SOMA Rise - Program Director
HealthRIGHT 360, San Francisco, CA, United States
1076 Howard St, San Francisco, CA 94103, USA
Job Description Posted Friday, March 6, 2026 at 8:00 AM
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our crisis programs include 24/7 street crisis response teams, drug sobering centers, Street Violence Intervention Program, crisis residential facilities, and other crisis services. These programs treats all participants with compassion, dignity and, respect in a welcome, trauma-informed, non-judgmental space.
Benefits and perks
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
TheSoMaRise Program Directorprovidesoverall leadership, management,oversight, coordination, support, and quality management totheoperations andservices of the program.This Director will have direct oversight ofthe programand will report up to theDivisionDirector on all program components includingparticipantcare, staffing, safety, daily operations, ongoing development, and others as they arise.
SoMaRiseis a22bed, 24-hour,welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive spacefor persons who use drugsto move through substance-induced altered states that focuses on the principles of harm reduction. Participants are 18 and over adults who use drugswho mayuse “a wide variety of street drugs”be acutely intoxicated, high,“tweaking,”and/or “coming down,” from recent substance use. An emphasis is on serving people at increased risk of HIV/HCV infection, substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. The site is the first of its kind in San Francisco, and aspires:
To reduce barriers forpeople who use drugsto access a non-judgmental and participant-centered opportunity to engage in wellness to address the inter-related harms of homelessness, substance use, and trauma;
To provide a welcoming, optimally safe, compassionate, trauma-informed, culturally attuned, and user-responsive space to move through substance-induced altered states that focuses on the principles of harm reduction;
To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, including reducing deaths due to overdose and promoting restorative approaches to conflict;
To elicit and incorporate the needs and preferences ofpeople who use drugsin San Francisco into the program’s mission, policies, practices, and development;
To collaborate with people who use drugs, the Department of Public Health, and community-based harm reduction, treatment, and wellness resources to create more sustainable links to resources for individuals during and after their stay(s) at 180 Jones to mitigate hospital and jail stays.
KEY RESPONSIBILITIES Management Responsibilities
Recruiting, hiring, onboarding, training,and supervisingdirect servicestaffand volunteers, including health workers, registered nurses,program supervisors, janitors, and safety monitors;
Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning;
Overseeingprogram and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety andparticipantexperience;
Organizing and leading internalprogram staffmeetings, clinical, and administrative staff supervisionincluding regularshiftmeetings and various ad hoc meetingsinternally and with outside stakeholders;
Ensuring the overall quality ofcustomer and health services;
Collaborating and liaisingwith primarystakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others;
Overseeing the collection and analysis of data, program metrics, and milestones to show program progress, growth, and ongoing needs;
Utilize ‘servant leadership’ philosophy and practices when needed to be able to perform all job duties of all program staff (other than Registered Nurses);
And partnering with the Mayor’s Office and The Department of Public Health to potentially help the development of other similarly structured programs in San Francisco.
Administrative/Compliance Responsibilities
Communicating effectively with HR360 leadership and community partners to ensure quality of services and program operations;
Ensuring the integrity of documentation anddata collectionby monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits;
ColaboratewithCalAimand SFDPH teams to ensure workflows at the organizations are working seamlessly and without interruption
Andpartnering withHR360EHR department to ensure adequacy of internal program IT and EHR resources.
Clinical/Supervision Responsibilities
Provides consultation and supervision as needed;
May provide formal clinical supervision to staffto address secondary trauma andcompassionfatigue.
Ensure staff are beingproperly trainedat onboarding and providing leadership and guidance to program supervisors on an ongoing basis.
Be comfortable with enforcing policies and procedures that protect staff and clients withinSoMaRise
Ensure staff are being held accountable when job performance begins to fall below standards and address it appropriately.
Training Responsibilities
Conductingtrainingsonharm reduction, Narcan use, drug and alcohol use/intoxication/withdrawal, customer service, trauma-informed care, team-basedcare,andother related topics.
Education and Experience Required:
Bachelor’s degree(or High School/GED and4years of equivalent work experience with AOD, BBS, or EMT credential)
3+ years of direct harm reduction services (e.g.syringe access, drop-in, outreach, health engagement)
Lived experience of drug and alcohol intoxication
Experience in crisis intervention and overdose reversal
CPR/First Aid Certified (within30 daysof hire)
Preferred:
Master's degree in Human Servicesfield.
Experience mentoring frontline harm reduction staffin a crisis environment.
Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches
Familiarity with community resources and systems of care in San Francisco
Ability to lead teams within afast paceenvironment
We will consider for employment qualified applicants with arrest and conviction records.
1076 Howard St, San Francisco, CA 94103, USA
#J-18808-Ljbffr
Job Description Posted Friday, March 6, 2026 at 8:00 AM
HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our crisis programs include 24/7 street crisis response teams, drug sobering centers, Street Violence Intervention Program, crisis residential facilities, and other crisis services. These programs treats all participants with compassion, dignity and, respect in a welcome, trauma-informed, non-judgmental space.
Benefits and perks
HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
Employees qualify for public loan forgiveness programs
Training and professional development opportunities
Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.
TheSoMaRise Program Directorprovidesoverall leadership, management,oversight, coordination, support, and quality management totheoperations andservices of the program.This Director will have direct oversight ofthe programand will report up to theDivisionDirector on all program components includingparticipantcare, staffing, safety, daily operations, ongoing development, and others as they arise.
SoMaRiseis a22bed, 24-hour,welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive spacefor persons who use drugsto move through substance-induced altered states that focuses on the principles of harm reduction. Participants are 18 and over adults who use drugswho mayuse “a wide variety of street drugs”be acutely intoxicated, high,“tweaking,”and/or “coming down,” from recent substance use. An emphasis is on serving people at increased risk of HIV/HCV infection, substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose. The site is the first of its kind in San Francisco, and aspires:
To reduce barriers forpeople who use drugsto access a non-judgmental and participant-centered opportunity to engage in wellness to address the inter-related harms of homelessness, substance use, and trauma;
To provide a welcoming, optimally safe, compassionate, trauma-informed, culturally attuned, and user-responsive space to move through substance-induced altered states that focuses on the principles of harm reduction;
To help address and reduce the harmful impacts of substance-related harms in the immediate and surrounding neighborhood, including reducing deaths due to overdose and promoting restorative approaches to conflict;
To elicit and incorporate the needs and preferences ofpeople who use drugsin San Francisco into the program’s mission, policies, practices, and development;
To collaborate with people who use drugs, the Department of Public Health, and community-based harm reduction, treatment, and wellness resources to create more sustainable links to resources for individuals during and after their stay(s) at 180 Jones to mitigate hospital and jail stays.
KEY RESPONSIBILITIES Management Responsibilities
Recruiting, hiring, onboarding, training,and supervisingdirect servicestaffand volunteers, including health workers, registered nurses,program supervisors, janitors, and safety monitors;
Setting trauma-informed, harm reduction tone of program setting, including overseeing all operational/facility and IT aspects of program functioning;
Overseeingprogram and staff schedules, and ensuring adequate staff coverage at each shift to maximize safety andparticipantexperience;
Organizing and leading internalprogram staffmeetings, clinical, and administrative staff supervisionincluding regularshiftmeetings and various ad hoc meetingsinternally and with outside stakeholders;
Ensuring the overall quality ofcustomer and health services;
Collaborating and liaisingwith primarystakeholders to coordinate program referrals and relationships bidirectionally, including local first responders, law enforcement, community-based organizations, local businesses, the Department of Public Health, and others;
Overseeing the collection and analysis of data, program metrics, and milestones to show program progress, growth, and ongoing needs;
Utilize ‘servant leadership’ philosophy and practices when needed to be able to perform all job duties of all program staff (other than Registered Nurses);
And partnering with the Mayor’s Office and The Department of Public Health to potentially help the development of other similarly structured programs in San Francisco.
Administrative/Compliance Responsibilities
Communicating effectively with HR360 leadership and community partners to ensure quality of services and program operations;
Ensuring the integrity of documentation anddata collectionby monitoring reports, matching services between multiple systems, conducting staff training, and conducting internal audits;
ColaboratewithCalAimand SFDPH teams to ensure workflows at the organizations are working seamlessly and without interruption
Andpartnering withHR360EHR department to ensure adequacy of internal program IT and EHR resources.
Clinical/Supervision Responsibilities
Provides consultation and supervision as needed;
May provide formal clinical supervision to staffto address secondary trauma andcompassionfatigue.
Ensure staff are beingproperly trainedat onboarding and providing leadership and guidance to program supervisors on an ongoing basis.
Be comfortable with enforcing policies and procedures that protect staff and clients withinSoMaRise
Ensure staff are being held accountable when job performance begins to fall below standards and address it appropriately.
Training Responsibilities
Conductingtrainingsonharm reduction, Narcan use, drug and alcohol use/intoxication/withdrawal, customer service, trauma-informed care, team-basedcare,andother related topics.
Education and Experience Required:
Bachelor’s degree(or High School/GED and4years of equivalent work experience with AOD, BBS, or EMT credential)
3+ years of direct harm reduction services (e.g.syringe access, drop-in, outreach, health engagement)
Lived experience of drug and alcohol intoxication
Experience in crisis intervention and overdose reversal
CPR/First Aid Certified (within30 daysof hire)
Preferred:
Master's degree in Human Servicesfield.
Experience mentoring frontline harm reduction staffin a crisis environment.
Ability to train others on harm reduction, non-violent communication, crisis intervention/de-escalation, Naloxone use, and/or trauma-informed approaches
Familiarity with community resources and systems of care in San Francisco
Ability to lead teams within afast paceenvironment
We will consider for employment qualified applicants with arrest and conviction records.
1076 Howard St, San Francisco, CA 94103, USA
#J-18808-Ljbffr