
Customer Experience Manager - Omnichannel Lead
The Michael's Companies, Chattanooga, TN, United States
A leading retail organization in Chattanooga is seeking a Customer Experience Manager to enhance the shopping experience. You will be responsible for managing front-end operations and leading omnichannel processes while ensuring compliance with policies. This role involves training and coaching team members, maintaining high customer service standards, and overseeing store recovery efforts. The ideal candidate will have a strong retail management background and exceptional leadership skills.
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