Medical Insurance Collections Specialist (IN OFFICE)
Aveanna Healthcare, Charlotte, NC, United States
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
As a Collections Specialist here at Aveanna, you would be responsible for following up with invoices that have been sent to payers but have not yet been paid. You would also be responsible for researching denials and converting them.
We are looking or someone who can confidently reach out to commercial insurance companies, navigate portals, and provide organized, thorough, and ethical work. This role is extremely important to the company, as it ensures we receive the funds needed to stay operating and providing care to our patients!
**Must have Medical Collections Experience to be Considered**
Why Join Us?
Equipment Provided
Fun, Inclusive Work Environment
Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
2 Bonus Days Off (Fun Day and Inclusion Day)
6 Paid Holidays
Supportive Team with Role-Based Training to Aid in Your Success
Internal Opportunities for Growth
Interactive Clubs and Engagement Opportunities
Competitive hourly pay starting at $19.00 per hour + weekly stipend
The Right Fit Is:
Able to process a minimum of 5 claims per hour
Able to manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion
Comfortable with assisting with billing efforts by eliminating denials and keeping payer rules up to date
Able to meet daily, monthly and quarterly Collections goals that have been set by management
Onsite Operational Support:
In addition to primary job duties, this role supports branch operations and compliance by:
Maintaining an organized office environment
Monitoring enteral formula storage temperatures per safety standards
Conducting routine safety checks (including fire extinguisher inspections)
Managing inventory of supplies and equipment
Maintaining clean and dirty equipment areas per health protocols
Assisting customers, vendors, and surveyors during visits
Position Qualifications:
Minimum of 2 years experience in a call center environment
Minimum of 1 years experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
High-school diploma or GED
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As a Collections Specialist here at Aveanna, you would be responsible for following up with invoices that have been sent to payers but have not yet been paid. You would also be responsible for researching denials and converting them.
We are looking or someone who can confidently reach out to commercial insurance companies, navigate portals, and provide organized, thorough, and ethical work. This role is extremely important to the company, as it ensures we receive the funds needed to stay operating and providing care to our patients!
**Must have Medical Collections Experience to be Considered**
Why Join Us?
Equipment Provided
Fun, Inclusive Work Environment
Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
2 Bonus Days Off (Fun Day and Inclusion Day)
6 Paid Holidays
Supportive Team with Role-Based Training to Aid in Your Success
Internal Opportunities for Growth
Interactive Clubs and Engagement Opportunities
Competitive hourly pay starting at $19.00 per hour + weekly stipend
The Right Fit Is:
Able to process a minimum of 5 claims per hour
Able to manage a portfolio of payers, ensuring collections, aging and denials are being processed in a timely fashion
Comfortable with assisting with billing efforts by eliminating denials and keeping payer rules up to date
Able to meet daily, monthly and quarterly Collections goals that have been set by management
Onsite Operational Support:
In addition to primary job duties, this role supports branch operations and compliance by:
Maintaining an organized office environment
Monitoring enteral formula storage temperatures per safety standards
Conducting routine safety checks (including fire extinguisher inspections)
Managing inventory of supplies and equipment
Maintaining clean and dirty equipment areas per health protocols
Assisting customers, vendors, and surveyors during visits
Position Qualifications:
Minimum of 2 years experience in a call center environment
Minimum of 1 years experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
High-school diploma or GED
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.