Inside Sales Representative
Rexel USA, Memphis, TN, United States
Company Description
We are looking for an Inside Sales Representative to join our Gexpro team in Memphis, TN! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight Regions, marketing under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Summary
Employee's level and pay will be dependent on their experience, knowledge, and capabilities. The Inside Sales Representative is responsible for proactive telephone and email sales and marketing efforts aimed at increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. Assist outside sales personnel by processing priority transactions. Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through sales to new customers and additional sales to existing customers. Prospect for new accounts within a specified geographical territory. Manage a defined customer base and establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis. Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer's purchasing cycle. Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends. Participate in product meetings, seminars, and training to enhance and maintain personal and product knowledge. Pursue product applications utilizing personal knowledge, internal specialists, vendor representatives, and other available sources. Perform other duties as assigned.
Job Duties Disclaimer
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or electrical distribution experience. High School or GED – Required. Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems. Basic/intermediate product and application knowledge. Positive, friendly, and helpful attitude with customers, sensitive to their needs. Customer‑oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills. Ability to prioritize and manage multiple tasks and deadlines. Excellent negotiation and interpersonal skills, able to influence decisions. Highly self‑motivated. Familiar with Microsoft Office and relevant ERP and CRM systems. Ability to work overtime as needed. Physical Demands
Sit – Must remain stationary at least 51% of the time. Walk – Move inside/outside office or work location frequently (21–50%). Use hands – Operate computer and office machinery constantly (51%+). Stoop, kneel, crouch, crawl – Occasionally (up to 20%). Climb or balance – Occasionally (up to 20%). Talk, hear, taste, smell – Occasionally (up to 20%).
Weight And Force Demands
Up to 10 pounds – Frequently (21–50%). Up to 25 pounds – Frequently (21–50%). Up to 50 pounds – Occasionally (up to 20%).
Working Environment
Exposed to unpleasant physical environment such as high noise level or heat/cold – Occasionally (up to 20%). Handles or works with potentially dangerous equipment – Occasionally (up to 20%). Travels to off‑site locations – Occasionally (up to 20%).
#CATW TAW123
Benefits
Medical, Dental, and Vision Insurance Life Insurance Short‑Term and Long‑Term Disability Insurance 401(k) with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We promote from within.
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies are an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that our success and innovation are enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies are an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
#J-18808-Ljbffr
We are looking for an Inside Sales Representative to join our Gexpro team in Memphis, TN! Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business through eight Regions, marketing under various banners and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Summary
Employee's level and pay will be dependent on their experience, knowledge, and capabilities. The Inside Sales Representative is responsible for proactive telephone and email sales and marketing efforts aimed at increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders, pursuing product and application knowledge, and prospecting for organic growth from the existing customer base.
What You'll Do
Process telephone orders by quoting product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. Assist outside sales personnel by processing priority transactions. Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through sales to new customers and additional sales to existing customers. Prospect for new accounts within a specified geographical territory. Manage a defined customer base and establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences; close orders and resolve customer issues promptly using root‑cause analysis. Process product quotations/proposals and provide continuous follow‑up throughout the completion of the customer's purchasing cycle. Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends. Participate in product meetings, seminars, and training to enhance and maintain personal and product knowledge. Pursue product applications utilizing personal knowledge, internal specialists, vendor representatives, and other available sources. Perform other duties as assigned.
Job Duties Disclaimer
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Management retains the right to assign or reassign duties and responsibilities at any time. The ability to competently perform all essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications
What You'll Need
2+ years of customer service, sales, or electrical distribution experience. High School or GED – Required. Knowledge, Skills & Abilities
Ability to handle basic/intermediate issues and problems. Basic/intermediate product and application knowledge. Positive, friendly, and helpful attitude with customers, sensitive to their needs. Customer‑oriented and motivated with excellent communication, presentation, organization, and problem‑solving skills. Ability to prioritize and manage multiple tasks and deadlines. Excellent negotiation and interpersonal skills, able to influence decisions. Highly self‑motivated. Familiar with Microsoft Office and relevant ERP and CRM systems. Ability to work overtime as needed. Physical Demands
Sit – Must remain stationary at least 51% of the time. Walk – Move inside/outside office or work location frequently (21–50%). Use hands – Operate computer and office machinery constantly (51%+). Stoop, kneel, crouch, crawl – Occasionally (up to 20%). Climb or balance – Occasionally (up to 20%). Talk, hear, taste, smell – Occasionally (up to 20%).
Weight And Force Demands
Up to 10 pounds – Frequently (21–50%). Up to 25 pounds – Frequently (21–50%). Up to 50 pounds – Occasionally (up to 20%).
Working Environment
Exposed to unpleasant physical environment such as high noise level or heat/cold – Occasionally (up to 20%). Handles or works with potentially dangerous equipment – Occasionally (up to 20%). Travels to off‑site locations – Occasionally (up to 20%).
#CATW TAW123
Benefits
Medical, Dental, and Vision Insurance Life Insurance Short‑Term and Long‑Term Disability Insurance 401(k) with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional optional insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities – We promote from within.
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies are an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed. We understand that our success and innovation are enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor) and its affiliated companies are an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
#J-18808-Ljbffr