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Sales Manager

Crescent Hotels & Resorts, New York, NY, United States


Why NoMo SoHo, NYC Offering a stylish and modern hospitality experience, NoMo SoHo is a 264-room boutique hotel located in the heart of Manhattan's SoHo neighborhood. Known for its distinctive design, popular restaurant and bar, 26th floor Penthouse and terrace and unique art-infused meeting spaces, NoMo Soho is a key player in New York's competitive hotel landscape, attracting a diverse mix of leisure and business travelers from around the world.

As the tallest free‑standing building in the neighborhood, panoramas of Manhattan come standard with your stay. NoMo SoHo offers an unmatched perspective with 360‑degree views of the skyline.

This on‑site position reports directly to the Director of Sales & Marketing (DOSM), with oversight from hotel General Manager.

We are committed to providing you with:

Highly competitive wages

An exceptional benefit plan for eligible associates & your family members

401K matching program for eligible associates

Flexible scheduling to allow you to focus on what is important to you

Discounts with our Crescent managed properties in North America for you & your family members

ESSENTIAL JOB FUNCTIONS

Develop and execute sales strategies to increase room revenue, group bookings, and event sales

Identify, prospect, and secure new corporate, group, and leisure accounts

Maintain and grow relationships with existing clients through regular communication and site visits

Prepare and negotiate contracts, rates, and proposals in line with hotel policies

Conduct hotel tours for prospective clients and event planners

Collaborate with marketing, revenue management, and operations teams to align sales efforts

Monitor market trends, competitor activity, and pricing strategies

Achieve or exceed monthly and annual sales targets

Attend trade shows, networking events, and industry functions as required

Maintain accurate sales records, forecasts, and reports using CRM and PMS system

REQUIRED SKILLS AND ABILITIES

BA in Hospitality Management, Business, Marketing, or a related field (preferred)

Proven experience in hotel sales, hospitality sales, or a related role

Self‑starter, strong negotiation, communication, and presentation skills

2 years prior sales experience

Excellent relationship‑building and customer service abilities

Ability to work independently and manage multiple accounts simultaneously

Proficiency in sales systems (Delphi), hotel PMS, and Microsoft Office

Knowledge of local market dynamics and hospitality trends

Must have the ability to communicate in English

Must be willing to "pitch‑in" and help co‑workers with their job duties and be a team player

Note: This description excludes non‑essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all‑inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job‑related duties may be assigned by the associate's supervisor.

For applicants in NYC, the anticipated compensation range is $36.05 to $40.86 per hour, depending on factors such as experience, education, and work location. Crescent Hotels & Resorts is a multi‑state employer, and salary ranges may vary for positions in other states.

Behaviors

Innovative – Consistently introduces new ideas and demonstrates original thinking

Enthusiastic – Shows intense and eager enjoyment and interest

Dedicated – Devoted to a task or purpose with loyalty or integrity

Team Player – Works well as a member of a group

Leader – Inspires teammates to follow them

Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Flexibility – Inspired to perform well when granted the ability to set your own schedule and goals

Growth Opportunities – Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact – Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Hospitality Experience (required)

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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