Salesforce Technical Architect
Tata Consultancy Services, Orlando, FL, United States
Must Have Technical/Functional Skills
The Salesforce Field Service Lightning (SFS/FSL) Architect should be able to build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of FSL product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.
Roles & Responsibilities
Lead all technical aspects of SFS/FSL implementations and / or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lighting development Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to the offshore senior and junior developers Provide the necessary guidance to estimate user stories Clarify any ambiguity with the user story requirements and baseline the estimation Deliver Field Service Lightning application architecture and guide development, integration, distributed data management, and application testing teams. Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. Design and delivery of Salesforce FSL engagements for customers as part of DFSM Practice team Understand challenges faced by the customers Field Service teams and provide solution using Salesforce & FSL product features and capabilities, and Industry best practices. Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements Participate in the full software development life cycle from technical design to development, testing and deployment Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. Develop, test, and document custom development, integrations, and data migration elements of FSL implementation. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. Provide thought & technology leadership on Field Service Management to customer & Practice
Generic Managerial Skills, If any
Able to guide & help the team for successful delivery of FSL engagements Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams
Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: M edical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
The Salesforce Field Service Lightning (SFS/FSL) Architect should be able to build solutions on Salesforce that fully leverage standard out-of-the-box functionality as well as custom solutions where appropriate with the goal of keeping the platform as standard and scalable as possible. He/she should be able to advise solutions to the challenges encountered by Field service teams, making best use of FSL product features and capabilities, and Industry best practices. He/she should have excellent understanding of Salesforce platform configuration and development. He/she should also possess strong communication and influence skills to discuss, interact and collaborate with both technical team members and business stakeholders.
Roles & Responsibilities
Lead all technical aspects of SFS/FSL implementations and / or customizations including systems integrations, 3rd party applications, AppExchange products, and custom Lighting development Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement) to the offshore senior and junior developers Provide the necessary guidance to estimate user stories Clarify any ambiguity with the user story requirements and baseline the estimation Deliver Field Service Lightning application architecture and guide development, integration, distributed data management, and application testing teams. Collaborate with other technical and non-technical team members, clients, and vendors to define, build, and deliver solutions. Design and delivery of Salesforce FSL engagements for customers as part of DFSM Practice team Understand challenges faced by the customers Field Service teams and provide solution using Salesforce & FSL product features and capabilities, and Industry best practices. Working with customers to analyze and resolve Salesforce and FSL product related issues/requirements Participate in the full software development life cycle from technical design to development, testing and deployment Design and develop solutions that best leverage the Salesforce FSL features to support critical business functions and meet project objectives, business requirements and customer goals Participate in technical design discussions, develop technical solution documentation that is aligned with business objectives. Develop, test, and document custom development, integrations, and data migration elements of FSL implementation. Analyze application and system problems and incidents; develop recommendations and solutions for those problems, implement those solutions, and provide communications on the associated actions, business impacts, and results. Provide thought & technology leadership on Field Service Management to customer & Practice
Generic Managerial Skills, If any
Able to guide & help the team for successful delivery of FSL engagements Experience working in a Global delivery environment, preferably in client facing roles and representing remotely located teams
Salary Range-$100,000-$140,000 a year
#LI-KR3
TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: M edical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.