Account Executive
ClarkDietrich, Warren, OH, United States
Job Overview
Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work‑life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL℠ by applying to become an Account Executive at our Warren OH location.
The Account Executive coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area.
Essential Duties and Responsibilities
Works with the sales manager to meet or exceed company metrics.
Total Margin dollars
Total volume by major product category and region
Daily CWT by product group
Average stop weight and average truck weight
Total returns and allowances
Prospecting – Dormant Accounts, New Locations
CRM engagement
Customer Contact for Order Management
Builds and maintains customer relationships
Organizes and manages production cycle – Order entry to shipment
Maintains pricing and product accuracy through order process
Communicates with all facets of the team: Territory Managers, Sales Manager, Operations, Traffic, and Credit
Works with Traffic Department for all logistics of customer shipments including routing, stops, etc.
Main contact for all customer inquiries during order process
Customer Contact for Quote Management
Enters quotes for customers: Price Agreement / Quote
Communicates with Territory Managers and Sales Manager on Quote Management
Tracks and provides follow‑up on quotes and price agreements
Customer Interaction
Create call rotation for customer base
Daily and weekly communication with Territory Manager and Sales Manager
Log key situations and conversations in CRM Program
Other Responsibilities
Daily Shipping Meetings
Attend sales meetings and presentations
Provide account coverage when necessary
Learn ClarkDietrich products and services through provided training and individual research
Provide data and participate in Account Reviews for assigned markets
Maintain and update Customer Contact information
Achieve goals and objectives set forth by Sales Manager
Resolve sales adjustments (credits) coordinate returns / pick‑ups, log necessary incidents utilizing CRM system
Limited travel to assigned territory
Requirements
Strong communication, customer service, and organizational skills
Detail oriented
Able to work in a team environment
Excellent Microsoft Office Skills
Strong interest in continuous improvement
Ability to work with offsite locations to resolve problems
Strong work ethic
Education and Experience
Bachelor's degree preferred
The military equivalent will be recognized in lieu of education and/or experience.
Reasoning Ability
Ability to analyze complex issues.
ClarkDietrich Benefits Include
Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
401(k) with company match
Monthly Incentive
Paid Time Off
Tuition Reimbursement
Professional Certification Reimbursement Program
Community Service Day
#J-18808-Ljbffr
The Account Executive coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area.
Essential Duties and Responsibilities
Works with the sales manager to meet or exceed company metrics.
Total Margin dollars
Total volume by major product category and region
Daily CWT by product group
Average stop weight and average truck weight
Total returns and allowances
Prospecting – Dormant Accounts, New Locations
CRM engagement
Customer Contact for Order Management
Builds and maintains customer relationships
Organizes and manages production cycle – Order entry to shipment
Maintains pricing and product accuracy through order process
Communicates with all facets of the team: Territory Managers, Sales Manager, Operations, Traffic, and Credit
Works with Traffic Department for all logistics of customer shipments including routing, stops, etc.
Main contact for all customer inquiries during order process
Customer Contact for Quote Management
Enters quotes for customers: Price Agreement / Quote
Communicates with Territory Managers and Sales Manager on Quote Management
Tracks and provides follow‑up on quotes and price agreements
Customer Interaction
Create call rotation for customer base
Daily and weekly communication with Territory Manager and Sales Manager
Log key situations and conversations in CRM Program
Other Responsibilities
Daily Shipping Meetings
Attend sales meetings and presentations
Provide account coverage when necessary
Learn ClarkDietrich products and services through provided training and individual research
Provide data and participate in Account Reviews for assigned markets
Maintain and update Customer Contact information
Achieve goals and objectives set forth by Sales Manager
Resolve sales adjustments (credits) coordinate returns / pick‑ups, log necessary incidents utilizing CRM system
Limited travel to assigned territory
Requirements
Strong communication, customer service, and organizational skills
Detail oriented
Able to work in a team environment
Excellent Microsoft Office Skills
Strong interest in continuous improvement
Ability to work with offsite locations to resolve problems
Strong work ethic
Education and Experience
Bachelor's degree preferred
The military equivalent will be recognized in lieu of education and/or experience.
Reasoning Ability
Ability to analyze complex issues.
ClarkDietrich Benefits Include
Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance)
401(k) with company match
Monthly Incentive
Paid Time Off
Tuition Reimbursement
Professional Certification Reimbursement Program
Community Service Day
#J-18808-Ljbffr