Small Business Specialist 3 - Cupertino, CA
U.S. Bancorp, Cupertino, CA, United States
Job Title
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One. Job Description
Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. This role requires working from a U.S. Bank location five (5) days per week. Basic Qualifications
Bachelor's degree, or equivalent work experience. Typically three or more years of customer service, consultative sales and/or prospecting experience. Preferred Skills/Experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems. Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations. Basic knowledge of cash flow management and business credit underwriting. Effective written and verbal communication skills and can convey business recommendations in an effective manner. Location Expectations
This role requires working from a U.S. Bank location for all scheduled work days.
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One. Job Description
Responsible for demonstrating excellent customer service in accordance with the U.S. Bank Core Values. Provides comprehensive financial solutions to small businesses with annual revenues between $500K and $2.5 million. Actively deepens existing customer relationships through routine calling and develops new relationship opportunities through business development activities. Combines digital tools with strong human connections to offer solutions to business customers. This job requires outside prospecting and sales activities to grow revenue and achieve the assigned financial targets and growth goals. Other responsibilities include account openings, identifying and opening product solutions and account servicing and maintenance for customers within the segment. Actively develops both internal and external relationships and collaborates with branch partners, centers of influence, clients and other business line partners. Refers clients to Business Banking and/or other U.S. Bancorp areas for additional needs. This role requires working from a U.S. Bank location five (5) days per week. Basic Qualifications
Bachelor's degree, or equivalent work experience. Typically three or more years of customer service, consultative sales and/or prospecting experience. Preferred Skills/Experience
Comprehensive knowledge of applicable bank and branch policies, procedures and support systems. Understanding of banking operations, product knowledge, sales, new business development, customer service/relations, and community relations. Basic knowledge of cash flow management and business credit underwriting. Effective written and verbal communication skills and can convey business recommendations in an effective manner. Location Expectations
This role requires working from a U.S. Bank location for all scheduled work days.