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Global CX Strategy & Insights Lead

Scania Nederland B.V., Brockport, NY, United States


A global leader in transportation solutions is seeking a Global Customer Experience Lead to enhance customer engagement and drive the company's CX strategy. The role involves leading the global customer experience framework and influencing decision-making by connecting customer feedback with operational excellence. Candidates should possess a strong customer-centric mindset, significant experience in retail or wholesale, and a relevant degree. This position is critical for fostering long-term customer loyalty and premium performance in a dynamic hybrid work environment. #J-18808-Ljbffr