
Commercial Lines Account Manager
MCI Insurance, Bay City, MI, United States
Moulthrop-Clift, Inc. , a long-established independent insurance agency in Bay City, Michigan, is seeking an experienced
Commercial Lines Account Manager
to join our team.
Position Summary The Commercial Lines Account Manager is responsible for providing high-level service to commercial clients, supporting producers, and managing new and renewal commercial accounts. This role requires strong customer service skills, attention to detail, and the ability to work collaboratively in a team-oriented environment.
Key Responsibilities
Service and manage commercial lines, new business, and renewal accounts
Assist producers with marketing, placement, and account servicing
Complete annual account reviews and assess risks and coverage needs
Process endorsements, certificates, invoices, renewals, cancellations, and claims
Monitor renewals, expirations, and receivables
Maintain accurate and up-to-date agency records and management system data
Communicate professionally with clients and team members via phone, email, and text
Maintain required licensing and continuing education
Stay current on underwriting requirements and industry trends
Qualifications
Active state insurance license
Minimum of 3 years of commercial insurance experience
Strong knowledge of commercial coverages, underwriting, and agency operations
Excellent communication, time management, and multitasking skills
Professional phone etiquette and a strong customer service mindset
Ability to work independently and with a sense of urgency
Monday–Friday, 8:00 AM – 5:00 PM
Health, life, disability, and vision insurance
#J-18808-Ljbffr
Commercial Lines Account Manager
to join our team.
Position Summary The Commercial Lines Account Manager is responsible for providing high-level service to commercial clients, supporting producers, and managing new and renewal commercial accounts. This role requires strong customer service skills, attention to detail, and the ability to work collaboratively in a team-oriented environment.
Key Responsibilities
Service and manage commercial lines, new business, and renewal accounts
Assist producers with marketing, placement, and account servicing
Complete annual account reviews and assess risks and coverage needs
Process endorsements, certificates, invoices, renewals, cancellations, and claims
Monitor renewals, expirations, and receivables
Maintain accurate and up-to-date agency records and management system data
Communicate professionally with clients and team members via phone, email, and text
Maintain required licensing and continuing education
Stay current on underwriting requirements and industry trends
Qualifications
Active state insurance license
Minimum of 3 years of commercial insurance experience
Strong knowledge of commercial coverages, underwriting, and agency operations
Excellent communication, time management, and multitasking skills
Professional phone etiquette and a strong customer service mindset
Ability to work independently and with a sense of urgency
Monday–Friday, 8:00 AM – 5:00 PM
Health, life, disability, and vision insurance
#J-18808-Ljbffr