Subrogation Collections Specialist
Brown & Joseph AR Management | an ARMStrong IS Company, Metairie, LA, United States
ARMStrongInsurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Amalgamated Financial Group, Brown & Joseph, Paragon, and SubroIQ, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. SubroIQ is seeking a Subrogation Collections Specialist as we continue to grow our team! In this position, you will utilize sound judgment and strong negotiation skills to meet recovery goals and satisfy client expectations.
Job Responsibilities
Communicate and negotiate directly with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
Locate the best contact information for responsible parties through manual skip tracing, internet searches, and review of claim documents
Generate leads and conversations through a high volume of inbound/outbound calls
Manage and prioritize a high volume of inventory with consistent follow-up
Exercise independent judgment in determining the best path to recovery
Maintain minimum account work standards, as assigned by management
Job Requirements
1 year of 3rd-partycollections and/or subrogation experience is required
Effective conflict management skills with the ability to de-escalate difficult situations
Goal oriented
Critical thinker
Professional in both verbal and written communication
Proficient with Microsoft Office
Customer service experience is required
Compensation and Benefits
$17-19 (DOE) per hour plus commission
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
#J-18808-Ljbffr
Job Responsibilities
Communicate and negotiate directly with responsible parties, attorneys, and insurance carriers via telephone and email to resolve claims with payment
Locate the best contact information for responsible parties through manual skip tracing, internet searches, and review of claim documents
Generate leads and conversations through a high volume of inbound/outbound calls
Manage and prioritize a high volume of inventory with consistent follow-up
Exercise independent judgment in determining the best path to recovery
Maintain minimum account work standards, as assigned by management
Job Requirements
1 year of 3rd-partycollections and/or subrogation experience is required
Effective conflict management skills with the ability to de-escalate difficult situations
Goal oriented
Critical thinker
Professional in both verbal and written communication
Proficient with Microsoft Office
Customer service experience is required
Compensation and Benefits
$17-19 (DOE) per hour plus commission
Benefits package with health, dental, vision, life, and disability coverage options
401(k) retirement plan option with company matching
Generous paid time off policy - start with 18 days per year
Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
We look forward to you joining our team!
#J-18808-Ljbffr