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Sales Manager

FareHarbor, Denver, CO, United States


At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow. With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together. Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values

Think Client First

We Are One ‘Ohana

Be Curious and Learn

Own It.

Act With Integrity

Embrace the Challenge

Why FareHarbor? Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana. With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About The Role As a Sales Manager at FareHarbor, you will own the performance, development, and execution of a team of Account Executives. You are accountable for

results , not activity—and for building a culture where expectations are clear, coaching is rigorous, and performance is non‑negotiable.

This is a hands‑on leadership role for someone who knows how to:

Coach sellers to target

Diagnose pipeline problems early

Hold tough performance conversations

Develop future leaders

What You’ll Do Here Team Performance and Results

Lead a team of Account Executives to consistently achieve quarterly Closed Business (CB) and New Business (NB) targets

Ensure ≥70% of reps are at or above 80% of target each quarter

Own team forecasting with accuracy (±10%) and clear risk identification

Drive healthy pipeline coverage and stage integrity

Coaching & Development

Run weekly 1:1s focused on deal strategy, skills development, and performance gaps

Conduct regular deal reviews and pipeline rebuilds for underperforming reps

Develop and execute individualized coaching plans for bottom‑quartile performers

Ensure new hires ramp effectively within their first 90 days

Execution & Operating Cadence

Lead weekly forecast, pipeline, and performance meetings

Enforce consistent sales process, qualification standards, and CRM hygiene

Identify issues early, no end‑of‑quarter surprises

Partner closely with Enablement, Operations, and Leadership to remove friction

Talent & Accountability

Proactively manage performance, including formal improvement plans when required

Make clear, timely recommendations on promotions, role changes, or exits

Build internal bench strength by identifying and developing high‑potential AEs

Model high standards, ownership, and professionalism

What Success Looks Like (first 6‑12 Months)

Your team reliably hits or exceeds quarterly targets

Forecast accuracy improves and remains consistent

Performance issues are identified and addressed early

Top performers feel supported and challenged

Underperformance is resolved quickly and fairly

You are seen as a trusted operator and talent developer

Requirements

3–7+ years in B2B sales, with proven success as a top individual contributor

2+ years managing sales reps to quota

Demonstrated ability to coach reps through complex sales cycles

Strong command of pipeline math, forecasting, and deal strategy

Comfort delivering difficult feedback and holding high standards

Experience managing change, new processes, or performance resets

Preferred Qualifications

SaaS or marketplace experience

Experience leading teams through growth or transformation

Track record of developing reps into top performers or managers

Data‑driven, operational mindset

Who Thrives In This Role

Leaders who love coaching and accountability

Operators who care about outcomes, not optics

Managers who run toward problems instead of avoiding them

People who want to build something great—not just manage what exists

Benefits

Medical, dental + vision coverage

26 vacation days, 10 sick days & 12 paid holidays per year

Global leave benefit

22 weeks paid parental leave

2 weeks paid grandparent leave

Extended care and bereavement leave

Life insurance policy

401k + employer matching

Social hours & events and team‑building

Educational Opportunities

Wellness benefits (Headspace subscription & wellness webinars)

Work‑from‑home assistance

Hybrid friendly

Paid volunteer hours

Salary Range Year 1 Earning Potential: $135,000–$180,000 (Base Salary Range: $60,000–$80,000)

Please note you must be authorized to work in the United States for this position.

At FareHarbor, we believe making experiences better for everyone starts with fostering a workplace where every voice is heard and everyone is empowered to thrive. We’re committed to inclusion, welcoming all qualified job seekers to apply and join our ‘ohana.

FareHarbor is an equal opportunity employer in accordance with all applicable federal, state and local laws. We do not discriminate on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, national origin, disability, age, or veteran status, or any other classification protected by federal, state, or local law. If you need adjustments during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre‑employment screening.

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