Collections Specialist
Greenberg Traurig, LLP, Boston, MA, United States
Greenberg Traurig (GT), a global law firm with locations across the world in 16 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Revenue Management Team as a Collections Specialist located in our Boston office (Hybrid) We are seeking a highly skilled professional who thrives in a fast‑paced, deadline‑driven environment. The ideal candidate possesses strong problem‑solving and decision‑making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client‑focused mindset and an initiative‑taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role will be based in our Boston office, on a hybrid basis. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.
Position Summary The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e‑bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.
Key Responsibilities
Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
Responsible for accounting functions including but not limited to accounts receivable and billing
Proactively and efficiently communicates accounts receivable information to office and firm management
Processes client bills using Pre‑bill Viewer and Aderant software
Submits electronic client invoices and accruals via various e‑billing websites
Researches and responds to accounting and billing questions; communicates with clients as needed
Reviews and edits pre‑bills in response to requests from attorneys and legal support specialists
Analyzes client balances and client ledgers (payments and applications)
Application and re‑application of deposits, retainers, unapplied cash
Assists with client refunds
Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
Develops and prepares collection and A/R related reports; account reconciliations
Enters and maintains collection notes into our Dashboard/Aderant Collection system
Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned.
Qualifications Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
Ability to prioritize workload and adapt to a fast‑paced, high‑pressure environment to meet strict deadlines to achieve business goals and objectives
Highly motivated, self‑starter who can work well under minimal supervision, as well as take a proactive approach in being team‑oriented
High attention to detail, outstanding organizational skills, and the ability to manage time effectively
Analytical with strong problem‑solving skills, takes initiative and uses good judgment, excellent follow‑up skills
Proactive in identifying accounting issues and providing solutions
Education & Prior Experience
Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare)
Exceptional computer skills with the ability to learn new software applications quickly
Technology
Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
Proficiency with Windows‑based software, strong Excel preferred
The Expected Pay Range For This Position Is $37.59 to $42.04 per hour
Actual pay will be adjusted based on experience, location, and other job‑related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit‑based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non‑discrimination on any protected basis.
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Join our Revenue Management Team as a Collections Specialist located in our Boston office (Hybrid) We are seeking a highly skilled professional who thrives in a fast‑paced, deadline‑driven environment. The ideal candidate possesses strong problem‑solving and decision‑making abilities, ensuring efficiency and accuracy in every task. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. With a client‑focused mindset and an initiative‑taking approach, you will play a critical role in driving success, anticipating needs, and providing strategic solutions. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role will be based in our Boston office, on a hybrid basis. This position reports to the Collections Manager. The candidate must be flexible to work overtime as needed.
Position Summary The Collections Specialist is responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, clients and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, e‑bill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.
Key Responsibilities
Responsible for daily function of collection efforts, including inventory review, regular consultation with attorneys to review issues related to A/R and determine best strategy for collection
Responsible for accounting functions including but not limited to accounts receivable and billing
Proactively and efficiently communicates accounts receivable information to office and firm management
Processes client bills using Pre‑bill Viewer and Aderant software
Submits electronic client invoices and accruals via various e‑billing websites
Researches and responds to accounting and billing questions; communicates with clients as needed
Reviews and edits pre‑bills in response to requests from attorneys and legal support specialists
Analyzes client balances and client ledgers (payments and applications)
Application and re‑application of deposits, retainers, unapplied cash
Assists with client refunds
Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
Develops and prepares collection and A/R related reports; account reconciliations
Enters and maintains collection notes into our Dashboard/Aderant Collection system
Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned.
Qualifications Skills & Competencies
Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
Ability to prioritize workload and adapt to a fast‑paced, high‑pressure environment to meet strict deadlines to achieve business goals and objectives
Highly motivated, self‑starter who can work well under minimal supervision, as well as take a proactive approach in being team‑oriented
High attention to detail, outstanding organizational skills, and the ability to manage time effectively
Analytical with strong problem‑solving skills, takes initiative and uses good judgment, excellent follow‑up skills
Proactive in identifying accounting issues and providing solutions
Education & Prior Experience
Bachelor’s Degree or equivalent experience in Accounting, Finance, or related field preferred
Minimum three years of Collections experience, preferably in the professional services industry (legal, accounting, insurance, healthcare)
Exceptional computer skills with the ability to learn new software applications quickly
Technology
Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience a plus
Proficiency with Windows‑based software, strong Excel preferred
The Expected Pay Range For This Position Is $37.59 to $42.04 per hour
Actual pay will be adjusted based on experience, location, and other job‑related factors permitted by law. Full time employees may be eligible for a discretionary bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, 401K, vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary critical illness and cancer insurance and pet insurance. Commuter and Transit programs may also be available in certain markets.
GT is an EEO employer with an inclusive workplace committed to merit‑based consideration and review without regard to an individual’s race, sex, or other protected characteristics and to the principles of non‑discrimination on any protected basis.
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