Pharmacy Service Representative
InfuCare Rx®, West Palm Beach, FL, United States
InfuCare Rx is a leading home infusion provider accredited by URAC and ACHC offering a specialized approach to caring for patients in need of IV therapy and specialty pharmacy services in the homecare setting. We have created an ethical, team‑oriented, and quality work environment for our employees that cultivates achievement and success.
Description Reporting to the Pharmacist‑In‑Charge and Staff Pharmacists, the Pharmacy Service Representative will act as the patient’s advocate to ensure that the prescribed drug therapy, pharmacy assessment and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient.
Responsibilities
Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
During communication with patients, understand how to properly complete assessment.
Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
Ensures that patients receive notifications and understand appointment schedule.
Responds to patient calls timely and appropriately.
Obtains and updates necessary patient demographic and related data according to policies and procedures.
Data enters relevant communications in progress notes of pharmacy operating system.
Assists with picking and packing products in preparation for shipping as requested.
Attending meetings and other functions necessary to perform duties and assist in business development for the Company, including assisting in launching a data collection software.
Perform other duties as assigned by management.
Proficient in computer program applications, knowledge, and skills.
Other duties as assigned.
Requirements
Must possess a current and in good standing pharmacy technician license in the state of employment.
Minimum of two years’ experience as a pharmacy technician preferred.
Healthcare experience required.
Specialty Pharmacy and Home Infusion Services experience preferred.
Proficiency with Microsoft Office suite products.
Experience with information technology a plus.
Have a drive for results, competitive spirit, and self‑accountability for achievement of company goals.
Clear, concise communication.
Proven success across past career positions.
Physical Demands Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs. Specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.
Equal Opportunity Employment InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and related conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information, retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affiliated as an affirmative action employer for Minority/Female/Disabled/Veteran.
Click here to view our Drug Testing Policy: https://infucarerx.com/wp-content/uploads/2024/08/Drug-Testing-Policy-for-Texas-Applicants_08072024.pdf
This position is subject to Florida Clearinghouse Level 2 background screening requirements. Click the link below for more information: https://info.flclearinghouse.com/
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Description Reporting to the Pharmacist‑In‑Charge and Staff Pharmacists, the Pharmacy Service Representative will act as the patient’s advocate to ensure that the prescribed drug therapy, pharmacy assessment and pharmacy care plan are followed as prescribed and meet the medical, social, and personal needs of the patient.
Responsibilities
Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
During communication with patients, understand how to properly complete assessment.
Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
Ensures that patients receive notifications and understand appointment schedule.
Responds to patient calls timely and appropriately.
Obtains and updates necessary patient demographic and related data according to policies and procedures.
Data enters relevant communications in progress notes of pharmacy operating system.
Assists with picking and packing products in preparation for shipping as requested.
Attending meetings and other functions necessary to perform duties and assist in business development for the Company, including assisting in launching a data collection software.
Perform other duties as assigned by management.
Proficient in computer program applications, knowledge, and skills.
Other duties as assigned.
Requirements
Must possess a current and in good standing pharmacy technician license in the state of employment.
Minimum of two years’ experience as a pharmacy technician preferred.
Healthcare experience required.
Specialty Pharmacy and Home Infusion Services experience preferred.
Proficiency with Microsoft Office suite products.
Experience with information technology a plus.
Have a drive for results, competitive spirit, and self‑accountability for achievement of company goals.
Clear, concise communication.
Proven success across past career positions.
Physical Demands Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs. Specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.
Equal Opportunity Employment InfuCare Rx is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, national origin, military status, marital status, citizenship/immigration status, sex (including pregnancy and related conditions, sexual orientation, or gender identity), age (40 and older), disability, genetic information, retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Background checks and drug screens are part of our hiring process. Affiliated as an affirmative action employer for Minority/Female/Disabled/Veteran.
Click here to view our Drug Testing Policy: https://infucarerx.com/wp-content/uploads/2024/08/Drug-Testing-Policy-for-Texas-Applicants_08072024.pdf
This position is subject to Florida Clearinghouse Level 2 background screening requirements. Click the link below for more information: https://info.flclearinghouse.com/
#J-18808-Ljbffr