Parts Specialist
Central Power, San Antonio, TX, United States
San Antonio - San Antonio, TX 78219
Overview Salary Range:
$20.00 - $30.00 Hourly
Description Position Title:Parts Specialist
Reporting to:Parts Manager
Department: Parts
Central Power Systems & Services is a privately held company with deep roots going back to 1954.
Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. Welivethat statement every single day. We are looking foraParts Specialistto help support that mission.
JOB SUMMARY This positionwill work behind thecounter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful tohaveat least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations andcommunicationsskills. Compensation includes a competitive, team-based incentive plan based on department performance!
Responsibilities
Provide excellent customer service to both internal and external customers
Work closely with vendors and customers to provide parts in a timely manner
Prepare/perform daily & weekly shipments
Organize and ship parts
Provide shipping and receiving department support when needed
Create and maintain standard operating procedures for shipping & receiving
Research websites and vendor databases for parts pricing
Actively seek opportunities to upsell to retail customers
Assist customers with exchanges, returns and warranty claims
Work to reduce overstocking and to remove obsolete parts
Support Service Department to ensure adequate stocking and timely arrival of necessary parts
Follow up with retail customers after the sale to ensure customer satisfaction
Great Benefits
Competitive Salary
Tool Programs available for entry level technicians
Health Benefits including Medical, Dental, Vision and Life insurance
401(k) with a company match
Paid Time Off + 7 Company Paid Holidays
Productive Work Environment with opportunity for internal growth
Qualifications
High school diploma or equivalent required
Previousparts experience (looking up and sourcing parts)
2+years' experienceworking in parts department for heavy-duty diesel and/or construction equipment shop preferred
Product knowledge
ValidDriver's License with clean driving record
Excellent written and verbal communication
Customerfacing experience
Basic reading and math skills
Strong attention to detail
WORK CONDITIONS Physical Demands/Work Environment:
This position regularly requires walking, standing, sitting, stooping, bending,kneelingand climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover everypossible scenariobut simplyprovidean outline. Employees may be assigned other tasks as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
CPS&S is a smoke-free and drug-free work environment.
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Overview Salary Range:
$20.00 - $30.00 Hourly
Description Position Title:Parts Specialist
Reporting to:Parts Manager
Department: Parts
Central Power Systems & Services is a privately held company with deep roots going back to 1954.
Our Mission Statement is forging long-lasting partnerships by providing first-class customer support. Welivethat statement every single day. We are looking foraParts Specialistto help support that mission.
JOB SUMMARY This positionwill work behind thecounter in the parts department and be the “parts go-to” person Monday-Friday. It is helpful tohaveat least one year of experience in working with parts sales and delivery. Any experience with heavy equipment parts is a definite plus. All candidates should have excellent customer relations andcommunicationsskills. Compensation includes a competitive, team-based incentive plan based on department performance!
Responsibilities
Provide excellent customer service to both internal and external customers
Work closely with vendors and customers to provide parts in a timely manner
Prepare/perform daily & weekly shipments
Organize and ship parts
Provide shipping and receiving department support when needed
Create and maintain standard operating procedures for shipping & receiving
Research websites and vendor databases for parts pricing
Actively seek opportunities to upsell to retail customers
Assist customers with exchanges, returns and warranty claims
Work to reduce overstocking and to remove obsolete parts
Support Service Department to ensure adequate stocking and timely arrival of necessary parts
Follow up with retail customers after the sale to ensure customer satisfaction
Great Benefits
Competitive Salary
Tool Programs available for entry level technicians
Health Benefits including Medical, Dental, Vision and Life insurance
401(k) with a company match
Paid Time Off + 7 Company Paid Holidays
Productive Work Environment with opportunity for internal growth
Qualifications
High school diploma or equivalent required
Previousparts experience (looking up and sourcing parts)
2+years' experienceworking in parts department for heavy-duty diesel and/or construction equipment shop preferred
Product knowledge
ValidDriver's License with clean driving record
Excellent written and verbal communication
Customerfacing experience
Basic reading and math skills
Strong attention to detail
WORK CONDITIONS Physical Demands/Work Environment:
This position regularly requires walking, standing, sitting, stooping, bending,kneelingand climbing stairs. It also often requires pushing, pulling, twisting, lifting 50+ lbs. and working in a variety of weather conditions and noise levels. This list is not meant to cover everypossible scenariobut simplyprovidean outline. Employees may be assigned other tasks as needed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
CPS&S is a smoke-free and drug-free work environment.
#J-18808-Ljbffr