CWR-Customer Service Rep I

Manpower - - Responsibilities: Assist customers and business partners via telephone and email to ensure satisfaction and resolve issues.; Handle customer complaints in a calm, professional manner to maintain positive relationships.; Diagnose, assess, and resolve problems related to delivery and service inquiries.; Monitor the progress of delivery routes to ensure timely and accurate deliveries.; Handle member claims and settle them within the company's required timeframe, including outbound survey calls.