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Strategic Account Manager

Unchained Labs, San Francisco, CA, United States


Here’s the deal. We’re all about helping biologics and gene therapy researchers break free from tools that just don’t cut it. Unleashing problem‑tackling solutions and AI‑driven automation that make a huge difference in the real science they do every day. That’s our mantra, our promise and we own it.

Automation is harder than it should be. Our AI‑driven, fundamentally flexible Stuntman turns plain‑language intent into action by planning experiments, guiding closed‑loop automation, interpreting results, and capturing structured data at every step – all on a fit‑for‑purpose deck.

The Job We need a high‑octane Strategic Account Manager to sell our AI‑driven Stuntman product and grow the business. Stuntman enables dramatic gains in R&D productivity and innovation in drug development, chemicals, and material science organizations by providing intelligent laboratory automation solutions. We need people to roll up their sleeves, sweat, think outside the box, collaborate with our customers and create something special with us.

Responsibilities

Sell our Stuntman product in the assigned geography

Develop an understanding of R&D pains and map to value of Unchained Labs solutions

Generate new sales leads and opportunities and create awareness for our products in the region

Conduct technical presentations, at times in collaboration with Field Automation Scientists

Develop collaborative relationships with senior managers, VP, and key opinion leaders at customer accounts

Keep CRM system (Salesforce) up to date and qualify leads from Marketing

Navigate orders through the customer purchasing process

Provide accurate sales forecasts (monthly/quarterly)

Achieve quarterly and annual sales targets

Maintain positive customer relations

Qualifications

Bachelor’s degree in a related scientific field, graduate‑level degree preferable

5‑8+ years’ sales experience in the life science, chemical, or materials industries with laboratory equipment or automation, experience with enterprise‑level solution sales is highly desirable

Demonstrated track record of sales success and exceeding quotaDemonstrated track record of selling in complex purchasing environments with multiple decision makers

Extensive contacts in customer organizations in the assigned territory

Experience with Salesforce CRM

Travel up to 25% overnight (when necessary and possible)

Open mindset and inherent intellectual curiosity

Preferred location – San Francisco Bay Area

Compensation The US base salary range for this full‑time position is $150,000 - $190,000. This salary range is an estimate, and the actual base salary may vary based on the Company’s compensation practices. This role is also eligible for our commission program, and comprehensive health and retirement benefit programs.

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