Planet Fitness PT Customer Service Representative
National Fitness Partners, Indianapolis, IN, United States
Position Overview
Part‑Time: Starting at $12 per hour.
Hours:
1pm–9pm (Tuesday – Wednesday: 4pm–9pm; Thursday: 2pm–10pm; Friday: 1pm–9pm)
Hourly increases:
at 180 days, 1 year, and every 6 months thereafter based on anniversary date.
At National Fitness Partners, we don’t just work in fitness — we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.
Our Values
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth Opportunities: over 90% of our management team started as an entry‑level team member.
Competitive pay with hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
Employee Assistance Program.
Free employee Black Card Membership.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to active and new members.
Provide a clean, sanitized, and safe club environment.
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Hours:
1pm–9pm (Tuesday – Wednesday: 4pm–9pm; Thursday: 2pm–10pm; Friday: 1pm–9pm)
Hourly increases:
at 180 days, 1 year, and every 6 months thereafter based on anniversary date.
At National Fitness Partners, we don’t just work in fitness — we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement‑Free fitness experience.
Our Values
We Are Accountable – Self‑starters who pursue excellence.
We Are Driven – Problem solvers who deliver results.
We Are Passionate – Positive energy with a real desire to help others.
We Are Ambitious – Always learning and growing toward success.
Benefits
Growth Opportunities: over 90% of our management team started as an entry‑level team member.
Competitive pay with hourly increases at 180 days, 1 year, and every 6 months thereafter based on anniversary date.
Shift‑differential pay for select shifts.
PTO for all employees.
Employee Assistance Program.
Free employee Black Card Membership.
Responsibilities
Answer phones in a friendly manner using the information script.
Greet members, sign up and tour new members, and log amenities.
Respond to member questions and concerns in a timely and professional manner.
Process beverage or merchandise purchases through the point of sale system.
Promote our unique fitness instruction classes (PE@PF) to active and new members.
Provide a clean, sanitized, and safe club environment.
#J-18808-Ljbffr