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CIAM Solution Architect

Purple Drive, Raleigh, NC, United States


Job Title: CIAM Solution Architect

Location:

Onsite - Raleigh, NC or Phoenix, AZ | Remote (US)

Experience Required:

8+ Years (3+ Years in CIAM Architecture)

Employment Type:

Contract

Role Overview

We are seeking an experienced

CIAM Solution Architect

to define, design, and deliver a secure, scalable

Customer Identity and Access Management (CIAM)

platform for large-scale, customer-facing applications. This role will drive CIAM strategy and roadmap execution, ensuring frictionless customer experiences while meeting stringent security, privacy, and regulatory requirements.

The ideal candidate brings strong hands-on architecture experience with modern CIAM platforms-especially

Okta -and deep expertise in identity protocols, Zero Trust security, and cloud-native architectures.

Key Responsibilities

CIAM Strategy & Architecture

Define and drive the

enterprise CIAM roadmap

in collaboration with engineering, security, and business stakeholders. Design and document

end-to-end CIAM solution architectures

for customer-facing applications, ensuring scalability, security, and compliance. Develop

omnichannel CIAM patterns

across Mobile, Web, and Customer Care platforms. Platform Integration & Delivery

Lead integration of

Okta as the CIAM platform

across cloud and hybrid environments. Architect CIAM solutions for

registration, login, account management , and customer identity lifecycle management. Design

frictionless user journeys

incorporating MFA, adaptive authentication, consent management, and federation. Security, Compliance & Governance

Implement

Zero Trust principles

and enforce authentication and authorization standards. Ensure compliance with regulatory and security frameworks including

GDPR, CCPA, PCI-DSS, HIPAA, SOC2, and ISO 27001 . Align IAM architectures with

NIST, OWASP, MITRE , and encryption standards. Conduct CIAM-related

risk assessments

and implement mitigation strategies. Identity & Access Patterns

Provide architectural guidance on

SSO, federation, delegated administration, privileged access , and API security. Design identity solutions using industry standards and protocols such as

SAML, SPML, XACML, SCIM, OpenID Connect, and OAuth 2.0 . Support

API-driven and microservices-based architectures

with secure identity patterns. Documentation & Leadership

Maintain

architecture diagrams, technical standards, reference architectures, and operational playbooks . Act as a trusted advisor, providing CIAM best practices and technical leadership across teams. Required Skills & Qualifications

8+ years of experience in

Identity & Access Management (IAM) , with at least

3+ years focused on CIAM architecture . Proven experience designing and deploying

CIAM solutions for large-scale, customer-facing platforms . Strong expertise in IAM protocols:

SAML, SPML, XACML, SCIM, OpenID Connect, OAuth . Hands-on experience with CIAM platforms such as

Okta , Onespan, and Twilio. Strong knowledge of

Directories, SSO, Federation, Delegated Administration, API Gateways, and SOA services . Solid understanding of

MFA, PAM, and Risk-Based Authentication . Experience integrating CIAM with enterprise and third-party systems such as

Salesforce

and other SaaS platforms. Working knowledge of

AWS, Azure, and GCP , including DevSecOps practices. Excellent communication skills with the ability to collaborate across business and technical teams. Preferred Qualifications

Professional certifications such as

CISSP, CCSP, AWS/Azure Security , or equivalent. Experience working in

financial services or highly regulated industries . Key Competencies

Strong architectural and strategic thinking Ability to influence without authority Security-first mindset with customer experience focus Ownership and accountability for enterprise CIAM outcomes Ability to operate in complex, cross-functional environments Technical Skills

CIAM Architecture | Okta | OAuth2 | OpenID Connect | SAML | SCIM | MFA | Zero Trust | API Security | Cloud IAM | GDPR | PCI-DSS | NIST | OWASP