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Assistant Director of Facilities

Insight Global, Durham, NC, United States


Insight Global is looking for an Assistant Director of Facility Services to support the Director by managing daily facility operations across all campuses. This role helps ensure buildings and grounds are safe, clean, functional, and well maintained. The Assistant Director supervises staff and vendors, oversees maintenance and custodial services, manages work orders, and assists with projects and improvements that support the college’s mission.

Key Responsibilities

Oversee day‑to‑day facility operations including maintenance, custodial services, landscaping, mail services, shipping & receiving, and surplus materials

Supervise facility staff and coordinate schedules, assignments, and coverage

Manage preventive maintenance, repairs, and minor renovation projects

Oversee outside contractors for maintenance, housekeeping, and landscaping services

Troubleshoot facility issues related to HVAC, electrical, plumbing, and general building maintenance

Monitor and manage work orders using the Brightly system

Ensure compliance with safety standards, OSHA requirements, and college policies

Assist with purchasing supplies, managing inventory, and maintaining service vehicles

Support staff performance evaluations, training, and professional development

Collaborate with campus partners and Building Coordinators to ensure service needs are met

Adjust schedules as needed to meet operational demands, including occasional evenings or weekends

Must haves:

Bachelor’s degree in engineering, facilities management, business administration, architecture, or a related field

3+ years of supervisory or management experience

4+ years of hands‑on experience maintaining or troubleshooting facilities in higher education, government, or similar environments (HVAC, electrical, plumbing, building systems, and grounds equipment)

Strong leadership, communication, and organizational skills

Ability to manage multiple priorities and meet deadlines

Experience working with contractors, vendors, and facility management systems

Proficient in Microsoft Office and facility or work‑order software

Strong problem‑solving skills and attention to detail

Ability to read or interpret construction and engineering drawings

High level of professionalism, integrity, and confidentiality

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