GLO - Product Owner (IT Business Analyst V)
The Texas Comptroller of Public Accounts (CPA), Austin, TX, United States
Job Description
The Texas General Land Office is seeking a Product Owner (IT Business Analyst V) within the Information Technology Services Department of the agency.
Product Owner performs highly advanced (senior-level) product ownership and digital service management work for the Information Technology Services (ITS) department. Serving as a Product Owner, this position leads the definition, prioritization, and delivery of IT products and services that align with agency strategy, enterprise direction, and user needs.
Work involves planning, coordinating, and executing product strategies that drive business value and enhance digital experiences across the agency. Responsibilities include translating strategic and organizational objectives into actionable product direction; defining and prioritizing product requirements; managing and governing backlogs; and ensuring sustained alignment between executive stakeholders, customers, and technical teams to deliver high-quality, user-centered solutions.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position provides strategic leadership in guiding product direction, influencing organizational outcomes, and advancing ITS and agency-wide objectives, rather than formal supervisory authority.
About the Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency's information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About the Role
The Product Owner plays a key role in how ITS delivers digital solutions that empower the agency to operate efficiently. shaping the direction and success of the GLO's technology products and digital services. This position leads the definition, prioritization, and delivery of product features that support business goals and enhance user experience. The Product Owner partners with the product manager, scrum masters/delivery leads, developers, ITS leadership, and business stakeholders to translate vision into tangible outcomes and ensure alignment between strategic priorities, customer needs, and technical feasibility.
This position contributes to the agency's modernization efforts by promoting Agile methodologies, data-driven decision-making, and iterative delivery practices. The Product Owner is instrumental in ensuring that the agency's technology investments deliver
measurable value, promote customer-centric design, and reflect the agency's mission, and enhance the visibility and value of ITS across the organization.
Operating as a trusted advisor, this individual brings a blend of strategic thinking, analytical insight, and delivery execution. The Product Owner contributes directly to the agency's success by ensuring that ITS technology investments advance organizational priorities, strengthen user engagement, and enhance the agency's overall effectiveness.
Our Mission:
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions to the GLO Will be:
Enterprise Product Vision & Strategy
Defines, communicates, and governs the product vision, strategy, and roadmap to ensure alignment with agency priorities, enterprise architecture, and customer needs. Ensures products and services advance strategic outcomes and deliver measurable value at an agency-wide level.
Executive Stakeholder Leadership & Alignment
Serves as the primary point of accountability between executive stakeholders, business leadership, end users, and technical teams. Leads strategic discussions, facilitates alignment across competing priorities, and ensures shared understanding of objectives, risks, and outcomes.
Advisory Leadership, Coaching & Continuous Improvement
Provides advanced informal leadership by advancing continuous improvement through effective communication, transparency, and documentation. Serves in an advisory capacity by delivering strategic guidance and coaching to Product Owners and Business Analyst staff, strengthening product ownership, business analysis practices, and delivery consistency across the department. Defines and monitors product performance indicators, adoption trends, and user feedback; prepares and presents data-driven product insights, recommendations, and strategic guidance to executive leadership and stakeholders to guide prioritization, recommend enhancements, promote alignment and accountability, and ensure sustained value delivery.
Enterprise Architecture, Risk & Compliance Alignment
Partners with IT architecture, security, and compliance stakeholders to ensure product solutions align with enterprise standards, integration principles, and regulatory requirements. Supports feasibility assessments, risk analysis, and long-term sustainability planning.
Strategic Backlog Governance & Prioritization
Translates strategic objectives into actionable product direction and prioritized backlog items. Establishes and maintains governance over product backlogs to ensure sequencing, investment, and delivery decisions align with enterprise priorities and value realization.
Delivery Alignment & Outcome Assurance
Provides strategic oversight to ensure delivery activities align with defined product direction and business outcomes. Collaborates with IT teams to resolve barriers, clarify priorities, and ensure delivered solutions meet quality, usability, and performance expectations.
The Texas General Land Office is seeking a Product Owner (IT Business Analyst V) within the Information Technology Services Department of the agency.
Product Owner performs highly advanced (senior-level) product ownership and digital service management work for the Information Technology Services (ITS) department. Serving as a Product Owner, this position leads the definition, prioritization, and delivery of IT products and services that align with agency strategy, enterprise direction, and user needs.
Work involves planning, coordinating, and executing product strategies that drive business value and enhance digital experiences across the agency. Responsibilities include translating strategic and organizational objectives into actionable product direction; defining and prioritizing product requirements; managing and governing backlogs; and ensuring sustained alignment between executive stakeholders, customers, and technical teams to deliver high-quality, user-centered solutions.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position provides strategic leadership in guiding product direction, influencing organizational outcomes, and advancing ITS and agency-wide objectives, rather than formal supervisory authority.
Qualifications:
Minimum Qualifications:
Graduation from an accredited four-year college or university with major coursework in business, computer science, information technology, or a related field.
Location Requirements:
This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Preferred Qualifications:
(qualifications from JPR)
• Five (5) years of experience managing digital products or technology solutions in a large enterprise, state agency, or other public-sector environment with diverse stakeholders and regulatory considerations.
• Experience collaborating with cross-functional teams, developing roadmaps, gathering business requirements, and driving product initiatives to completion.
• Relevant product management certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Institute certifications, AIPMM (Association of International Product Marketing & Management), or similar credentials that demonstrate expertise in modern product management frameworks and practices
Knowledge, Skills and Abilities:
(KSAs from JPR)
Knowledge of:
• Agile product management principles, including Scrum framework, backlog refinement, sprint planning, and incremental delivery practices.
• Product lifecycle management concepts, including roadmap development, release planning, and value prioritization techniques.
• Business analysis methodologies used to gather, document, and validate functional and non-functional requirements.
• Enterprise IT governance, risk management, and compliance considerations within a public-sector or highly regulated environment.
• User-centered design principles and approaches for translating customer needs into technical solutions.
Skill in:
• Developing, prioritizing, and maintaining a product backlog aligned with strategic objectives and stakeholder needs.
• Writing clear user stories and acceptance criteria that guide development teams toward measurable outcomes.
• Facilitating stakeholder engagement sessions, backlog refinement meetings, and sprint reviews to drive alignment and shared understanding.
• Analyzing user feedback, product metrics, and operational data to inform prioritization and continuous improvement decisions.
• Communicating product vision, roadmap updates, and delivery progress to technical and non-technical audiences.
Ability to:
• Define and articulate a clear product vision that aligns with organizational goals, customer needs, and technical feasibility.
• Balance competing priorities, stakeholder interests, and resource constraints to maximize product value.
• Make informed, timely decisions regarding scope, trade-offs, and release planning in dynamic delivery environments.
• Foster collaboration, transparency, and accountability across cross-functional teams.
• Promote a culture of innovation, service excellence, and continuous improvement in digital product delivery.
Physical Requirements:
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Compensation and Benefits:
Free Parking Defined Retirement Benefit Plan Optional 401(k) and 457 accounts Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees' premium and 25% for eligible dependents. Optional Benefits such as dental, vision, and life insurance. Minimum of 96+ Hours of Annual Leave a year Annual leave increases with length of service. Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.
Veterans:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Information Technology
How to Apply:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com
or
in the CAPPS Career Section. You may apply for the job directly through the CAPPS Career Section. It is
not necessary
to apply both through Work in Texas and the CAPPS Career Section. Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.
The Texas General Land Office is seeking a Product Owner (IT Business Analyst V) within the Information Technology Services Department of the agency.
Product Owner performs highly advanced (senior-level) product ownership and digital service management work for the Information Technology Services (ITS) department. Serving as a Product Owner, this position leads the definition, prioritization, and delivery of IT products and services that align with agency strategy, enterprise direction, and user needs.
Work involves planning, coordinating, and executing product strategies that drive business value and enhance digital experiences across the agency. Responsibilities include translating strategic and organizational objectives into actionable product direction; defining and prioritizing product requirements; managing and governing backlogs; and ensuring sustained alignment between executive stakeholders, customers, and technical teams to deliver high-quality, user-centered solutions.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position provides strategic leadership in guiding product direction, influencing organizational outcomes, and advancing ITS and agency-wide objectives, rather than formal supervisory authority.
About the Information Technology Services Department
The Information Technology Services (ITS) team advances the mission of the Texas General Land Office through technology. We deliver secure, reliable, and innovative solutions that enable the agency to serve Texans efficiently and transparently. ITS operates with a growth mindset, committed to sustainability, operational excellence, customer service, and safeguarding the agency's information resources. By leveraging modern cloud, automation, and data technologies, ITS drives efficiency, innovation, and resilience across the enterprise.
About the Role
The Product Owner plays a key role in how ITS delivers digital solutions that empower the agency to operate efficiently. shaping the direction and success of the GLO's technology products and digital services. This position leads the definition, prioritization, and delivery of product features that support business goals and enhance user experience. The Product Owner partners with the product manager, scrum masters/delivery leads, developers, ITS leadership, and business stakeholders to translate vision into tangible outcomes and ensure alignment between strategic priorities, customer needs, and technical feasibility.
This position contributes to the agency's modernization efforts by promoting Agile methodologies, data-driven decision-making, and iterative delivery practices. The Product Owner is instrumental in ensuring that the agency's technology investments deliver
measurable value, promote customer-centric design, and reflect the agency's mission, and enhance the visibility and value of ITS across the organization.
Operating as a trusted advisor, this individual brings a blend of strategic thinking, analytical insight, and delivery execution. The Product Owner contributes directly to the agency's success by ensuring that ITS technology investments advance organizational priorities, strengthen user engagement, and enhance the agency's overall effectiveness.
Our Mission:
The Texas General Land Office primarily serves the schoolchildren, veterans, and the environment of Texas. The agency does so by preserving our history, maximizing state revenue through innovative administration, and through the prudent stewardship of state lands and natural resources.
What Your Contributions to the GLO Will be:
Enterprise Product Vision & Strategy
Defines, communicates, and governs the product vision, strategy, and roadmap to ensure alignment with agency priorities, enterprise architecture, and customer needs. Ensures products and services advance strategic outcomes and deliver measurable value at an agency-wide level.
Executive Stakeholder Leadership & Alignment
Serves as the primary point of accountability between executive stakeholders, business leadership, end users, and technical teams. Leads strategic discussions, facilitates alignment across competing priorities, and ensures shared understanding of objectives, risks, and outcomes.
Advisory Leadership, Coaching & Continuous Improvement
Provides advanced informal leadership by advancing continuous improvement through effective communication, transparency, and documentation. Serves in an advisory capacity by delivering strategic guidance and coaching to Product Owners and Business Analyst staff, strengthening product ownership, business analysis practices, and delivery consistency across the department. Defines and monitors product performance indicators, adoption trends, and user feedback; prepares and presents data-driven product insights, recommendations, and strategic guidance to executive leadership and stakeholders to guide prioritization, recommend enhancements, promote alignment and accountability, and ensure sustained value delivery.
Enterprise Architecture, Risk & Compliance Alignment
Partners with IT architecture, security, and compliance stakeholders to ensure product solutions align with enterprise standards, integration principles, and regulatory requirements. Supports feasibility assessments, risk analysis, and long-term sustainability planning.
Strategic Backlog Governance & Prioritization
Translates strategic objectives into actionable product direction and prioritized backlog items. Establishes and maintains governance over product backlogs to ensure sequencing, investment, and delivery decisions align with enterprise priorities and value realization.
Delivery Alignment & Outcome Assurance
Provides strategic oversight to ensure delivery activities align with defined product direction and business outcomes. Collaborates with IT teams to resolve barriers, clarify priorities, and ensure delivered solutions meet quality, usability, and performance expectations.
The Texas General Land Office is seeking a Product Owner (IT Business Analyst V) within the Information Technology Services Department of the agency.
Product Owner performs highly advanced (senior-level) product ownership and digital service management work for the Information Technology Services (ITS) department. Serving as a Product Owner, this position leads the definition, prioritization, and delivery of IT products and services that align with agency strategy, enterprise direction, and user needs.
Work involves planning, coordinating, and executing product strategies that drive business value and enhance digital experiences across the agency. Responsibilities include translating strategic and organizational objectives into actionable product direction; defining and prioritizing product requirements; managing and governing backlogs; and ensuring sustained alignment between executive stakeholders, customers, and technical teams to deliver high-quality, user-centered solutions.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position provides strategic leadership in guiding product direction, influencing organizational outcomes, and advancing ITS and agency-wide objectives, rather than formal supervisory authority.
Qualifications:
Minimum Qualifications:
Graduation from an accredited four-year college or university with major coursework in business, computer science, information technology, or a related field.
Location Requirements:
This position is based in Austin, TX. Candidates must be currently located in the Austin area or willing to relocate at their own expense. Relocation assistance is not provided.
Preferred Qualifications:
(qualifications from JPR)
• Five (5) years of experience managing digital products or technology solutions in a large enterprise, state agency, or other public-sector environment with diverse stakeholders and regulatory considerations.
• Experience collaborating with cross-functional teams, developing roadmaps, gathering business requirements, and driving product initiatives to completion.
• Relevant product management certifications such as Certified Scrum Product Owner (CSPO), Pragmatic Institute certifications, AIPMM (Association of International Product Marketing & Management), or similar credentials that demonstrate expertise in modern product management frameworks and practices
Knowledge, Skills and Abilities:
(KSAs from JPR)
Knowledge of:
• Agile product management principles, including Scrum framework, backlog refinement, sprint planning, and incremental delivery practices.
• Product lifecycle management concepts, including roadmap development, release planning, and value prioritization techniques.
• Business analysis methodologies used to gather, document, and validate functional and non-functional requirements.
• Enterprise IT governance, risk management, and compliance considerations within a public-sector or highly regulated environment.
• User-centered design principles and approaches for translating customer needs into technical solutions.
Skill in:
• Developing, prioritizing, and maintaining a product backlog aligned with strategic objectives and stakeholder needs.
• Writing clear user stories and acceptance criteria that guide development teams toward measurable outcomes.
• Facilitating stakeholder engagement sessions, backlog refinement meetings, and sprint reviews to drive alignment and shared understanding.
• Analyzing user feedback, product metrics, and operational data to inform prioritization and continuous improvement decisions.
• Communicating product vision, roadmap updates, and delivery progress to technical and non-technical audiences.
Ability to:
• Define and articulate a clear product vision that aligns with organizational goals, customer needs, and technical feasibility.
• Balance competing priorities, stakeholder interests, and resource constraints to maximize product value.
• Make informed, timely decisions regarding scope, trade-offs, and release planning in dynamic delivery environments.
• Foster collaboration, transparency, and accountability across cross-functional teams.
• Promote a culture of innovation, service excellence, and continuous improvement in digital product delivery.
Physical Requirements:
This position requires the employee to primarily perform sedentary office work; however, mobility (moving around the worksite) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/ customer contact and communication. It requires the ability to move and position oneself as needed for filing and similar routine office duties. The job also requires normal cognitive abilities requiring the ability to learn, recall, and apply certain practices and policies. It requires the stamina to maintain attention to detail despite interruptions. Ability to read printed materials and computer screens. The individual must be able to move and transport records, documents, boxes, and all related information and materials, weighing up to 20 pounds when required.
Compensation and Benefits:
Free Parking Defined Retirement Benefit Plan Optional 401(k) and 457 accounts Medical Insurance - State pays 100% of the health plan premium for eligible full-time employees and 50% of the premium for their eligible dependents. The State pays 50% of the eligible part-time employees' premium and 25% for eligible dependents. Optional Benefits such as dental, vision, and life insurance. Minimum of 96+ Hours of Annual Leave a year Annual leave increases with length of service. Professional Development Opportunities: The GLO offers numerous courses to help our employees grow using resources through LinkedIn Learning and our EAP provider.
Veterans:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser:
Information Technology
How to Apply:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com
or
in the CAPPS Career Section. You may apply for the job directly through the CAPPS Career Section. It is
not necessary
to apply both through Work in Texas and the CAPPS Career Section. Applications must be fully completed with a detailed job history, including job title, employment dates, employer name, supervisor's name and phone number, and a summary of responsibilities. Incomplete applications may lead to disqualification. Please be aware that resumes will not be accepted in place of a completed application. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.