Community Outreach Worker
Big Lakes County, Kansas City, KS, United States
Big Lakes County invites applications for the position of FCSS Community Outreach Worker. We are looking for a dedicated and organized individual to join our team and support residents of Big Lakes County and the Town of High Prairie through community programs and services.
In This Role
Assist residents with government forms and applications.
Provide resource and referral information.
Connect individuals with appropriate agencies and community supports.
Promote FCSS programs and events.
Advocate on behalf of residents in their interactions with various government departments.
Immediate Supervisor FCSS Manager
Key Duties & Responsibilities
Coordinate FCSS services and programs across the service area.
Promote positive public relations for Big Lakes County's Family and Community Support Services.
Organize and facilitate meetings, community events, focus groups, and conferences, including:
Volunteer Appreciation Nights
Seniors Week
Family Day
Community Volunteer Income Tax Program
County Barbecue
Christmas Angels Hamper Program
Red Silhouette Program
Implement, monitor, and evaluate both existing and new FCSS initiatives.
Ensure all programs meet provincial FCSS preventative social service criteria.
Provide residents with information on local, municipal, provincial, and federal resources.
Offer referrals and assistance in accessing appropriate services and supports.
Network and collaborate with other agencies to connect residents to services.
Maintain strict confidentiality and privacy in all client interactions.
Complete Registration & Inquiry (R&I) and Emergency Social Services (ESS) training.
Assist in evacuation centres during emergencies as required.
Maintain accurate records and submit monthly reports.
Perform other related duties as assigned.
Education & Experience
Grade 12 diploma (required).
Post‑secondary training or certification in a related field is considered an asset.
FOIPP training is an asset.
Valid Class 5 driver's license.
Current Criminal Record Check (including Vulnerable Sector).
Current 5‑year Driver's Abstract.
Knowledge, Skills & Attributes
Proficiency in Microsoft Word and Excel.
Excellent verbal and written communication skills.
Strong troubleshooting and problem‑solving skills.
Ability to maintain confidentiality.
Self‑motivated and able to work independently with minimal supervision.
Compensation Big Lakes County offers a competitive salary, along with an excellent benefits and pension package.
Hours of Work Faust Office: Monday, Wednesday, Friday 8:15am‑4:00pm
Kinuso Office: Tuesday, Thursday 8:15am‑4:00pm
How to Apply Submit cover letter and resume, including references to Eunice McCauley, Human Resources, Big Lakes County. Box 239, High Prairie, AB T0G 1E0. Ph: 780‑523‑5955. humanresources@biglakescounty.ca.
Deadline for applications: Open till suitable candidate is found. Big Lakes County thanks all applicants for their interest; however, only those selected for an interview will be contacted.
Privacy Statement Personal information provided is collected in accordance with the Access of Information Act and Protection of Privacy Act. It will be used for the purpose of processing the job application. Should you require further information about collection, use, and disclosure of personal information, please contact the Big Lakes County Privacy Coordinator.
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In This Role
Assist residents with government forms and applications.
Provide resource and referral information.
Connect individuals with appropriate agencies and community supports.
Promote FCSS programs and events.
Advocate on behalf of residents in their interactions with various government departments.
Immediate Supervisor FCSS Manager
Key Duties & Responsibilities
Coordinate FCSS services and programs across the service area.
Promote positive public relations for Big Lakes County's Family and Community Support Services.
Organize and facilitate meetings, community events, focus groups, and conferences, including:
Volunteer Appreciation Nights
Seniors Week
Family Day
Community Volunteer Income Tax Program
County Barbecue
Christmas Angels Hamper Program
Red Silhouette Program
Implement, monitor, and evaluate both existing and new FCSS initiatives.
Ensure all programs meet provincial FCSS preventative social service criteria.
Provide residents with information on local, municipal, provincial, and federal resources.
Offer referrals and assistance in accessing appropriate services and supports.
Network and collaborate with other agencies to connect residents to services.
Maintain strict confidentiality and privacy in all client interactions.
Complete Registration & Inquiry (R&I) and Emergency Social Services (ESS) training.
Assist in evacuation centres during emergencies as required.
Maintain accurate records and submit monthly reports.
Perform other related duties as assigned.
Education & Experience
Grade 12 diploma (required).
Post‑secondary training or certification in a related field is considered an asset.
FOIPP training is an asset.
Valid Class 5 driver's license.
Current Criminal Record Check (including Vulnerable Sector).
Current 5‑year Driver's Abstract.
Knowledge, Skills & Attributes
Proficiency in Microsoft Word and Excel.
Excellent verbal and written communication skills.
Strong troubleshooting and problem‑solving skills.
Ability to maintain confidentiality.
Self‑motivated and able to work independently with minimal supervision.
Compensation Big Lakes County offers a competitive salary, along with an excellent benefits and pension package.
Hours of Work Faust Office: Monday, Wednesday, Friday 8:15am‑4:00pm
Kinuso Office: Tuesday, Thursday 8:15am‑4:00pm
How to Apply Submit cover letter and resume, including references to Eunice McCauley, Human Resources, Big Lakes County. Box 239, High Prairie, AB T0G 1E0. Ph: 780‑523‑5955. humanresources@biglakescounty.ca.
Deadline for applications: Open till suitable candidate is found. Big Lakes County thanks all applicants for their interest; however, only those selected for an interview will be contacted.
Privacy Statement Personal information provided is collected in accordance with the Access of Information Act and Protection of Privacy Act. It will be used for the purpose of processing the job application. Should you require further information about collection, use, and disclosure of personal information, please contact the Big Lakes County Privacy Coordinator.
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