Sales Associate, Trauma (Oakland & Walnut Creek CA) - Johnson & Johnson MedTech
Johnson & Johnson MedTech, Walnut Creek, CA, United States
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions to deliver breakthroughs that profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. We respect diversity and recognize employee merit.
Job Function MedTech Sales
Job Sub Function Clinical Sales – Surgeons (Commission)
Job Category Professional
All Job Posting Locations Oakland, California, United States; Walnut Creek, California, United States
Job Description About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions in joint reconstruction, trauma & craniomaxillofacial, sports, extremities, elective foot and ankle, spine, robotics, and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.
DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio. The solutions in specialties such as joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine are designed to advance patient care while providing clinical and economic value worldwide. For more information, visit www.depuysynthes.com. DePuy Synthes Trauma offers a portfolio covering simple to complex trauma injuries using both traditional and minimally invasive techniques.
Key Responsibilities The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, ensuring high level of customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory. They may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in achieving established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, ensuring proper equipment is available, optimizing trays, and providing Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions/service levels.
Prepare sales reports and documents as required.
Maintain, track and deploy equipment and assets throughout assigned area, ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner and that DePuy Synthes services meet highest quality standards.
Focus on customer satisfaction and retention; improve customers’ insight into DePuy Synthes value proposition and solutions, differentiating products versus competition.
Qualifications Education & Experience
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience.
Minimum of 4 years of professional and/or related experience.
Recently transitioned from Active Military Duty.
Other
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
Ability to travel, which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
Efficient, organized, self‑motivated, positive and pro‑active.
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
Equal Opportunity Employer Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other federally, state or local protected characteristics. We actively seek qualified veterans and individuals with disabilities as defined under VEVRAA and Section 503. Contact us if you require an accommodation.
Here’s What You Can Expect
Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there’s a good match, you’ll be invited to a short‑recorded video interview. If successful, a recruiter will also reach out by phone.
Interviews with the team: You’ll meet the hiring manager and possibly others in one or two interview rounds, depending on the role.
Staying informed: The recruitment team will keep you updated and let you know what to expect at each step.
Final steps: Successful candidates will complete country‑specific checks before starting the new role. We will guide you through these.
At the end, you’ll be invited to share feedback in a short survey.
Note on Company Transition The Orthopaedics business will separate to become a standalone company, DePuy Synthes. The separation is anticipated to be completed within 18 to 24 months. Once completed, the employee would be governed by DePuy Synthes employment processes and policies. Details of any planned changes will be provided at that time.
Required Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Salary The anticipated base pay range for this position is: $70,000 draw.
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As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. We respect diversity and recognize employee merit.
Job Function MedTech Sales
Job Sub Function Clinical Sales – Surgeons (Commission)
Job Category Professional
All Job Posting Locations Oakland, California, United States; Walnut Creek, California, United States
Job Description About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions in joint reconstruction, trauma & craniomaxillofacial, sports, extremities, elective foot and ankle, spine, robotics, and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.
DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, offers a comprehensive orthopedics portfolio. The solutions in specialties such as joint reconstruction, trauma, craniomaxillofacial, spinal surgery, and sports medicine are designed to advance patient care while providing clinical and economic value worldwide. For more information, visit www.depuysynthes.com. DePuy Synthes Trauma offers a portfolio covering simple to complex trauma injuries using both traditional and minimally invasive techniques.
Key Responsibilities The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, ensuring high level of customer service, sales logistics, technical expertise, and product knowledge. Sales Associates support sales objectives, cover cases, and maintain/manage surgeon and account relationships within a geographic territory. They may offer/sell the breadth of portfolio, services, and solutions for assigned accounts.
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in achieving established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products.
Support customers by attending surgeries, ensuring proper equipment is available, optimizing trays, and providing Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide technical assistance; handle customer requests, manage hospital billing, create/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve solutions/service levels.
Prepare sales reports and documents as required.
Maintain, track and deploy equipment and assets throughout assigned area, ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner and that DePuy Synthes services meet highest quality standards.
Focus on customer satisfaction and retention; improve customers’ insight into DePuy Synthes value proposition and solutions, differentiating products versus competition.
Qualifications Education & Experience
Bachelor’s Degree or
Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience.
Minimum of 4 years of professional and/or related experience.
Recently transitioned from Active Military Duty.
Other
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
Ability to travel, which may include weekend and/or overnight travel.
Residence in or willingness to relocate to the posted territory.
Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.
Efficient, organized, self‑motivated, positive and pro‑active.
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
Equal Opportunity Employer Statement Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other federally, state or local protected characteristics. We actively seek qualified veterans and individuals with disabilities as defined under VEVRAA and Section 503. Contact us if you require an accommodation.
Here’s What You Can Expect
Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
Getting to know you: If there’s a good match, you’ll be invited to a short‑recorded video interview. If successful, a recruiter will also reach out by phone.
Interviews with the team: You’ll meet the hiring manager and possibly others in one or two interview rounds, depending on the role.
Staying informed: The recruitment team will keep you updated and let you know what to expect at each step.
Final steps: Successful candidates will complete country‑specific checks before starting the new role. We will guide you through these.
At the end, you’ll be invited to share feedback in a short survey.
Note on Company Transition The Orthopaedics business will separate to become a standalone company, DePuy Synthes. The separation is anticipated to be completed within 18 to 24 months. Once completed, the employee would be governed by DePuy Synthes employment processes and policies. Details of any planned changes will be provided at that time.
Required Skills Account Management, Business Behavior, Collaborating, Commission Accounting, Cultural Competence, Customer Centricity, Execution Focus, Goal Attainment, Healthcare Trends, Market Knowledge, Market Research, Relationship Building, Sales, Sales Presentations, Sales Promotions, Solutions Selling, Sustainable Procurement, Vendor Selection.
Salary The anticipated base pay range for this position is: $70,000 draw.
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