Odoo Support Specialist
Virtual Assistant Team, Ammon, ID, United States
Odoo Support Specialist – Full-time – AEST (Australian Eastern Standard Time)
We’re looking for a highly skilled Odoo Support Specialist to support our growing multi-company setup. If you love solving problems, keeping data clean, and helping teams use Odoo the right way, this role is for you.
What You’ll Do Tier 1 Odoo Support
Be the first point of contact for staff questions
Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory
Escalate technical bugs to our AU Tier 2/3 partner
Accounting Support
Bank reconciliations across multiple companies
Review clearing accounts & categorize journal entries
Assist with month-end close
Data Cleanup & System Management
Merge duplicate contacts/products
Fix data integrity issues
Manage safe Import/Export updates
SOPs & Training
Create clear "How-to" guides
Build and maintain SOP libraries
Run basic user training sessions
Skills Required
Strong Odoo functional experience (v18 preferred)
Solid understanding of Accounting, Sales, Purchase & Inventory modules
Strong grasp of double-entry bookkeeping
Confident in explaining how transactions affect the Balance Sheet & P&L
Skilled with Odoo Import/Export tools
Fluent English (written + verbal) — essential for documentation & training
Detail-oriented, proactive, and safety-first with data
Why This Role Matters You’ll be the backbone of our day-to-day Odoo operations — keeping data clean, supporting users, and ensuring our multi-company environment runs smoothly. You’ll work closely with our finance team and coordinate with our AU technical partner for escalations.
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We’re looking for a highly skilled Odoo Support Specialist to support our growing multi-company setup. If you love solving problems, keeping data clean, and helping teams use Odoo the right way, this role is for you.
What You’ll Do Tier 1 Odoo Support
Be the first point of contact for staff questions
Troubleshoot functional issues across Accounting, Sales, Purchase & Inventory
Escalate technical bugs to our AU Tier 2/3 partner
Accounting Support
Bank reconciliations across multiple companies
Review clearing accounts & categorize journal entries
Assist with month-end close
Data Cleanup & System Management
Merge duplicate contacts/products
Fix data integrity issues
Manage safe Import/Export updates
SOPs & Training
Create clear "How-to" guides
Build and maintain SOP libraries
Run basic user training sessions
Skills Required
Strong Odoo functional experience (v18 preferred)
Solid understanding of Accounting, Sales, Purchase & Inventory modules
Strong grasp of double-entry bookkeeping
Confident in explaining how transactions affect the Balance Sheet & P&L
Skilled with Odoo Import/Export tools
Fluent English (written + verbal) — essential for documentation & training
Detail-oriented, proactive, and safety-first with data
Why This Role Matters You’ll be the backbone of our day-to-day Odoo operations — keeping data clean, supporting users, and ensuring our multi-company environment runs smoothly. You’ll work closely with our finance team and coordinate with our AU technical partner for escalations.
#J-18808-Ljbffr