
Strategic SaaS Account Manager - Renewals & Growth
PagerDuty, Columbus, OH, United States
A leading technology company is seeking an Account Manager based in Columbus, Ohio. In this role, you will manage a portfolio of existing SaaS customers, ensuring successful adoption and renewal processes. Your experience in customer relationship management and data-driven insights will be key in enhancing product utilization and identifying growth opportunities. You'll collaborate cross-functionally and leverage analytics tools to monitor customer health, driving overall satisfaction and retention. This position operates within a hybrid work model.
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