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Assistant Property Manager- Casala

Mercy Housing Inc., San Francisco, CA, United States


Location: CA SF Casala Sunnydale, 1491 Sunnydale Avenue, San Francisco, CA 94134, USA

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission‑driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful

Assistant Property Manager

will work with the Property Manager in the day‑to‑day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

We encourage candidates with lived experience to apply. This is an on‑site position. Casala is a 55‑unit affordable housing community for families.

Pay:

$26-27/hour, dependent on experience.

Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision

15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.

403b + match

Early close Fridays (3 paid hours each Friday)

Early close prior to a holiday (3 paid hours)

Paid Time off between Christmas and New Year's Holiday

Paid Parental Leave and Care Giver Leave

Paid Life Insurance

Free Employee Assistance Plan

Free Basic Dental

Pet Insurance options

Duties

Assists with resident records documentation.

Collects rent and other income, makes bank deposits, and forwards receipts.

Assists with the leasing process from initial application to move‑in.

Responds to customer services requests.

May work outside normal business hours to respond to the needs of the property.

Other duties as assigned.

Minimum Qualifications

High School Diploma or equivalent.

Preferred Qualifications

One (1) year of administrative, office, accounting, or customer service experience.

Property management work experience and knowledge of applicable local and federal housing laws.

Knowledge of real estate property management applications.

Knowledge and Skills

Adhere to complex regulatory requirements.

Maintain resident account receivable ledgers under supervision.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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