:\nEEOC information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf\nWe endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (844) 257-6925.

#J-18808-Ljbffr\n","Summary

Provides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to...","Patient Account Specialist Senior - TLRA Insurance",[572],{"_458":459,"_454":530,"_452":573,"_456":532,"_460":574},"Lake Charles, LA, United States, 70612","70612",["B","2890460725"],"7 days ago","/jobs/2890460725-patient-account-specialist-senior-tlra-insurance","/jobs?keyword=Patient+Account+Specialist+Senior+-+TLRA+Insurance",{"_435":434,"_439":580,"_470":471,"_462":552,"_248":581,"_446":582,"_433":434,"_113":583,"_437":199,"_438":199,"_472":471,"_448":199,"_449":584,"_431":586,"_473":561,"_436":129,"_488":587,"_478":588,"_490":583,"_491":536,"_493":564,"_495":537,"_497":589},["D",1773662400000],"Summary\nProvides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successfully resolve accounts placed with TLRA for collection. This involves performing collection activities related to follow-up and account resolution and includes communication with patients, clients, reimbursement vendors, and other external entities while adhering to all client, state, and federal guidelines. Patient and client satisfaction is essential. Associates in the collection units are expected to have knowledge of the overall collection work processes for both active AR and BD inventory.

Responsibilities

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA’s business objectives.

Documents and updates patient account information in TLRA’s collection software system timely and accurate to include appropriate account status.

Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and requests.

Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards.

Performs research and analysis of account issues and strives to resolve problems timely and accurately.

Ensure daily productivity standards are met.

Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families.

Must have solid knowledge and utilization of desktop applications to include Word and Excel are essential.

General hospital A/R accounts knowledge is required.

Performs other special projects as required when assigned.

Collections – Insurance

Maintains active knowledge of all collection requirements by payors.

Collects balance owing from third-party payers in accordance with State and Federal laws governing collections practices. Ensures that collection efforts are thorough with the overall objective being to collect outstanding balances in an ethical manner.

Ensures quality standards are met and proper documentation regarding patient accounting records.

Contact other departments to obtain necessary information for appeals, pending information, and any other issues that impact and/or delay claim processing.

Collections – Self Pay

Ensures that self-pay accounts are handled in a customer service-oriented manner that accomplishes the goal of collecting monies due to clients, while at the same time preserving the positive image of TLRA that exists in the community.

Responsible for assisting patients in identifying eligible means of financial assistance or if none apply working with the patient to make acceptable payment arrangements.

Must be an effective team member with good communication skills. Must participate in team meetings, communicate work-related ideas and concerns proactively, and assist in finding appropriate resolutions.

Physician Billing/Collections

Ensure proper reimbursement for all services and to ensure all appeals are filed timely.

Review accounts and determine appropriate follow-up activities utilizing Six Sigma Practices.

Identify under and overpayments and take appropriate actions to resolve accounts.

Validate commercial insurance claims to ensure the claims are paid according to the contract.

Direct knowledge using Meditech and CollectLogix software.

Monitor and communicate errors generated by other groups and evaluate for trends.

Job Requirements\nEducation/Skills

High School diploma or equivalent years of experience required.

Experience

3-5 years of experience preferred.

Experience in a Customer Service call center environment with a focus on healthcare billing/collections or collection agency environment required.

College education, previous Insurance Company claims experience and/or health care billing trade school education may be considered in lieu of formal hospital experience.

Licenses, Registrations, or Certifications

None required.

Work Schedule\nMULTIPLE SHIFTS AVAILABLE

Work Type\nFull Time

#J-18808-Ljbffr\n","Summary\nProvides medical collection services for TLRA collection units. Utilizes a strong background as a medical collection specialist to successf...","Patient Account Specialist Senior-TLRA Insurance",[585],{"_458":459,"_454":530,"_452":573,"_456":532,"_460":574},["B","2903983675"],"6 days ago","/jobs/2903983675-patient-account-specialist-senior-tlra-insurance","/jobs?keyword=Patient+Account+Specialist+Senior-TLRA+Insurance","actionData","errors"]