Account Support Representative
Staffmark, Rochester, NY, United States
Now hiring
Account Support Representative Geneseo, NY Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY. Pay Rate: $17.20 - $17.75 per hour + monthly bonus opportunities Schedule:
Full-Time | Monday-Friday | Daytime Hours *Flexible scheduling within business hours. *One weekday per week extends until 9:00 PM. *Training schedule: Monday-Friday, 8:00 AM-5:00 PM
Customer Happiness Specialist (Yes, It's a Real Job!)
Your voice matters. Step into a Account Support Representative role where you'll help customers, solve problems, and keep customer service running smooth every day.
Why You'll Love This Job: Health + Welfare stipend adds an additional $4.23-$4.93/hour Benefits start Day 1 - Medical, Dental, Vision and more! Direct hire opportunity You're a Fit If You :
High school diploma or GED Minimum
1 year of collections experience Strong reading comprehension, communication, and typing abilities Comfortable navigating modern office systems and data tools Excellent attention to detail and organizational skills Ability to follow structured procedures and work independently Must be within commuting distance of Geneseo, NY (in-office only) What You'll Be Doing:
Contact individuals with delinquent accounts to discuss repayment options Make outbound and inbound calls with professionalism and accuracy Conduct skip-tracing to locate updated contact or employment details Negotiate payments or escalate more complex cases appropriately Document all interactions clearly while following the scripts verbatim Verify account details for special circumstances, such as disability or bankruptcy Ensure compliance with state, federal, and internal guidelines Perform additional duties as assigned based on business needs
"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate
Answer calls, not job ads. This is the one - Apply now.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an
HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.
Account Support Representative Geneseo, NY Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY. Pay Rate: $17.20 - $17.75 per hour + monthly bonus opportunities Schedule:
Full-Time | Monday-Friday | Daytime Hours *Flexible scheduling within business hours. *One weekday per week extends until 9:00 PM. *Training schedule: Monday-Friday, 8:00 AM-5:00 PM
Customer Happiness Specialist (Yes, It's a Real Job!)
Your voice matters. Step into a Account Support Representative role where you'll help customers, solve problems, and keep customer service running smooth every day.
Why You'll Love This Job: Health + Welfare stipend adds an additional $4.23-$4.93/hour Benefits start Day 1 - Medical, Dental, Vision and more! Direct hire opportunity You're a Fit If You :
High school diploma or GED Minimum
1 year of collections experience Strong reading comprehension, communication, and typing abilities Comfortable navigating modern office systems and data tools Excellent attention to detail and organizational skills Ability to follow structured procedures and work independently Must be within commuting distance of Geneseo, NY (in-office only) What You'll Be Doing:
Contact individuals with delinquent accounts to discuss repayment options Make outbound and inbound calls with professionalism and accuracy Conduct skip-tracing to locate updated contact or employment details Negotiate payments or escalate more complex cases appropriately Document all interactions clearly while following the scripts verbatim Verify account details for special circumstances, such as disability or bankruptcy Ensure compliance with state, federal, and internal guidelines Perform additional duties as assigned based on business needs
"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate
Answer calls, not job ads. This is the one - Apply now.
Join a Team That Works for You
At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, an
HR
powerhouse
behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With
more than half a century of experience
and a track record of putting
hundreds of thousands of people
to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.