Business Relationship Manager

Duration: 12+ Months Contract Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. Project Overview Business Relationship Manager will mainly be responsible for, but not limited to, the following functions: Planning and Prioritization of the demand needs of business customers; Technology Innovation Intake to help business and IT leaders with initiative business objectives; Business and IT Alignment by coordinating across functional business and IT teams as a single point of focus and advocate for business customers for IT strategic services; and Communications and Relationship Building by engaging in significant interaction at senior management levels to effectively communicate highly technical information, gain support, address challenges, and deliver difficult messages when needed. Job Functions & Responsibilities Planning and Prioritization: Cultivate a deep understanding of the needs of business customers, identify opportunities, and make recommendations on how to leverage technology to accelerate and meet business goals. Collaborate with business leaders to prioritize technology investments and provide insights to IT leadership. Technology Innovation Intake: Assist business and IT leaders with the development and support of new business capabilities through technology solutions to meet evolving business requirements with a return on investment. Define the initiative’s business objectives through business cases, analyze current work processes related to these objectives, identify areas for process changes, research and recommend viable technology solutions, develop project cost estimates, and document the initiative’s cost justification or ROI (Return on Investment). Recommendations will be reviewed and approved by appropriate committees, including the Architecture Review Committee (ARC) and the IT Governance Committee. Business and IT Alignment: Work with businesses to map required business goals to planning and implementing new technology to support outcomes. Coordinate cross-functional business and IT teams to develop the business case, solutions, and approvals needed to prioritize and implement required technology. Act as a single point of focus and advocate for business customers for IT strategic services. Communications and Relationship Building: Engage in significant interaction at senior management levels. Effectively communicate highly technical information to all levels of the organization and build strong relationships with individuals inside and outside of IT. Deliver difficult messages and express disagreement with others with confidence and respect. Address challenges to technical recommendations, understand different perspectives, and work collaboratively and creatively to negotiate solutions. Gain support from stakeholders for the technology direction and champion the migration toward new technology. Technology Leadership: Maintain state-of-the-art knowledge of business technology through interaction and discussions with industry peers, vendors, and consultants. Apply this knowledge in the continued development and enhancement of technology plans. Advising, Coaching and Mentoring: Serve as a go-to technical resource and advisor for the business, providing meaningful technical solutions and efficiently resolving complex and uncharted issues. Coach and mentor associates on their technical versatility and problem-solving skills. Inspire and mentor other senior technologists. Provide technical leadership and architectural direction to IT and business unit staff concerning technology management, roadmaps, and strategies. Skills Ability to produce, implement, and enhance business and technology strategic concepts, roadmaps, principles, or effective plans. Deep mastery of utility business, data, and information service-oriented architectures. Broad knowledge of business processes including disaster recovery, business continuity, and risk management. Knowledge and understanding of corporate policy and business strategy, with the ability to think systemically and creatively to meet business and IT goals. Excellent verbal, written, and high-impact presentation skills at all levels of the organization. Education & Certifications Bachelor’s degree in computer science, finance, HR, engineering, or a related discipline. A graduate degree is preferred. Minimum 7 years of experience in IT and/or equivalent work experience. Experience in design, development, and implementation of new technology and/or maintenance of large-scale systems across multiple hardware and software platforms preferred. Preferred experience with utility business knowledge. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.