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Account Manager - Enterprise SaaS

Crawford Thomas Recruiting, Atlanta, GA, United States


Account Manager Enterprise SaaS | Strategic Growth | Travel 30–50%

$80-100k salary | OTE $125k+

Atlanta, GA

A global leader in connected mobility solutions is expanding its enterprise account management team and seeking a high-performing

Account Manager

to drive strategic growth, retention, and expansion across large, complex customers.

This role is built for professionals who excel at long‑term relationship building, navigating multi‑stakeholder environments, and helping executive teams achieve measurable operational and financial outcomes.

You will own a portfolio of strategic enterprise accounts, serve as the primary relationship lead, and drive account growth through consultative engagement and value realization.

What You’ll Do

Own and execute strategic growth plans across a defined portfolio of enterprise customers

Drive expansion through cross‑sell and upsell within large, complex organizations

Build and maintain relationships with C‑level, Operations, Finance, IT, and Procurement leaders

Serve as a trusted advisor by aligning solutions to evolving business objectives

Lead account planning sessions, executive business reviews, and value realization discussions

Identify new revenue opportunities through proactive, multi‑threaded engagement

Navigate procurement, legal, and security processes within enterprise environments

Maintain accurate renewal forecasts, expansion pipeline, and revenue projections using CRM tools

Collaborate cross‑functionally with Sales, Marketing, Customer Success, Product, and Sales Engineering

Travel approximately 30–50% to support in‑person engagement and strategic development

What Success Looks Like

Consistent achievement of renewal and expansion revenue targets

Growth of strategic accounts through executive sponsorship and multi‑level relationships

High customer retention and satisfaction

Strong, qualified expansion pipeline driven by structured account planning

Deeper engagement across departments beyond initial points of contact

The Ideal Background

5+ years of B2B experience in enterprise account management, customer success, or sales

Experience in SaaS, telematics, fleet, logistics, or data‑driven platforms preferred

Proven success managing large, complex accounts with multiple decision‑makers

Demonstrated ability to grow revenue within existing customer portfolios

Experience Leading Account‑based Growth Strategies (named Accounts Preferred)

Strong executive presence with consultative selling skills

Skilled in negotiation, presentation, and stakeholder influence

Highly organized and accountable with CRM‑based forecasting experience

Who You Are A strategic relationship leader focused on long‑term value creation. Business‑minded and outcome‑driven. Comfortable operating independently while collaborating across teams. Resilient, curious, and motivated by continuous improvement.

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