Lead Loss Prevention
Fanatics, Sunnyvale, TX, United States
Reports To:
Security Operations Supervisor Department:
Security Operations Location:
[Sunnyvale Campus] FLSA Status:
[Non-Exempt] Schedule:
Flexible; includes evenings, weekends, and holidays as needed
Position Summary
The Lead Security Operations Officer is responsible for overseeing daily security functions, guiding security personnel, and ensuring the safety of employees, visitors, and company assets. This position plays a critical role in access control, patrol operations, incident response, loss prevention, and emergency preparedness. The Lead Officer also serves as a point of contact for security-related inquiries and supports the Security Operations Supervisor with operational and administrative tasks.
Key Responsibilities
Security Operations and Access Control
Monitor and control facility access by verifying identification, credentials, and visitor logs.
Conduct security screenings, bag checks, and enforce restricted area protocols.
Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
Troubleshoot and report issues with security systems, coordinate with vendors for resolution.
Emergency Response and Preparedness
Respond to alarms, incidents, and emergencies in accordance with established protocols.
Support evacuations, crowd control, and emergency medical response efforts.
Assist in executing emergency preparedness drills.
Maintain readiness and stay current on emergency procedures and threat awareness.
Loss Prevention and Investigations
Conduct routine audits, cycle counts, and inventory inspections to detect discrepancies.
Support internal investigations and incident documentation.
Apply loss prevention strategies and ensure compliance with asset protection protocols.
Training and Leadership
Train security officers on patrol procedures, access control, emergency response, and loss prevention.
Provide guidance, mentorship, and performance feedback to officers.
Ensure officers adhere to company policies and maintain professional conduct.
Reporting and Documentation
Prepare accurate and timely reports on incidents, policy violations, and safety concerns.
Maintain detailed logs and documentation for audits and investigations.
Communicate effectively with internal leadership, law enforcement, and emergency responders.
Stakeholder Engagement and Customer Service
Serve as a point of contact for employees, contractors, and visitors regarding security matters.
Provide professional assistance and enforce protocols with a customer service–oriented approach.
Maintain a visible and approachable presence while ensuring compliance.
Qualifications
Education and Experience
High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
Minimum of 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.
Skills and Competencies
Strong observational skills and attention to detail.
Clear verbal and written communication.
Professional judgment under pressure and effective conflict resolution.
Proficient in basic computer applications and security software.
Bilingual is a plus.
Certifications and Training
Active Texas DPS Level II non-commissioned security officer license required.
Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.
Working Conditions and Physical Requirements
Ability to work in a fast-paced, dynamic environment with flexible scheduling.
Extended periods of standing, walking, and exposure to varying weather conditions.
Sufficient mobility to navigate unpaved or poorly lit areas.
Must be able to lift and carry up to 30 lbs. and respond physically to incidents, with or without reasonable accommodation.
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics’ trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards
Job Info
Posting Date 03/03/2026, 03:29 PM
Locations 100 Planters Rd, Sunnyvale, TX, 75182, US (On-site)
#J-18808-Ljbffr
Security Operations Supervisor Department:
Security Operations Location:
[Sunnyvale Campus] FLSA Status:
[Non-Exempt] Schedule:
Flexible; includes evenings, weekends, and holidays as needed
Position Summary
The Lead Security Operations Officer is responsible for overseeing daily security functions, guiding security personnel, and ensuring the safety of employees, visitors, and company assets. This position plays a critical role in access control, patrol operations, incident response, loss prevention, and emergency preparedness. The Lead Officer also serves as a point of contact for security-related inquiries and supports the Security Operations Supervisor with operational and administrative tasks.
Key Responsibilities
Security Operations and Access Control
Monitor and control facility access by verifying identification, credentials, and visitor logs.
Conduct security screenings, bag checks, and enforce restricted area protocols.
Operate and monitor CCTV and electronic access control systems to detect unauthorized activity.
Troubleshoot and report issues with security systems, coordinate with vendors for resolution.
Emergency Response and Preparedness
Respond to alarms, incidents, and emergencies in accordance with established protocols.
Support evacuations, crowd control, and emergency medical response efforts.
Assist in executing emergency preparedness drills.
Maintain readiness and stay current on emergency procedures and threat awareness.
Loss Prevention and Investigations
Conduct routine audits, cycle counts, and inventory inspections to detect discrepancies.
Support internal investigations and incident documentation.
Apply loss prevention strategies and ensure compliance with asset protection protocols.
Training and Leadership
Train security officers on patrol procedures, access control, emergency response, and loss prevention.
Provide guidance, mentorship, and performance feedback to officers.
Ensure officers adhere to company policies and maintain professional conduct.
Reporting and Documentation
Prepare accurate and timely reports on incidents, policy violations, and safety concerns.
Maintain detailed logs and documentation for audits and investigations.
Communicate effectively with internal leadership, law enforcement, and emergency responders.
Stakeholder Engagement and Customer Service
Serve as a point of contact for employees, contractors, and visitors regarding security matters.
Provide professional assistance and enforce protocols with a customer service–oriented approach.
Maintain a visible and approachable presence while ensuring compliance.
Qualifications
Education and Experience
High School Diploma or GED required; Associate’s degree or higher in Criminal Justice, Security, or related field preferred.
Minimum of 2–3 years of experience in security, loss prevention, law enforcement, military, or related field.
Skills and Competencies
Strong observational skills and attention to detail.
Clear verbal and written communication.
Professional judgment under pressure and effective conflict resolution.
Proficient in basic computer applications and security software.
Bilingual is a plus.
Certifications and Training
Active Texas DPS Level II non-commissioned security officer license required.
Basic Life Support (BLS) CPR and Stop the Bleed certifications required.
Tactical Emergency Casualty Care (TECC) or Emergency Medical Responder (EMR) training preferred.
Working Conditions and Physical Requirements
Ability to work in a fast-paced, dynamic environment with flexible scheduling.
Extended periods of standing, walking, and exposure to varying weather conditions.
Sufficient mobility to navigate unpaved or poorly lit areas.
Must be able to lift and carry up to 30 lbs. and respond physically to incidents, with or without reasonable accommodation.
About Us Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.
About the Team Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics’ trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards
Job Info
Posting Date 03/03/2026, 03:29 PM
Locations 100 Planters Rd, Sunnyvale, TX, 75182, US (On-site)
#J-18808-Ljbffr