Salesforce Solutions Architect with Agentforce
VTekis Consulting LLP, Chicago, IL, United States
Company Description
VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Most importantly, We don't consider the process complete until we find the perfect fit.
Job Description
Required Skills -
Salesforce Service
Cloud Salesforce
Agentforce Solutions Architecure
Design
Job Responsibilities
Job Duties - Qualifications
Bachelor degree in Computer Science, Engineering, or a related field
15+ years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud, with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console,
Case Management, Omni-Channel routing, Knowledge Management, CTI integration,
Email integration, and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration,
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture, data model, and security model
Salesforce Service Cloud certification, and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management,
Omni-Channel routing, Knowledge Management, and email integration
Design end-to-end Agentforce solution including AI agents, orchestrations, data models,
prompt builds
Design and tune 'Agent Actions' using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team, business analyst, QA analyst
and project managers to deliver effective Salesforce solutions.
Job Requirements -Qualifications
Bachelor Degree in Computer Science, Engineering, or a related field
9+ years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud, with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console,
Case Management, Omni-Channel routing, Knowledge Management, CTI integration,
Email integration, and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration,
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture, data model, and security model
Salesforce Service Cloud certification, and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management,
Omni-Channel routing, Knowledge Management, and email integration
Design end-to-end Agentforce solution including AI agents, orchestrations, data models,
prompt builds
Design and tune 'Agent Actions' using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team, business analyst, QA analyst
and project managers to deliver effective Salesforce solutions.
Regards,
Mohammed ilyas,
PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
VTekis Consulting LLC provides complete solutions for Staff Agumentation, Recruitment Process Outsourcing, Contract Hiring, Direct Hire and Outsourced Solutions. Our goal is to deliver quality professional services to our clients not just to find someone to do a job, we match the right professional for your staffing needs and earning confidence through the proper assignment of people. This alignment of people and companies allows us to create opportunity. Most importantly, We don't consider the process complete until we find the perfect fit.
Job Description
Required Skills -
Salesforce Service
Cloud Salesforce
Agentforce Solutions Architecure
Design
Job Responsibilities
Job Duties - Qualifications
Bachelor degree in Computer Science, Engineering, or a related field
15+ years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud, with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console,
Case Management, Omni-Channel routing, Knowledge Management, CTI integration,
Email integration, and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration,
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture, data model, and security model
Salesforce Service Cloud certification, and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management,
Omni-Channel routing, Knowledge Management, and email integration
Design end-to-end Agentforce solution including AI agents, orchestrations, data models,
prompt builds
Design and tune 'Agent Actions' using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team, business analyst, QA analyst
and project managers to deliver effective Salesforce solutions.
Job Requirements -Qualifications
Bachelor Degree in Computer Science, Engineering, or a related field
9+ years hands-on experience as a Salesforce Solution Architect with extensive
experience in Service Cloud, with at least 2 years of Agentforce
solution/implementation experience
Outstanding business acumen with strong ability to understand complex business
processes/flows and translate them into functional solutions
Strong experience in Service Cloud capabilities and features like Service Console,
Case Management, Omni-Channel routing, Knowledge Management, CTI integration,
Email integration, and Agentforce functionalities
Proven experience and deep understanding of Agentforce design/configuration,
Einstein Copilot and Prompt Builder and experience in designing autonomous agents
In-depth knowledge of Salesforce architecture, data model, and security model
Salesforce Service Cloud certification, and Agentforce Agentblazer Legend is a plus
Responsibilities
Gather and analyze business requirements from stakeholders and translate them into
functional specifications for Salesforce solutions
Design and implement Salesforce Service Cloud solutions including Case Management,
Omni-Channel routing, Knowledge Management, and email integration
Design end-to-end Agentforce solution including AI agents, orchestrations, data models,
prompt builds
Design and tune 'Agent Actions' using flows to empower agents to execute business logic
Provide support to end-users on Salesforce Service Cloud and Agentforce functionalities
Experience working with development teams working in offshore
Review the solution implemented by the developers to ensure they adhere to best
practices and standards
Work closely with other solution architects in the team, business analyst, QA analyst
and project managers to deliver effective Salesforce solutions.
Regards,
Mohammed ilyas,
PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.